Remote Viewing: Cannot connect to DVR / NVR after changing ISP When you change your Internet service provider (ISP) and use a new router, you will have to reconfigure remote access settings. The DVR / NVR will require a new IP address assigned to the device ID.
How to set up Night Owl DVR?
Open the Night Owl Connect App from your Smart Device and tap “ Sign In. ” b. Enter the email address and password used for setup and tap “ Sign In. ” NOTE: If you do not remember your password, tap “ Forgot Password ” and see section 1E Password Reset. iv. Adding a Device a. Adding a Recorder (DVR/NVR/Wi-Fi NVR)
Why can’t I connect to my DVR/NVR?
Remote Viewing: Cannot connect to DVR / NVR after changing ISP When you change your Internet service provider (ISP) and use a new router, you will have to reconfigure remote access settings. The DVR / NVR will require a new IP address assigned to the device ID. To assign a new IP address to your DVR / NVR:
Why is my Night Owl camera not working?
If your Night Owl camera isn’t working, it might be a power issue, an app pairing issue, or a Wi-Fi connectivity issue. If you’re using analog cameras, make sure the video or power cable is connected to it. As for IP cameras, make sure there’s a solid Ethernet cable connection.
How do I connect my night owl device to the app?
1 Ensure the device shows “Connected” on the main screen of the Night Owl Connect App. 2 For a DVR / NVR / Wi-Fi NVR: More ...
How do I access Night Owl DVR remotely?
All Night Owl products include free remote viewing! All you need to do is connect your device to the Internet and download the compatible app or CMS. This ensures our customers have 24/7 access to their security, no matter where they travel, all from the convenience of their Smart Device or computer.
Why is my night owl Security system not working?
Ensure the video / power cable (analog cameras) or Ethernet cable (IP cameras) is connected to the camera. Ensure the cable is properly connected to the recorder (DVR / NVR). Try connecting the cable to a different video input port to see if the camera appears on another channel.
How do I reset my Nightowl DVR?
Night Owl Factory Reset procedureGo to DVR/NVR Main Menu (You may need to log in after this step).Click on Advanced Tab.Maintain Tab will appear by default.On this screen locate the Load Default option and click on it.Select “All” to factory reset all your DVR/NVR Settings and click on Save.More items...•
What is the default admin password for Night Owl DVR?
The default password for the latest Night Owl recorders The end-user or the installer has to create a new password once the recorder runs up for the first time. During the Startup Wizard, you will be able to set up the Admin Password (The default Username for the Administrator Account is “admin”).
Why does my Night Owl keep saying no signal?
Please verify that the BNC cables on the Night Owl cameras are properly connected to the Night Owl DVR. Also, make sure the proper power adapter is being used for the cameras and DVR. For additional questions or assistance please contact our technical support team. Thank you for choosing Night Owl.
How long do Night Owl cameras last?
The cameras require 2 batteries to function but can hold up to 4. Unlike other brands whose batteries have a 60-day charge, 2 Night Owl batteries will provide up to 6-months of battery life and 4 batteries will provide up to 1-year of battery life.
How do I reset my DVR to factory settings?
To factory reset the device, unplug the DVR from power. Once power is removed from the unit, press and hold the factory reset switch for 4 - 5 seconds, continue holding the reset switch and plug the DVR's power supply back into the unit, you will hear a beep.
How do I reset my H 264 DVR to factory settings?
Remove the battery to reset the DVR A few H. 264 DVRs can be reset by another technique: removing the battery from the motherboard. By doing that, the clock of the system will be reset and the DVR will go back to factory defaults and you can log in by using the default username and password.
How do I reset my DVR admin password?
If you forgot the admin password of DVR or NVR, you can reset the password by scanning the QR code generated on the local GUI of the device. You should have allowed the Mobile Client to access your phone's camera.
How do I bypass Night Owl password?
To do so:Click "Forgot password" on the DVR / NVR Login screen.Go to NightOwlSP.com/NOProtect.Create an account or log in.Register your device if you have not already done so.Click on “View Details.”On the Device Details page, click on “Reset Code.”Follow the provided instructions to reset your password.
Why is my Night Owl app not connecting?
Turn the device back on and reopen the Night Owl HD App. Uninstall and reinstall the Night Owl HD App and check if the issue still happens. NOTE: Uninstalling and reinstalling the application may remove any saved recordings within the application.
