new hanover regional medical center remote access

How do I get remote access to nhrmc?

NHRMC Remote Access NHRMC Employees and staff with network credentials can access the NHRMC network via NHRMC Remote Access. Multi-Factor Authentication via a platform called okta is used for security and privacy and confirms your identity via your mobile device. Instructions for setup are linked below:

How are we improving access to care in New Hanover County?

We’re improving access to care with more virtual care, two new Michael Jordan family clinics, and a new hospital in northern New Hanover County. We understand the obstacles facing patients and families and we are proud to have expanded our generous financial assistance programs to help more families in need.

How do I Manage my nhrmc benefits?

You can do it online through Your Employee Self Service (Y.E.S.S). Find other information about managing your benefits and information here: NHRMC Employees and staff with network credentials can access the NHRMC network via NHRMC Remote Access.

What is the new nhrmc advance directive?

NHRMC is offering employees and their dependents another important benefit - assistance with completing their Advance Directive forms free of charge. NHRMC Employees and staff with network credentials can access the NHRMC network via NHRMC Remote Access.

How does NHRMC help?

This technology helps protect our organization by adding an additional layer of security, making it harder for cyber criminals to log in as if they were an employee.

When will NHRMC require multifactor authentication?

Starting August 13th, 2018 all providers and affiliates will be required to use multi-factor authentication for remote access. To help with the transition, NHRMC is establishing “trusted” sites. This means Medical practices and clinics who access NHRMC’s Epic remotely through https://remote.nhrmc.org are authorized an exception from having to perform Multi-factor Authentication (MFA) while they are at their practice location. The exception is only for the practice network itself. Providers and their staff will be required to use multi-factor authentication when accessing https://remote.nhrmc.org when not at their practice location, and not at NHRMC hospital locations.

What is Citrix Remote Access?

Overview: The Citrix Remote Access website is a portal to allow application access from any supported device. To enhance the user experience as well as provide a high level of security, certain prerequisites are required on the user’s workstation. The following set of instructions give direction on what has to be installed and what settings are required/recommended for Microsoft Windows using Internet Explorer. Most internet browsers come with security functionality that could prevent your Citrix Remote Access portal from functioning properly, or cause annoying pop-ups during your session. Note: Windows 8 users will have to start Internet Explorer from the Desktop not the Metro interface.

Can Citrix Remote Access cause pop ups?

Most internet browsers come with security functionality that could prevent your Citrix Remote Access portal from functioning properly, or cause annoying pop-ups during your session. Note: Windows 8 users will have to start Internet Explorer from the Desktop not the Metro interface.

myNetLearning

myNetLearning is a NetLearning software used by all staff who work at New Hanover Regional Medical Center. It requires a username and password to access your account. Your login can be either your employee ID or your badge number with password being your year of birth.

NetManager

NetManager is a NetLearning reporting tool for managers to run reports on their staff. These reports include individual and team transcripts, curriculum assessments and tracking staff completions and enrollments. NetMangers can also enroll their learners in classes.

NetLearning Administrator

NetLearning Administrators create and manage education for their departments (i.e Clinical Educators). Administrators are trained to set up courses and classes, exams, run reports and manage learners. Administrators follow particular NetLearning standards and E-learning standards to ensure proper education for their learners.

Annual Education

Mandatory housewide annual education modules are automatically assigned to all NHRMC employees at the beginning of each fiscal year (October 1) and due on August 31. In addition to the mandatory housewide annual education, new hires have additional education requirements to complete within their first 90 days of employment.

What is the collaboration between UNC and UNC School of Medicine?

Our collaboration with UNC Health and UNC School of Medicine will bring new expertise and opportunities to New Hanover County, including more medical talent, expanded pediatric programs and advanced research and clinical trials.

Why is UNC bringing new pediatric specialists to the area?

We are bringing new pediatric specialists to the area so we can treat more complex cases and we will harness UNC Children’s telehealth capabilities to expand the services our outreach clinics offer underserved areas.

What is the partnership between the opiod and behavioral health crisis?

The partnership will bolster the community with more jobs, more support for the opiod and behavioral health crisis and more support for the providers who already deliver care to the region.

Is Novant Health a grading agency?

Novant Health is nationally recognized by The Leapfrog Group, a hospital grading agency, for providing the safest healthcare in the communities we serve.