How do I contact NIAID it help?
Please return on Wednesday at 8:00am EST when we’re open or send email to NIAID IT HELP. If you need emergency support, the NIH IT Service Desk may be able to assist at 301-496-4357. NIAID IT Support Technicians are available for support through this method from 8AM to 4PM Eastern Monday through Friday.
How do I connect to the NIH PIV card?
PIV card Insert your PIV card into the card reader. You will need to enter your NIH username and PIV password 2. Virtual Private Network (VPN) Access This requires an account and applies to all employees, contractors and employees. a. Be in the NIH Active Directory, b. Have an NIH email account, and d.
How do I contact the NIH IT service desk for support?
If you need emergency support, the NIH IT Service Desk may be able to assist at 301-496-4357. NIAID IT Support Technicians are available for support through this method from 8AM to 4PM Eastern Monday through Friday.
What is remote access and how does it work?
Remote access provides the ability to access a computer or a network from a remote location. For example, remote access provides support to individuals who participate in telecommuting/teleworking programs or individuals who need to access the network while on travel.
What is LinkedIn for NIAID?
LinkedIn is a social media platform used for professional development and networking. NIAID uses LinkedIn to post jobs and to discuss career development opportunities. See our latest open job notices or follow us at NIAID Tech Transfer and NIAID Training Office.
What is Instagram for NIAID?
Instagram is an image-sharing social media platform. NIAID uses Instagram to post illustrations, research images, staff photos, and other photos related to the research conducted and funded by NIAID.
What is the DCRI for Citrix?
For NIH Clinical Center users, the Department of Clinical Research Informatics (DCRI) User Support Team will provide assistance to update your workstation if needed so it is able to access the new Citrix web site. Please contact the CC Service Center at 301-496-8400 for assistance.
Do you need to be on the NIH network to access CRIS?
Note: You must be on the NIH network to access CRIS.
How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
What is a rescue GFE?
RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.
What is CAG 2FA?
CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.
What devices interfere with WiFi?
Make sure there are no obstructions around the router, and it’s not near items that may interfere with the WiFi signal, including walls, furniture, metal surfaces, Bluetooth devices, other electronic equipment (e.g., TVs and computers), appliances (e.g., refrigerators and microwaves).
Is PIV card reader site specific?
Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.
Is VA responsible for non-VA websites?
This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.
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