How to find the model number of a Netgear device?
To find the model/version number, check the bottom or back panel of your NETGEAR device.
What is Gearhead support?
GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:
Do you have to agree to the Netgear Remote Access Policy?
Note: You must agree to the terms of the NETGEAR Remote Access Policy
What to do if a network problem recurs?
If the problem recurs, I would doing a reset to defaults and then make the necessary changes you need for your network to do its thing.
Can a router spoof a TV's MAC address?
I'd suggest taking a known good system and have it spoof the MAC address of the TV and try to connect. If the router reacts the same as it does to your TV you've hit a one-in-a-million bug that would only affect that MAC address, ever. Probably chalk it up to a typo in the friggin' code, too.
