How do I access the Newcastle University Remote Desktop app?
Sign in with your University login ID (eg. c 1234567@newcastle.ac.uk) and password Select the relevant icon to access the software or Tier you want to access. Start the Remote Desktop App and click on the '+' icon, then select "Workspace". Sign in with your University login ID (eg. b1234567@newcastle.ac.uk) and password
How do I authenticate to use the University's remote services?
Authentication is via your normal University login and password. * Experience may vary depending on OS Version. Users are warned to disconnect properly from remote services, especially if using them from public places like an Internet café.
What do I need to access university IT services away from campus?
To access most University IT services away from campus, you'll need a PC, laptop or mobile device with an internet connection. For desktop conferencing and calls, you'll need a device with a camera and microphone (many laptops and tablets have a camera and microphone built in).
Download Microsoft Office 365
Download the Microsoft Office 365 suite of applications, including Outlook, at no personal cost, for your home device.
Get started with Microsoft Teams
You can create Teams to support file sharing, document collaboration, live chat and online meetings. (Sign in with userid@newcastle.ac.uk)
How to log in to campus?
Login using campususer name in the username box, enter your password and click Sign in. A list of applications you are allowed to access will appear.
How to access RDS?
RDS can be accessed by accessing https://rds.ncl.ac.uk using any web browser (login using campususer name)
How long does it take to get access to the NCL?
Users must register for the service by filling in this form https://secureforms.ncl.ac.uk/view.php?id=122822 Access will be granted within 5 working days. Users will also need to use Multi Factor Authentication (MFA) to access the service, see https://go.ncl.ac.uk/itservice/mfa and use the Microsoft Authenticator Application for the MFA challenge.
How to access SAP on a NUIT laptop?
If you have a University Windows 10 laptop supplied by NUIT, you can access SAP by selecting the relevant system labelled with ‘Direct Access’ at the bottom of the SAP logon pad.
What is DirectAccess on Windows 10?
When you’re using a University supplied, Windows 10 laptop to work remotely, DirectAccess allows you to log in to campus IT services and access your files. It starts-up automatically and runs in the background while you’re working.
Can you access NHS data from a laptop?
If the data is covered by the university NHS toolkit, the data can only be accessed via Direct Access using a University Laptop or using Remote Access Gateway.
Is NUIT able to process new orders?
Due to the current on-campus delivery/collection restrictions, NUIT will not be able to process new orders for IT equipment and hardware in the usual way at this time. A new process is being established to reflect restrictions imposed by the current Coronavirus/COVID-19 situation, and that will be published in due course. That process will be subject to revision without notice while ever circumstances continue to change.
How to subscribe to Remote Desktop App?
Start the Remote Desktop App and click on the "Subscribe" button.
How to add workspace to app?
Start the app and press the '+' icon, then select "Add Workspace".
