Remote-access Guide

net learning hallmark health remote access

by Linnie Bahringer Published 2 years ago Updated 2 years ago
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Where can I find the Butler Health System Citrix Access Link?

The following links are provided for Butler Health System Employees and approved third parties only. Butler Health System Citrix Access - apps.butlerhealthsystem.org (External access only)

How do I get remote access to shared health?

Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.

Are the shared health systems and applications monitored and recorded?

All access and activities on these systems and applications are monitored and recorded, and are subject to audit. By accessing these systems and applications, you represent that you are an authorized user of the Shared Health systems and applications you access and that you consent to applicable monitoring and recording.

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What are the variables that can slow or degrade your remote access experience?

While the service is very robust, there are variables that can slow or degrade your Remote Access experience, such as: Your internet connection speed. The use of additional bandwidth consuming devices or services, such as Netflix, Spotify, video streaming and gaming on your local network. Connecting over WIFI or hotspot.

How to contact the shared health service?

If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

How to contact Citrix Gateway?

If you continue to experience connectivity issues after upgrading Citrix Gateway, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

What is the number to call for shared health?

If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

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