Remote-access Guide

ninja rmm end user remote access

by Claudine Hoeger Published 2 years ago Updated 2 years ago
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NinjaRMM’s remote-control solution allows you to take control of attended or unattended endpoint devices with a single click. It is available out-of-the-box with virtually no setup. Ninja RMM also provides your end-users with remote access to their on-premises networks and workstations from anywhere with robust security.

Full Answer

Does Ninja RMM support remote access?

Splashtop Remote Access Add-on for Ninja RMM Ninja RMM customers can add the Splashtop integrated add-on to their license. This will allow you to remotely access your managed computers with a simple click from within the NinjaRMM console. Perform fast and secure remote support with all the features you need.

How does Ninja work with remote workers?

Remote workers often need access to on-premises or shared devices to access critical business applications or files. Ninja allows IT admins to give end-users secure remote access to any Ninja-managed device without the need for additional software. End-users log in via the self-service IT portal without any access to other Ninja functionality.

Can I use Splashtop with NinjaRMM Remote Desktop?

If you buy the version of NinjaRMM that includes Splashtop, you will be able to seamlessly initiate a remote desktop connection directly from the NinjaRMM management console. Note: If you have been a user of the retail Splashtop product, the flow with NinjaRMM is different. You no longer use the Splashtop Business app to connect.

How do I setup remote access for my end-users?

By leveraging the existing Ninja RMM / Splashtop agent application, you can easily setup remote access for your end-users. Purchase or start a free trial of Splashtop Business Access then follow these quick steps to set your end-users up with remote access to their own machines.

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How do you use a ninja remote?

0:003:28Ninja Remote - A Weaponized Remote - YouTubeYouTubeStart of suggested clipEnd of suggested clipI got my TV on so to program this remote to a TV all you have to do is point it at it hold the powerMoreI got my TV on so to program this remote to a TV all you have to do is point it at it hold the power button down until the TV shuts off and then immediately release. The power button on the remote.

How do you use Splashtop on Ninja?

0:135:40How-To Series - Remote Control with NinjaRMM - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow to access the TeamViewer integration setup we need to go ahead on the left and clickMoreNow to access the TeamViewer integration setup we need to go ahead on the left and click configuration. Then integrations then TeamViewer so we click setup.

What is Splashtop for RMM?

Splashtop provides secure remote access tools for business professionals and large teams. Users can remote into their Windows, Mac or Linux computers from their home computer and even iOS and Android devices.

What does NinjaRMM agent do?

NinjaRMM provides a web portal where all computers including servers installed with the NinjaRMM agent can be managed. From this web portal the administrator can track the health of all computers in the organization. Policies can be created to deploy operating system updates and Vipre antivirus installation.

How do I install Ninjarmm agent?

Installing an Application in NinjaRMMSTEP ONE: GO TO NINJARMM POLICIES. ... STEP TWO: WITHIN THE POLICY SETTINGS, GO TO CONDITIONS. ... STEP THREE: CLICK ON SELECT A CONDITION.STEP FOUR: A DROP DOWN MENU WILL APPEAR.STEP FIVE: SELECT SOFTWARE. ... STEP SIX: CLICK ADD AN ACTION. ... STEP SEVEN: SELECT INSTALL APPLICATION.

How do you install Ninjarmm Splashtop?

The steps are as follows: Create a deployment package via Splashtop web console. Enter the 12-digit deployment code from Step 1 into the Splashtop streamer agent, on the computers your end users want to access. Configure which end users can access which computers by setting the access permissions.

How do you use Splashtop?

How to Set Up Remote DesktopStep 1 – Create Your Splashtop Account. ... Step 2 – Download the Splashtop Business App on the Devices You Want to Remote From. ... Step 3 – Install the Splashtop Streamer on the Computers You Want to Remotely Access & Control. ... Step 4 – Launch a Remote Connection from the Splashtop Business App.

How do you use Splashtop in datto RMM?

Log in to the Agent Browser.Search for the device. Refer to Search.Connect to device so the device shows in the connected devices area. Refer to Connect to a device.Once connected, locate the Splashtop icon and click Connect. Refer to Remote takeover tools.

Does atera have a desktop app?

Do more with Atera + Wavebox. Wavebox is the best desktop client for Atera. Our Chromium browser is packed with time-saving productivity features that will help you work quickly across all your favorite webapps and achieve more in your day.

What is the difference between RMM and MDM?

The difference between these software solutions is that while MDM focuses on managing mobile devices, RMM solutions are a lot more comprehensive. In fact, many all-in-one RMM solutions include MDM functionalities so MSPs can provide the best unified offering to their customers.

What is RMM endpoint?

Remote monitoring and management (RMM) is a process designed to help managed IT service providers (MSPs) remotely and proactively monitor client endpoints, networks, and computers. RMM can also be referred to by other names like remote IT management or network management.

Is NinjaRMM good?

NinjaRMM is the best RMM platform I have used and I have used multiple. NinjaRMM helps MSPs (Managed Service Providers) to easily and efficiently manage their clients systems within a single pane of glass.

How do you use Splashtop?

How to Set Up Remote DesktopStep 1 – Create Your Splashtop Account. ... Step 2 – Download the Splashtop Business App on the Devices You Want to Remote From. ... Step 3 – Install the Splashtop Streamer on the Computers You Want to Remotely Access & Control. ... Step 4 – Launch a Remote Connection from the Splashtop Business App.

