If your gateway is not powering on, please try the steps below before contacting technical support. Verify the provided Night Owl power supply is being used. Ensure the power outlet the power supply is connected to works. To verify it's working, please connect any other device to the same power outlet.
Why won’t my Night Owl connect work?
Ensure the Night Owl Connect App and Smart Device software are both up to date. A new software update may have fixed the issue you are experiencing. i. For your Smart Device: 3. Make sure your camera / Recorder is connected to the Internet. i. Ensure the device shows “Connected” on the main screen of the Night Owl Connect App. ii.
How do I connect my night owl device to the app?
1 Ensure the device shows “Connected” on the main screen of the Night Owl Connect App. 2 For a DVR / NVR / Wi-Fi NVR: More ...
Why is my Night Owl not recording from my phone?
Recordings Cannot be Found or Device Won’t Connect to the Night Owl Connect App 1. If you have a standalone device, make sure it has the microSD Card inserted. As a standalone, the device will not record without a microSD Card. i. The microSD Card must be properly formatted.
How to set up Night Owl DVR?
Open the Night Owl Connect App from your Smart Device and tap “ Sign In. ” b. Enter the email address and password used for setup and tap “ Sign In. ” NOTE: If you do not remember your password, tap “ Forgot Password ” and see section 1E Password Reset. iv. Adding a Device a. Adding a Recorder (DVR/NVR/Wi-Fi NVR)
Why can't I log into my Night Owl app?
If you forgot your password and are logged into the DVR/NVR with your Night Owl Protect account credentials, go to the mobile Night Owl Protect app to reset the password. 1. Tap “Forgot my password” on the Night Owl Protect app login page.
How do I access Night Owl DVR remotely?
All Night Owl products include free remote viewing! All you need to do is connect your device to the Internet and download the compatible app or CMS. This ensures our customers have 24/7 access to their security, no matter where they travel, all from the convenience of their Smart Device or computer.
Why is my Night Owl security system not working?
Ensure the video / power cable (analog cameras) or Ethernet cable (IP cameras) is connected to the camera. Ensure the cable is properly connected to the recorder (DVR / NVR). Try connecting the cable to a different video input port to see if the camera appears on another channel.
How do I connect my Night Owl to my phone?
Log into the Night Owl Protect app by entering the PIN you created or by tapping Use FaceID. NOTE: If you did not setup a PIN or opt for FaceID then you may to sign in by entering your username, email, or phone number. Tap Add New. If a notice displays requesting access to the camera, tap OK.
Can you view Night Owl cameras remotely?
A: Each camera comes equipped with a 60 ft. BNC video/power cable. This system can be viewed on an Apple or Android smart device via the free remote viewing application. The DVR will need to be manually connected to your Modem or Router via the included Ethernet cable to remotely view.
Can I view my Night Owl camera away from home?
If the DVR is connected to your Internet and you download our Free App, then yes, you can absolutely view the system on your phone or tablet when not at home! Thank you for choosing Night Owl! A: Yes, the cameras come with everything needed to connect them to a compatible DVR.
How do I reset my Night Owl security system?
Night Owl Factory Reset procedureGo to DVR/NVR Main Menu (You may need to log in after this step).Click on Advanced Tab.Maintain Tab will appear by default.On this screen locate the Load Default option and click on it.Select “All” to factory reset all your DVR/NVR Settings and click on Save.More items...•
How do I reset Night Owl protection?
To do so:Click "Forgot password" on the DVR / NVR Login screen.Go to NightOwlSP.com/NOProtect.Create an account or log in.Register your device if you have not already done so.Click on “View Details.”On the Device Details page, click on “Reset Code.”Follow the provided instructions to reset your password.
How do you unlock Night Owl?
Step 1: Using the device's mouse, right-click anywhere on the current screen to access the menu bar. Click any icon on the menu bar. Step 2: Select, “Forgot Password” in the DVR / NVR Menu. Step 3: Locate the Password Reset Secure Code found in the “Reset Password” email.
Can you connect Night Owl to WiFi?
No, this is a wired security system. While the cameras are digital IP cameras, they must be connected to the NVR via the included PoE cabling. Further, the NVR will need to be manually connected to your Modem/Router via the included Ethernet cable for remote viewing purposes. Thanks for choosing Night Owl.
What is the default password for Night Owl DVR?
The default password for the latest Night Owl recorders The new generation of Night Owl recorders are shipped out without any password or as they call the recorders are “inactive”.
What is UID on Night Owl?
Type – shows the type of device you have connected. Model – lists the model number of your device. Added On – shows the date this device was added to Night Owl Protect. UID – this is a unique identifier for your device.
How do I watch Night Owl recordings?
0:071:25Playback Recordings Using the Night Owl Protect App - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can tap on events for a list view of available recordings tap on the recording you want toMoreYou can tap on events for a list view of available recordings tap on the recording you want to playback. Tap the back arrow. To return to the event. List tap live to return to the cameras live view.
How do I connect my night owl DVR to my laptop?
0:020:32Night Owl- Connecting your DVR via HDMI Cable.mp4 - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst connect one end of the cable into the HDMI port on the DVR. And then connect the other end ofMoreFirst connect one end of the cable into the HDMI port on the DVR. And then connect the other end of the cable into the HDMI port on the TV or monitor.
Why can't I see my Night Owl cameras on my phone?
Please make sure you are using the correct App for your device. 3. Ensure the Night Owl Connect App and Smart Device software are both up to date. A new software update may have fixed the issue you are experiencing.
What is the default password for Night Owl DVR?
The default password for the latest Night Owl recorders The new generation of Night Owl recorders are shipped out without any password or as they call the recorders are “inactive”.
How to remotely view Night Owl?
To remotely view your system, you will need to add it to the Night Owl HD App. When doing so, you will be asked to enter the username and password for the system. By default, the username is admin. If you are NOT the admin, log in with your username credentials. The admin can create multiple users. If you do not have login credentials, please contact the admin.
How to scan QR code on Night Owl?
Open the Night Owl HD App and use Owl Scan to scan the QR Code on your recorder.
Does Night Owl have 3G?
Your Smart Device must support 3G, 4G, or 4G LTE. Your Smart Device must have the latest version of the Night Owl HD App downloaded from the App Store or Google Play Store. (Make sure you have enough free space to keep the app up to date) The SIM card must be inserted properly in your Smart Device (if applicable).
Hardcore Protection
America's #1 Wired Security Brand*. Looking for the most secure option in the market? Night Owl is currently the #1 choice for wired security.
Total Convenience
AC Powered plug-n-play. Cameras can be easily moved as coverage needs change.
Complete Freedom
No need for rewiring or disguising a conspicuous cord. Cameras hold up to 4 rechargeable batteries for up to 1-year of charge life.
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