Remote-access Guide

novell groupwise remote access

by Stephania Schneider III Published 2 years ago Updated 1 year ago
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Full Answer

What is GroupWise remote and how does it work?

GroupWise Remote allows users to access their master GroupWise mailboxes from a remote location. GroupWise Remote is ideal for users who travel or work from their homes. Remote users can exchange mail messages, appointments, notes, and phone messages with those on the master GroupWise system and other GroupWise Remote users.

How do I use the basic interface in GroupWise WebAccess?

On the GroupWise WebAccess login page, enter your user name and password. (Conditional) If you’re using a small mobile device such as a mobile phone, click Options, then select Use the basic interface. The basic interface has limited functionality and graphics. It is designed to perform the most basic tasks in GroupWise WebAccess.

How do I Find my GroupWise administrator?

If you need to find your GroupWise administrator, ask the person who gave you your GroupWise user name and password. On the GroupWise WebAccess login page, enter your user name and password. (Conditional) If you’re using a small mobile device such as a mobile phone, click Options, then select Use the basic interface.

How do I create a new class of service in GroupWise?

In the GroupWise Admin console, connect to the domain of the GWIA. Browse to and click the GWIA. Click the Access Control tab, then click Settings. Click New to display the Create New Class of Service dialog box. Type a name for the class, then click OK to display the Edit Class of Service dialog box.

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Can you access GroupWise from home?

In order to be able to access your Groupwise account from home, you must have already set up a password on Groupwise. Most people already have a password set up on Groupwise, but some may not. To set up a password, go into Groupwise and then click on TOOL, OPTIONS, SECURITY, PASSWORD.

How to LOGIN to GroupWise from home?

Using the Login Screen Startup Switch In the Target box, after the GroupWise executable, type a space, type /@u-?, then click OK. Start GroupWise. Type your user ID in the User ID box. Click the Password box, type your password, then click OK.

How do I change the date format in GroupWise?

Setting the General GroupWise FormatClick Tools > Options, then double-click Calendar.Click the Date/Time tab.Under General GroupWise format, view the Time format, specify whether the Date format should show the long date or short date, then click OK.

How do I access my GroupWise email?

The setup is a free and easy process.Tap "Settings" from the Home screen, then "Mail, Contacts, Calendars" and "Add Account" to configure the GroupWise account.Tap "Other" and then "Add Mail Account."Type your name, enterprise email address, enterprise email password and a description in the "New Account" window.More items...

How do I set up GroupWise email on Android?

ResolutionEnable IMAP on Postoffice or Gwia.On Device, Press Home, Then open Email Application.On the Account Page, select Next get started with setup.Enter Email address & password, Then select Next.Select IMAP from type of Account.More items...•

How do I change Windows date format to mm dd yyyy?

Change Date Format in Windows 10Click on the Start button > Settings icon.On the Settings screen, click on Time & Language.On the next screen, click on Date & Time in the left pane. ... On the next screen, scroll down and click on Change data formats Link.More items...

Introduction

This AppNote provides a concise guide for getting the most out of your GroupWise Remote client. The GroupWise Remote client (referred to as simply "Remote" in this AppNote) is a powerful weapon in today's road warrior toolkit.

Rules: Let Your Computer Work for You

Beyond configuration of features specific to Remote, Rules serve as one of the most powerful features of GroupWise. Rules are not specific to Remote, but they are one of the most powerful features found in GroupWise. They are the key to having your computer do work for you. Think of Rules as your personal GroupWise assistant.

GroupWise Remote Tips and Tricks

Beyond making use of rules, other tips and tricks can also make GroupWise work better for you. This section of the AppNote provides a list of items that should help you get the most out of GroupWise Remote.

Asynch Gateway Configuration Overview

Some configuration tips and tricks are specific to the GroupWise back-end system. Especially important is the proper setup and configuration of the async gateway. Whereas detailed configuration of the asych gateway is beyond the scope of this AppNote, the following configuration details are worth a brief overview.

Summary

The GroupWise Remote client is a powerful tool for remote computing. Remote gives you access to your e-mail, schedules, phones messages and any other information you keep track of with GroupWise.

Appendix A: GroupWise Remote Troubleshooting Tips

Here are some of the most common GroupWise Remote problems, along with potential solutions. Information on troubleshooting network connections is not included in this AppNote.

Appendix B: GroupWise Remote 4.1a Client Patches

This appendix lists the current patches for the Windows version of the GroupWise Remote client. As of this writing, two patches exist for GroupWise Remote 4.1a Windows Client: GWUSR1.EXE and GWUSR2.EXE. These patches are available from Novell over the Internet via FTP or Gopher from the following locations:

How to use Groupwise in remote mode?

