Full Answer
Can the Netgear desktop Genie access my router remotely?
Yes No Using your NETGEAR Desktop genie, you will be able to access your router remotely and configure its settings. This article will provide you with the steps that you need on how to enable the NETGEAR genie with remote access. Prerequisites: Wired or wireless computer
How do I remotely manage my Netgear router settings?
Use your remote computer (this is the computer outside your network) and open the NETGEAR Desktop genie software. Click on Router Settings and log in using your Remote genie account. Once logged in, a cloud icon will appear on the top-right corner of the Desktop genie window. It means that you are remotely managing this feature of the router.
How do I get technical support for Netgear products?
NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase. GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices.
What are the symptoms of the Netgear desktop Genie?
Internet browser such as Internet Explorer, Mozilla Firefox or Google Chrome Latest version of the NETGEAR Desktop genie Symptoms: Unable to access router through Desktop genie Want to make changes to router settings remotely using Desktop genie Procedure: Install the NETGEAR Desktop genie on your local computer and remote computer.
How to check if Netgear router supports Genie?
To check if your router supports NETGEAR Desktop genie, just click this link. Note: For security reasons, you will need to use your local computer first to register your router to your Remote genie account. Once properly set up, you can then use your remote computer to remotely access your router.
How to use Netgear Desktop Genie?
Use your remote computer (this is the computer outside your network) and open the NETGEAR Desktop genie software. Click on Router Settings and log in using your Remote genie account. Once logged in, a cloud icon will appear on the top-right corner of the Desktop genie window. It means that you are remotely managing this feature of the router.
How to create a remote genie account?
Note: In case it automatically logged in after clicking on Router Settings, you can just click on Logout to go back to the login screen. Click on Sign up to create your Remote genie account. Fill out the blank fields and click on Create.
How to confirm Netgear email?
A confirmation E-mail will be sent to you by NETGEAR genie Support Team. Open that E-mail and click on Confirm Emailto confirm your E-mail account .
What is Gearhead support?
GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:
How to find the model number of a Netgear device?
To find the model/version number, check the bottom or back panel of your NETGEAR device.
How to exit remote access after changing settings?
After changing the settings that you want, just click on Logoutto exit the Remote access.
How to find the model number of a Netgear device?
To find the model/version number, check the bottom or back panel of your NETGEAR device.
What is Gearhead support?
GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:
Do you have to agree to the Netgear Remote Access Policy?
Note: You must agree to the terms of the NETGEAR Remote Access Policy