Alternative options are available for remote access to your files and University software: Access your University files The Filr service allows you to access your University home folder from anywhere, visit https://filr.ncl.ac.uk and login with your university login and password.
Full Answer
What software is available at the University of Newcastle?
(Sign in with userid@newcastle.ac.uk) Access Microsoft Word, Excel, PowerPoint, MS Teams and more. Collaboration tools to keep teams and study groups connected (sign in with userid@newcastle.ac.uk).
Is the Remote Application Service (RAS) back online?
As a result of the detailed investigative work that has taken place following the recent cyber-security incident, the Remote Application Service (RAS) will not be brought back online. Alternative options are available for remote access to your files and University software:
How do I access IT services from my university laptop?
With a University laptop, scroll down the SAP logon pad and select ‘Direct Access’. To access most IT services, you'll need a PC, laptop or tablet connected to the internet. There's also advice on desk set-up. See our FAQs. Further guidance on accessing IT services away from campus. Tips and tools to help you settle into hybrid working.
How can I use University IT services from home or away?
Check our News Headlines for planned maintenance or system outages. You can use these University IT services from home or away from campus. You'll need a PC, laptop or mobile device with an internet connection.
Download Microsoft Office 365
Download the Microsoft Office 365 suite of applications, including Outlook, at no personal cost, for your home device.
Get started with Microsoft Teams
You can create Teams to support file sharing, document collaboration, live chat and online meetings. (Sign in with userid@newcastle.ac.uk)
How to log in to campus?
Login using campususer name in the username box, enter your password and click Sign in. A list of applications you are allowed to access will appear.
How to access RDS?
RDS can be accessed by accessing https://rds.ncl.ac.uk using any web browser (login using campususer name)
How long does it take to get access to the NCL?
Users must register for the service by filling in this form https://secureforms.ncl.ac.uk/view.php?id=122822 Access will be granted within 5 working days. Users will also need to use Multi Factor Authentication (MFA) to access the service, see https://go.ncl.ac.uk/itservice/mfa and use the Microsoft Authenticator Application for the MFA challenge.
Digital transformation in learning brings increased engagement and real-world digital skills
The digital transformation of learning is an important part of delivering both academic excellence and an enhanced student experience. This is why several schools within the university teamed up with NUIT to provide undergraduates with Microsoft Surface Go devices.
Using IT Services on your Return to Campus
If you use a university laptop, you should be all set, but if you have a desktop PC in the office, it will need to update when you turn it back on. This may take up to two hours and, in some cases, could take longer. Please bear this in mind when organising your work activities.
Multi-Factor Authentication (MFA)
In the ongoing battle against cyber crime, passwords are no longer enough. As part of our ongoing efforts to keep your data as secure as possible from online threats, we are introducing a new security measure to all University IT accounts.
Zoom Demo Sessions for 2021
Whether you are looking to use Zoom for the first time, need a refresher on a specific topic or just want to see what’s new, we are running another batch of our popular Zoom tutorials through to the end of February 2021.
IT Services toolkit to support working from home or off-campus
The toolkit highlights the options available for off-site access to University IT services and software. It provides guidance on which services to use, depending on the task, along with advice on the equipment or software you may need.
IT Services over the holidays
Normal IT support services will close at 1700 on Friday 18 December and re-open at 0800 on Monday 4 January.
Team privacy check-ups, new features and guides
Calling all Team Owners! Take a moment to check your Teams privacy settings.
