Remote-access Guide

neighborcare remote access

by Zackary Eichmann Published 2 years ago Updated 2 years ago
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How does neighneighborcare work?

NeighborCare has a unique business model, matching seniors in need of companionship with members of their own community. We make sure that our clients feel safe and comfortable having an unfamiliar individual in their home. Our care team is made up of caring seniors who live in the community and are familiar with the local surroundings.

What is NeighborCare of Chapel Hill?

NeighborCare of Chapel Hill, an independent living facility that offers the comfort and community of home. Interested? To inquire or learn more about NeighborCare, please fill out the form below.

What is the neighborhood carewatch program?

Our NeighborCare Neighborhood CareWatch Program is geared towards keeping our neighbors safe and making them feel comfortable in their home by offering safety and wellness checks, checking in and helping out when you are under the weather or in the hospital or providing a visit if you are recovering at a skilled nursing facility.

What is rescue or Citrix Access Gateway?

A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). CAG is designed for users that do not have VA Government Furnished Equipment (GFE).

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What is a neighbor care team?

NeighborCare employees are CPR trained, background checked, and vetted to ensure that our clients are comfortable having a neighbor, not a stranger, in their home.

What is Benevilla free home services?

Benevilla Free Home Services are here to provide grocery shopping, assisted transportation to medical appointments, phone pals, and so much more to home-bound seniors- free of charge.

What is neighbor care in Chapel Hill?

NeighborCare of Chapel Hill, an independent living facility that offers the comfort and community of home.

What is neighborhood cafe?

The Neighborhood Café is here to serve you with made fresh to order healthy meals prepared and cooked in house daily. Dinning at the Café is convenient and affordable with restaurant style and carry-out options for just $6 a meal (includes entrée, side, drink and dessert. Our Neighborhood bus will pick you up at your building and bring you to the Café with all-day bus service.

Is NeighborCare a member of the NeighborCare family?

As a member of the NeighborCare family, NeighborCare of Chapel Hill residents will enjoy a vibrant, high-quality, person-focused environment to age in place.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

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