When you run GroupWise in Remote mode, you can connect to your Online GroupWise system through a modem connection, a network (direct) connection, or a TCP/IP connection. When you use Hit the Road to set up your Remote Mailbox, GroupWise creates the appropriate connections based on how you are currently running GroupWise. You can create new connections, as well as change or delete existing ones.

How to retrieve a groupwise address book?

To retrieve rules, click Rules. To retrieve addresses from the GroupWise Address Book, click GroupWise Address Book, click Filter, specify the addresses to retrieve, then click OK.

How to use remote mode?

To use Remote mode, you must have a password set in Online mode. When you run in Remote Mode, you must use the same password as your Online Mailbox. For more information, see Section 1.3, Assigning a Password to Your Mailbox.

What happens when you try to send a message in remote mode?

If you try to send or retrieve messages in Remote mode when you do not have a connection to GroupWise, a dialog box opens so you that can select whether to connect now or later. You can also configure your connection before you connect.

How to setup a remote mailbox on another computer?

Have a diskette ready. When your setup diskette is created, insert it into the computer where you want to set up your Remote Mailbox (such as your home computer), then run setup.exe from the diskette.

What is remote mode in Groupwise?

Similar to Caching mode, a copy of your network mailbox (or the portion you specify), is stored on your local drive . You can retrieve and send messages on a periodic basis with the type of connection you specify (modem, network, or TCP/IP). If you do not want a complete copy of your network mailbox, you can restrict what is retrieved, such as only new messages or only message subject lines.

Can you switch between connection types?

You can switch among connection types if there are no pending requests on the connection you are switching from. For example, if you’re retrieving and sending items with a network connection and you disconnect before the transmission is complete, you should not switch to a modem connection to process the requests. Complete the original requests with the original connection.

How to design Groupwise?

First, lay out the design of your GroupWise remote solution. Spend some time on it by giving yourself a few days to think it over and sleep on it. Then review it with others. It's important you have a solid design before going to the next phase. You won't want to change your design mid-way through which may require your network infrastructure team to re-do firewall configurations or open different ports, etc. Consider the following points when designing and documenting your solution:

What is the fastest remote solution for a Post Office?

It is important to understand that from a GroupWise perspective, the most reliable, secure and the fastest remote solution is to ensure that the user's GroupWise client is talking directly to their "owning" Post Office Agent (POA). (By "remote" I mean the GroupWise client running in Cache or Remote modes.)

What is NAT in DMZ?

Network infrastructure setup consists of opening various ports from the Internet, using Network Address Translation (NAT) to get the data into your DMZ server, and opening port 524 into your backbone GroupWise servers.

Does Groupwise redirect to the post office?

When a GroupWise POA receives a client connection either in Client/Server (C/S), Remote or Cache modes it may redirect the user to their owning post office if necessary. There are cases when the POA must redirect the user to the Proxy Server address of their post office rather than the traditional TCP/IP address. Below is how the POA accomplishes the redirect.

What to do if you can't connect to Groupwise?

If you cannot connect to GroupWise, use your device’s Data Mode/Browser mode to see if you can connect to other locations.

How to close the basic interface?

To close the basic interface, close all Web browsers and launch WebAccess again , making sure to deselect Use the basic interface.

How to insert a name in address book?

To insert a name from the Address Book, see Using the Address Book. Select Start Date, type the date in the format shown, then press the left soft key or select Accept. Select Due Date, type the date in the format shown, then press the left soft key or select Accept.

How does Groupwise GWIA work?

You can use the GroupWise GWIA’s Access Control feature to configure a user’s ability to send and receive SMTP/MIME messages to and from Internet recipients and to access his or her mailbox from POP3 or IMAP4 email clients. In addition to enabling or disabling a user’s access to features, you can configure specific settings for the features. For example, for outgoing SMTP/MIME messages, you can limit the size of the messages or the sites to which they can be sent. By default, there are no limitations.

How to block a host in GWIA?

You do this on the GWIA object’s Access Control Settings tab by editing the desired class of service to add the hosts to the Prevent Messages From exception list on the SMTP Incoming tab. For example, if you wanted to block all messages from badhost.com, you could edit the default class of service to add badhost.com to the list of prevented hosts.

What information does GWIA provide?

The GWIA can supply accounting information for all messages, including information such as the message’s source, priority, size, and destination.

What is Access Control Database?

The Access Control database stores the information for the various classes of service you have created. If any problems occur with a class of service, you can validate the database to check for errors with the records and indexes contained in the database. If errors are found, you can recover the database.

Where is the gwauth.cfg file located?

Include the remote SMTP host’s domain name an authentication credentials in the gwauth.cfg file, located in the domainwpgategwia folder. The format is:

Where is the Access database located?

The Access database, gwac.db, is located in the domainwpgategwia folder.

Where is access control implemented?

Access Control can be implemented at a user, group, post office, or domain level.

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