Can I view my Night Owl cameras on my laptop?
You can view your system using the Night Owl HD CMS Software on a PC/Mac® or by downloading the Night Owl HD app on your Smart Device.
Why is my DVR not displaying?
Ensure that the video cable is not loose or has become disconnected. Check the video cable connection to your monitor / TV. Try a different cable of the same type to ensure the video cable is not damaged or broken. Check if your monitor / TV and DVR / NVR system support High Definition Multimedia Interface (HDMI).
What causes video loss in security cameras?
Why does video loss happen in security cameras or systems? Most of the time, the issue of video loss on CCTV security cameras, DVR or NVR, is caused by several factors: network issues, bad power supply, cabling problems, defective hardware, bugs on the camera's software, IP address conflicts, bad configurations, etc.
Why are my Night Owl cameras black?
CMS Crash / Black Screen Issues For black screen issues using a Windows PC: Find the Night Owl X CMS icon located on your PC. Right-click on the software icon and then left-click Run as administrator. This will give the CMS more priority to perform better and will correct the black screen in most cases.
Why is my recorder not detecting motion?
If your recorder is having problems detecting motion, it is most likely a configuration issue. Some recorders have the option to disable motion detection for specific channels. Additionally, the motion detection sensitivity and motion detection area can affect your recorder’s motion detection performance.
What to do if your recorder is not powering on?
To do so: Verify the LED is on if your recorder has one. If your recorder does not have an LED, check the Network port on the rear of the recorder.
What to do if you can't see the camera menu on your TV?
If you cannot see any cameras or the recorder menu on your TV/monitor, please: Ensure the HDMI cable is connected from the recorder to your TV/Monitor. Ensure you are tuned to the right HDMI input if your TV/Monitor has more than one. Try replacing the HDMI cable, to see if you have a faulty cable.
How to check if a recorder is working?
Check to ensure the outlet you have the recorder connected to is receiving power. Plug another device into the outlet, such as a lamp, to see if it works.
Why does my recorder make a noise?
NOTE: There are many reasons why your recorder may be making a noise. Beeps are usually related to a firmware misconfiguration, while other noises may be the result of the HDD or fan failing. Please check the following:
How to access DVR from outside network?
The default username is admin and the password is admin. Click login, then you will see the page of your Web Service. To access the DVR from outside the network or externally, the steps will be the same but the IP address will be your external IP address.
How to know if your DVR is on the same network as your home network?
First, you must review your network scheme to identify if your DVR or IPC (IP camera) is within the same network scheme as your Home/Office Network. There are a few ways to identify your network by simply going to the “Command Prompt” in your Windows PC.
What is the IP address of a DVR?
By default ALL of our recorders and IP cameras have the same IP address. The default IP address is 192.168.1.108.
What happens if you assign an IP address to a DVR?
This is due to the fact that if you assign an IP address to the DVR, NVR or IP camera that is already being used by a computer (hard wired or wireless), printer, or even a wireless handheld device you will have a collision in your network and you will not be able to access the device. In the next step I will show you how to see what IP addresses are available for you to use with your Digital Video Recorder.
How to get terminal without quotes?
For Apple users, go to the top right corner and type in the spotlight window the word “terminal” without quotes and hit return. , or click the Command key next to the “Alt” key and the space bar to bring up the picture above. Type “terminal” without quotes and a window will show up like the picture below:
Can I access my DVR from my router?
Make sure you access the DVR while you are not inside the location as the DVR, due to the fact that many routers will not allow you to access internal devices from within the network using the external IP Address. I hope these steps will guide you through setting up your Network devices and DVR for remote access.
How to connect a DVR to a new router?
Connect your DVR / NVR to the new router using an Ethernet cable. Power cycle your DVR / NVR. To power cycle, power it off (if applicable) and disconnect the power source for approximately 30 seconds. Reconnect, and power up the DVR / NVR. Your DVR / NVR will obtain a new IP address so that it is communicating with the network.
Do you need to update port forwarding rules for DVR?
Once you have restarted your system, remote connect to the DVR / NVR. If you were using port forwarding rules with you DVR / NVR system, it will also need to be updated. The rules assigned to the old router are not configured on the new router. Check the following:
