Remote-access Guide

newcastle university remote access webmail

by Ricky Walker Published 2 years ago Updated 2 years ago
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How do I access numail as a student?

When you enrol you are automatically given access to NUmail, our student email service, which is hosted by Microsoft Office 365. Official University correspondence will be sent to this account, so be sure to check your NUmail regularly.

What software is available at the University of Newcastle?

(Sign in with userid@newcastle.ac.uk) Access Microsoft Word, Excel, PowerPoint, MS Teams and more. Collaboration tools to keep teams and study groups connected (sign in with userid@newcastle.ac.uk).

How do I access my URMC web mail?

Visit Microsoft Office Online to access your Web Mail. Important login change: you will use your URMC email address and URMC password to sign in. If you have not received an email saying that your mail will be moving to Microsoft Office Online, your mail has not moved yet. Please use the above link to access your Web Mail.

Is the Remote Application Service (RAS) back online?

As a result of the detailed investigative work that has taken place following the recent cyber-security incident, the Remote Application Service (RAS) will not be brought back online. Alternative options are available for remote access to your files and University software:

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Download Microsoft Office 365

Download the Microsoft Office 365 suite of applications, including Outlook, at no personal cost, for your home device.

Get started with Microsoft Teams

You can create Teams to support file sharing, document collaboration, live chat and online meetings. (Sign in with userid@newcastle.ac.uk)

What is an alias email?

You are also given an email alias, which is an email address that points to your mailbox, usually in the format Firstname.Lastname@uon.edu.au. This is often an easier way of giving people your email address.

Does NUmail send correspondence?

Official University correspondence will be sent to this account, so be sure to check your NUmail regularly.

What is DirectAccess on Windows 10?

When you’re using a University supplied, Windows 10 laptop to work remotely, DirectAccess allows you to log in to campus IT services and access your files. It starts-up automatically and runs in the background while you’re working.

How to access SAP on a NUIT laptop?

If you have a University Windows 10 laptop supplied by NUIT, you can access SAP by selecting the relevant system labelled with ‘Direct Access’ at the bottom of the SAP logon pad.

What is the phone number for the IT Service Desk?

Call 0191 208 5999. If you are unable to get in touch with us by telephone, please use the one of the contact methods above and we’ll be in touch as soon as possible. If you have any further questions or concerns about working at home or off campus, please contact the IT Service Desk for advice.

Can you access NHS data from a laptop?

If the data is covered by the university NHS toolkit, the data can only be accessed via Direct Access using a University Laptop or using Remote Access Gateway.

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