What is remote access to the NIH library?
The remote access link will allow you access to all your favorite eBooks, databases, and journals. Once you have logged in, you will be taken directly back to the NIH Library website.
How do I use NIH library without a VPN?
Whether at home or on the road, laptop or desktop, you can now use NIH Library electronic resources without using a VPN--all you need is your NIH login and password or PIV card. The remote access link will allow you access to all your favorite eBooks, databases, and journals.
What is the NIH VPN (Virtual Private Network)?
NIH's virtual private network (VPN) offers a remote connection to the NIH network that ensures staff can securely access NIH tools, resources, and files from anywhere that allows internet access. Where possible, you are encouraged to use mobile devices and cloud-based services without connecting to the NIH network.
How do I access NIH VPN?
Using the AnyConnect VPN Client. Software called Cisco AnyConnect VPN Client has already been installed on your NIEHS laptop to support VPN. on your government computer, submit a NIH Help Desk ticket or call 866-319-4357. A technician will come to install the software on your machine.
What is NIH CIT?
The Center for Information Technology (CIT) provides the NIH community with a secure and reliable IT infrastructure and a variety of IT and scientific computing services that support its mission-critical research and administrative activities.
How do I access the NIH library?
Whether at home or on the road, laptop or desktop, you can now use NIH Library electronic resources without using a VPN--all you need is your NIH login and password or PIV card. The remote access link will allow you access to all your favorite eBooks, databases, and journals.
What is the purpose of an IT service desk?
An IT service desk assists customers with incident resolution or service request management, it creates and manages departmental knowledge, it offers self-service for customers who want to resolve incidents quickly and independently, and it provides metrics on the team and the tool's effectiveness.
How is NIH organized?
The National Institutes of Health is made up of 27 different components called Institutes and Centers. Each has its own specific research agenda, often focusing on particular diseases or body systems. All but three of these components receive their funding directly from Congress, and administrate their own budgets.
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CIT can broadcast your conference, seminar, or meeting live to any audience across the world, or it can record the event for users to access later.
What is the DCRI for Citrix?
For NIH Clinical Center users, the Department of Clinical Research Informatics (DCRI) User Support Team will provide assistance to update your workstation if needed so it is able to access the new Citrix web site. Please contact the CC Service Center at 301-496-8400 for assistance.
Do you need to be on the NIH network to access CRIS?
Note: You must be on the NIH network to access CRIS.
Account Management
Our centralized identity authentication and authorization system allows NIH to use our services to validate users for granting them access to applications, to obtain authoritative information about users, and for public directory service and look-ups.
Auth Services (Authentication and Authorization)
We offer an enterprise single sign-on solution that eliminates the complexity of logins for web applications. We also provide federation services that enable NIH staff to use their NIH PIV card to log into external sites outside the NIH network.
What is the CIT?
The Center for Information Technology (CIT) supports mission-critical research by delivering IT and scientific computing services and products through a network of service leads and their associated groups described below. Office of the Director: Directs and evaluates the Center's programs, policies, and procedures and provides analysis ...
What is the role of the Director of CIT?
As the Director for CIT, she is responsible for managing a broad range of NIH-wide information and information technology services, including a new state-of-the market high-speed research network infrastructure, a high- performance scientific computing system ranked as one the top supercomputers in the world by Top500, cloud-based collaboration and communication platforms and tools, bioinformatics research programs, data center services, business solutions and applications, and 24/7 operations of NIH’s distributed IT environment.
What is the NIH Administrative Data Council?
2013 — The NIH Administrative Data Council is established by the NIH Director to recommend policies and strategies for trans-NIH information, information technology and to provide recommendations and oversight of strategic IT investments.
How long has the NIH IT service desk been in operation?
January 2019 — NIH IT Service Desk celebrates 25 years of providing IT services and support to NIH ICs and select Operating Divisions of the Department of Health and Human Services.
When was DCRT installed?
June 1969 — Minicomputers designed by DCRT are installed in NIH laboratories. August 1969 — DCRT introduces WYLBUR, to provide new computing capabilities to the administrative and scientific communities. May 1979 — An interagency agreement establishes the NIH Central Computer Utility as a Federal Data Processing Center.
What is Facility and Infrastructure Services?
Facility and Infrastructure Services: Provides and maintains the infrastructure and cabling services that support data, voice, and video and cellular connectivity across NIH.
When did the NIH become a federal data processing center?
May 1979 — An interagency agreement establishes the NIH Central Computer Utility as a Federal Data Processing Center.
How to contact NCI?
If you require assistance or encounter problems, please: 1 Put in a ticket at NCI at Your Service 2 Visit NCI at Your Service Knowledge Base (KB) to view our full list of services, How To guides, and policies. 3 Call us at 301-496-4357, 866-319-4357, or 301-496-8294 (TTY) Monday-Friday: 6:00 a.m.-6:00 p.m. ET and limited support Saturday-Sunday: 8:30 a.m.-5:00 p.m. ET and Monday-Friday: 6:00 p.m.-12:00 a.m. ET
What is remote app?
Remote Apps is designed as a temporary access solution.
Can I watch NIH virtual town halls?
To watch any NIH Virtual Town Halls or NCI All Hands Meetings, please exit out of NCI Remote Apps from the government-furnished or personally owned device that you're currently using and then stream the webcast from the same device . Regardless of the device you are using, you will be able to access the webcast without NCI Remote Apps.
How to contact Lifecycle Workstation?
Windows users please visit a Lifecycle Workstation (LWS). As always you can submit a request via the web (http://itservicedesk.nih.gov) or over the phone 866-319-HELP (4357) if assistance is needed with this process.
How to contact the service desk on a Mac?
As always you can submit a request via the web ( http://itservicedesk.nih.gov) or over the phone 866-319-HELP (4357).
How to start ACU?
Start the ACU by clicking on the ACU desktop icon or selecting it from the Windows' Start Menu ( Start -> Programs -> Access Card Utility ), as shown in the illustration below:
How to submit changes to ACU webpage?
To submit changes to the ACU webpage, please create a ServiceNow request and assign it to the CIT_OITSM_IAMS_ALTCARD assignment group.
Is ACU available on staff?
ACU available on Staff Windows Desktops: YES (See instructions above ).
Who can access NIH IT resources?
An employee, contractor, or other authorized user may be authorized by NIH management to have remote access connectivity to NIH IT resources if there is a clear mission-related need. All such authorized remote access users must meet the following requirements:
Where to take NIH Information Security and Management refresher training?
All authorized users who have been provided remote access to the NIH network or NIH systems must take the annual NIH Information Security and Management Refresher Training at https://irtsectraining.nih.gov.
What are authorized users responsible for?
Authorized users are also responsible for: Ensuring that systems are secure and that anti-virus software is installed, running, and updated regularly on all end user remote access systems prior to using them. Ensuring that they use and store sensitive information on NIH servers when feasible.
Can sensitive information be stored on NIH servers?
Ensuring that they use and store sensitive information on NIH servers when feasible. If not possible, sensitive information should only be stored on GFE or CFE. It must never be stored on personally owned equipment.
