Remote-access Guide

newcastle remote access

by Sofia Johnston I Published 2 years ago Updated 2 years ago
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Start the Remote Desktop App and click on the '+' icon, then select "Workspace". Sign in with your University login ID (eg. b1234567@newcastle.ac.uk) and password Select the relevant icon to access the software or Tier you want to access

Full Answer

How do I access the Newcastle University Remote Desktop app?

Sign in with your University login ID (eg. c 1234567@newcastle.ac.uk) and password Select the relevant icon to access the software or Tier you want to access. Start the Remote Desktop App and click on the '+' icon, then select "Workspace". Sign in with your University login ID (eg. b1234567@newcastle.ac.uk) and password

How can I access my computer remotely?

You can use Filr, webfolders and other services to access files on your network drive or to use many programs available on cluster machines. See Remote Filestore Access and Homeworking sections. You can also use the remote Wake Up service and Remote Desktop to access your desktop computer from home.

How do I authenticate to use the University's remote services?

Authentication is via your normal University login and password. * Experience may vary depending on OS Version. Users are warned to disconnect properly from remote services, especially if using them from public places like an Internet café.

How do I create a workspace in the remote desktop app?

Start the Remote Desktop App and click on the '+' icon, then select "Workspace". Sign in with your University login ID (eg. b1234567@newcastle.ac.uk) and password Start the app and press the '+' icon, then select "Add Workspace".

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Download Microsoft Office 365

Download the Microsoft Office 365 suite of applications, including Outlook, at no personal cost, for your home device.

Get started with Microsoft Teams

You can create Teams to support file sharing, document collaboration, live chat and online meetings. (Sign in with userid@newcastle.ac.uk)

How to access RDS?

RDS can be accessed by accessing https://rds.ncl.ac.uk using any web browser (login using campususer name)

How long does it take to get access to the NCL?

Users must register for the service by filling in this form https://secureforms.ncl.ac.uk/view.php?id=122822 Access will be granted within 5 working days. Users will also need to use Multi Factor Authentication (MFA) to access the service, see https://go.ncl.ac.uk/itservice/mfa and use the Microsoft Authenticator Application for the MFA challenge.

How to log in to campus?

Login using campususer name in the username box, enter your password and click Sign in. A list of applications you are allowed to access will appear.

In this section

All services operating normally. If you experience difficulties, contact the ICT Service Desk on 01782 742154 for further assistance.

Service notices

All services operating normally. If you experience difficulties, contact the ICT Service Desk on 01782 742154 for further assistance.

How to subscribe to Remote Desktop App?

Start the Remote Desktop App and click on the "Subscribe" button.

How to add workspace to app?

Start the app and press the '+' icon, then select "Add Workspace".

What is a remote access scam?

Scammers usually start with a telephone call or an email claiming to be from a reputable organisation that you trust , such as a bank, telecommunications company, energy provider, or government agency. The fraudster will trick you into allowing them to access your computer by downloading remote desktop software and compromising your private data.

Can you give someone remote access to your computer?

Never give anyone remote access to your computer unless you are the one initiating the call. A legitimate technical representative will never cold-call you to offer you refunds by remote access.

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