Remote-access Guide

netscaler remote access lhsc

by Skye Kris Published 2 years ago Updated 2 years ago
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How do I log in to NetScaler remote?

From your browser, go to https://remote.lhsc.on.ca 2. Enter your: - Corporate ID - Password - Passcode (as displayed on your Authenticator software) 3. Click Log On The following screen is displayed: 4. Since you are on a hospital device, Click Use NetScaler light at the bottom of the screen. OR

How do I configure NetScaler gateway to work with Citrix storefront?

Select the Stores node in the left pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings. In the Configure Remote Access Settings dialog box, specify whether and how users connecting from public networks can access the store through NetScaler Gateway.

What is NetScaler for hospitals?

NetScaler allows you to remotely access your personal Hospital Desktop and your Hospital applications using a web browser from outside the hospital. While using NetScaler, your device is directly connected to the hospital’s network and as such you are accountable to all corporate policies and standards. Using this NetScaler Guide

How does the NetScaler gateway VPN tunneling work?

Users require the NetScaler Gateway Plug-in to establish the VPN tunnel. If it is not already enabled, the pass-through from NetScaler Gateway authentication method is automatically enabled when you configure remote access to the store. Users authenticate to NetScaler Gateway and are automatically logged on when they access their stores.

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How to log into NetScaler?

The process for logging on to NetScaler is: 1. Type your Hospital ID 2. Type your Hospital Password 3. Type the Passcode .

What is NetScaler Gateway?

NetScaler Gateway allows you to directly connect to hospital devices or servers using specialized software. While using NetScaler Gateway, your device is directly connected to the hospital’s devices or servers and as such you are accountable to all Standards, Policies and Procedures in place at HMMS outlined and listed at www.hmms.on.ca

What is it called when NetScaler Gateway scans your device?

This is called performing an Endpoint Analysis .

How to get a hospital passcode?

There are two ways to obtain a Passcode:  Calling the Hospital Help Desk each time you need to log on  Using Authenticator software The method you use is dependent on your contractual relationship with the Hospital. You may receive an email with instructions on how to use Authenticator software or you may have to call in each time you wish to access Hospital systems.

Does NetScaler require two factor authentication?

For enhanced security, NetScaler requires two-factor authentication for you to log in. This means that in addition to entering your Hospital Password, you now have to type in a Passcode too.

Can you connect to NetScaler Gateway if device does not meet minimum criteria?

Note If the Endpoint Analysis scan determines that your device does not meet the minimum criteria, you will not be able to connect using NetScaler Gateway.

When is NetScaler Gateway authentication enabled?

If it is not already enabled, the pass-through from NetScaler Gateway authentication method is automatically enabled when you configure remote access to the store. Users authenticate to NetScaler Gateway and are automatically logged on when they access their stores.

How to make a NetScaler store unavailable?

To make the store unavailable to users on public networks, make sure you do not check Enable remote access. Only local users on the internal network will be able to access the store. To enable remote access, check Enable Remote Access . To make only resources delivered through the store available through NetScaler Gateway, select No VPN tunnel.

What is the subnet address for NetScaler Gateway?

The subnet address is the IP address that NetScaler Gateway uses to represent the user device when communicating with servers on the internal network.

Why do you include the geographical location in Citrix?

For example, you can include the geographical location in the display names for your NetScaler Gateway deployments so that users can easily identify the most convenient deployment for their location.

What is Storefront authentication?

StoreFront uses the authentication service to authenticate remote users so that they do not need to re-enter their credentials when accessing stores.

Where is the Stores node in Citrix?

Select the Stores node in the left pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings.

Is Citrix translated?

The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content.

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