Full Answer
Is there a solution for netextender remote access service error?
There must be a solution to this Netextender issue though that doesn't involve reinstalling each time. I've seen it come up in many threads over the years. Sonicwall should surely be able to determine what causes the Windows Remote Access Service error. I'm not sure why there isn't a patch out by now for this issue.
What is the “damaged version of netextender” message?
It is a Driver signing verification in Windows 10 that causes version 8.6 of NetExtender to show as Damaged, so when Windows does not let it pass the HCK (Windows Hardware Certification Kit) testing. If you cannot see the process below, click here to see what to do when you get the “damaged version of NetExtender” message.
Does netextender support Wan miniport drivers in Windows 10?
To date we have experienced this on NetExtender version 10.2.300, 9.0.0.274, and 8.6.265. We have uninstalled all WAN Miniport drivers in Windows 10, version 20H2, then rebooted the PC. This may allow a connection for a short while, but the issue re-appears.
Is it possible to use mobileconnect with netextender?
Its primarily affecting one user, and he has to totally uninstall and reinstall Netextender every time the problem surfaces. Its really not an answer. And using MobileConnect is not a good experience for the user and has its own issues.
How do I fix Windows Remote Access Service?
Make Sure the PC has an Internet connection and Windows Server is up to date. Update the PC in case of any pending updates. Go to Services and find Remote Access Auto Connection Manager and Remote Access Connection Manager Services and start them manually. Reboot the PC and try connecting again.
How do I fix NetExtender service is not responding?
Navigate to Windows Service manager under Control Panel > Administrator Tools > Services. Look for the Remote Access Auto Connection Manager and Remote Access Connection Manager to see if those two services have been started. If not, set them to automatic start, reboot the machine, and install NetExtender again.
What is an RAS error?
If you install the NX client on Win10, you may get a RAS error (remote access service) that immediately disconnects your SSLVPN session after you connect. To fix this, you must manually kill the svchost.exe process that is tied to the RAS service. You can confirm this by opening up services.
How do I restart Windows Remote Desktop Service?
To ensure that the service is running, type Get-Service iphlpsvc at a Windows PowerShell prompt. To enable the service, type Start-Service iphlpsvc from an elevated Windows PowerShell prompt. To restart the service, type Restart-Service iphlpsvc from an elevated Windows PowerShell prompt.
Why does my SonicWall NetExtender keeps disconnecting?
NetExtender has been disconnected for one of the following reasons: There was a break in the network connection. The connection was idle for longer than the configured idle timeout. Your user account was logged out of the SSL VPN portal.
What is the latest version of SonicWall NetExtender?
10.0.286Once you have extracted the folder, within the NetExtender\Windows folder you will find the latest version which, at the time of writing this is 10.0. 286.
How do I update my Netextender?
The NetExtender VPN Windows client will be automatically updated after upgrading the firmware the next time it connects, only if it was initially installed from the Virtual Office Portal by clicking on the NetExtender icon or if the administrator downloaded and installed the .exe file located under the NetExtender | ...
What is RAS in Network?
Remote Access Service (RAS) provides remote access capabilities to client applications on computers running Windows.
How do I remove Netextender from registry?
Please use the Netextender clean up tool to Uninstall the Netextender and clear all registry entry of the Netextender on the machine.Run the Netextender cleanup tool with Admin rights.Reboot the machine after running the cleanup tool.
Can I restart a remote server?
Restart the Remote Computer with Command Line You can use the option /r and specify the remote computer name to display the prompt on the remote computer and give it a minute before it restarts. You can also use the /s option to shutdown the remote computer.
What is the RDP service name?
TermServiceRemote Desktop ServicesOther namesTerminal ServicesOperating systemMicrosoft WindowsService nameTermServiceTypeRemote desktop softwareWebsitedocs.microsoft.com/en-us/windows/win32/termserv/terminal-services-portal2 more rows
How can I tell if RDP is running?
Check the status of the RDP protocol on a remote computerFirst, go to the Start menu, then select Run. ... In the Registry Editor, select File, then select Connect Network Registry.In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then select OK.More items...•
How do I stop SonicWall NetExtender service?
Please use the NetExtender.exe file so that you can start and stop service in Control Panel.
How do I remove NetExtender from Windows 10?
ResolutionOpen a command prompt by going to Start Menu | Run. Type cmd, and hit Enter.Type the following command to remove the service: sc delete SonicWall_NetExtender. NOTE: Run the command prompt (cmd) as Administrator.Refresh the Services list. The service should have disappeared.
How do I remove NetExtender from registry?
Please use the Netextender clean up tool to Uninstall the Netextender and clear all registry entry of the Netextender on the machine.Run the Netextender cleanup tool with Admin rights.Reboot the machine after running the cleanup tool.
Where are NetExtender logs stored?
The NetExtender log displays information on NetExtender session events. The log is a file named NetExtender. dbg . It is stored in the directory: C:\Program Files\SonicWall\SSL VPN\NetExtender.
How to uninstall WAN Miniport?
Navigate to Windows Device Manager --> Network Adaptores and uninstall the WAN Miniport (IP) and WAN Miniport (PPTP) devices, then scan for the hardware changes. Once it done the hardware changes try to use the NetExtender.
Does Gotcha need real time assistance?
Gotcha, thanks for your feedback. At this stage, I would recommend you to take assistance from our Support Team to dig more on this as this issue requires real-time assistance.
How to uninstall WAN Miniport?
Navigate to Windows Device Manager --> Network Adaptores and uninstall the WAN Miniport (IP) and WAN Miniport (PPTP) devices, then scan for the hardware changes. Once it done the hardware changes try to use the NetExtender.
Does NetExtender 10.2.313.MSI work after restart?
The NetExtender-10.2.313.MSI worked after a restart.
Why is NetExtender 8.6 showing damaged?
It is a Driver signing verification in Windows 10 that causes version 8.6 of NetExtender to show as Damaged, so when Windows does not let it pass the HCK (Windows Hardware Certification Kit) testing.
What to do if you’re still having trouble with your VPN?
If you have tried the steps above, are still having issues and you are a client of XL.net, please reach out to the Service Desk for additional troubleshooting steps .
Is NetExtender available for Mac?
Let us talk about Mac’s first. There is currently no MacOS version of NetExtender available, but that does not mean that all you Mac users are out of luck when it comes to working from home! Fear NOT! If you go to the App Store, you can search for SonicWall Mobile Connect and install it. This will allow you to connect to your office VPN and is used for Mac’s in place of NetExtender.