How do I enable Splashtop Streamer?

0:063:38Splashtop Streamers Setup and Install - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst is we need to create a deployment package. And then we need to install the deployment streamerMoreFirst is we need to create a deployment package. And then we need to install the deployment streamer and enter the deployment code.

How do I know if Splashtop Streamer is running?

To check whether the Streamer is running, you can find the icon in the following locations on Windows and Mac. If the icon is not there, the Streamer is not running. Windows: There will be a Streamer icon in the bottom right hand tray area, on the WIndows taskbar.

How do I log into Splashtop Streamer?

To find the Deployment Streamer, log into https://my.splashtop.com/ with any Splashtop Business account. The Splashtop Account Streamer can be used by Splashtop Business Access, Splashtop Personal, and Splashtop Classroom users. To connect it to a Splashtop Account, enter a Splashtop Account email and password.

What is RMM?

RMM is short for "remote monitoring and management." As the name implies, RMM software is used to do two things: a) gather information from remote...

Why do you need an RMM?

Under the right conditions and management, RMM software can help IT providers completely transform their operations, making them more efficient, mo...

What is management and monitoring?

Within the context of an RMM, management refers to managing any device, on any network, from any location NinjaRMM lets you manage any device on a...

What is remote monitoring services?

Remote monitoring services provide the tools to monitor your IT infrastructure from anywhere. NinjaRMM provides this capability from a single-pane-...

What is remote management tools?

Remote management tools allow you to remotely manage a device or a network from a remote location. NinjaRMM lets you manage any device on any netwo...

What is meant by remote maintenance?

Remote maintenance with RMM software allows technicians to deploy software, manage updates, run scripts, and remotely connect to machines to troubl...

Do RMM tools pose a security risk?

No. Security risks can be created by how RMM tools are used (or misused).

How does ninja drive endpoint protection work?

Drive endpoint protection with Ninja by deploying, managing, and automating your managed antivirus solution with powerful AV integrations. Manage drive encryption, store and automatically inject credentials, and keep rogue devices off your network with Ninja’s built-in security solutions.

Why NinjaRMM?

With one of the quickest implementation periods, #1-rated ease-of-use, and low management overhead, our RMM software will make your technicians more efficient so you can focus on value-added tasks.

What scripting language does Ninja use?

Save time and boost productivity by automating repeatable tasks and basic remediations with powerful scripting and automation capabilities. Deploy automations on demand, on schedule, or in response to alerts using one of five common scripting language Ninja supports (Powershell, Batch, Javascript, ShellScript, and VBScript).

What is the best RMM software?

At NinjaOne, we put our partners first – that’s why our partners rated NinjaRMM the best RMM software on the G2 Grid for remote monitoring and management software. Not only that, we’ve been ranked #1 in customer support year over year, with an average customer satisfaction score of 98 / 100.

What is ninjarmm monitoring?

Remote monitoring services provide the tools to monitor your IT infrastructure from anywhere. NinjaRMM provides this capability from a single-pane-of-glass and allows you to create custom alerts based on system performance. The NinjaRMM platform monitors:

What is ninja one?

NinjaOne simplifies IT operations, enabling MSPs to manage endpoints efficiently, leverage automation, and scale profitably.

Why is RMM software important?

Proactive rather than reactive support: RMM software allows service providers to escape the disruptive cycle of constantly putting out fires, and instead helps them get ahead of potential issues and avoid downtime and disruption altogether (find out how the right RMM can help you transition from providing break/fix support to generating recurring revenue with managed services).

What is ninja rmm?

When you connect to NinjaRMM Remote Desktop On Windows 10, you see that it allows you to access both Windows and Mac endpoints from a single pane of glass. The good news is that you will not need to learn new tools or remember additional logins to manage all your endpoints. Using this remote control lets you take control of attended or unattended endpoints with a single click and is available out of the box with virtually no setup. Feel free to use Splashtop, TeamViewer, or RDP, because Ninja RMM guarantees a fast, secure, and stable connection to help you complete your tasks faster.

What Is The RMM Software?

R emote M onitoring and M anagement is used for gathering information from remote endpoints and networks to assess their health and to perform various remote IT management tasks on them without disruption. As a managed service provider, you can use this software as a good solution. No more important where is your location, these professionals provide IT support you. They need a fast, reliable way of doing that without having to be physically present in client offices providing on-site support.

What is a ninjaRMM subscription?

Your NinjaRMM subscription lets you and your fellow technicians remotely access all of the computers you manage.

How many digits are in splashtop deployment code?

Enter the 12-digit deployment code from Step 1 into the Splashtop streamer agent, on the computers your end users want to access.

Can you use splashtop with ninjarmm?

If you buy the version of NinjaRMM that includes Splashtop, you will be able to seamlessly initiate a remote desktop connection directly from the NinjaRMM management console. Note: If you have been a user of the retail Splashtop product, the flow with NinjaRMM is different. You no longer use the Splashtop Business app to connect.

Can you remotely access your splashtop?

Have your end users install the Splashtop Business app (left side of that page). When they log into the app with their Splashtop credentials, they will see and be able to remotely access the computers you've assigned.

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