Remote-access Guide

nwas grs remote access

by Aglae Gaylord Published 2 years ago Updated 1 year ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

What is rescue or Citrix Access Gateway?

A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). CAG is designed for users that do not have VA Government Furnished Equipment (GFE).

What is your experience with NWAS like?

This is my first conference with NWAS which was a very good experience. Look forward to attending conferences with you all once a year! Awesome presentations on obesity and Tap Blocks/Exparel. Lots of great info and learned a lot that I can bring to my practice. I love this seminar. Everything was organized.

How do I request remote access to CAG or rescue?

Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

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How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

How to enable TLS 1.1?

To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

How to access my data remotely?

There’s two main methods to remotely access your data remotely if you’re not using a cloud based storage provider (Microsoft, Google, Dropbox etc). Put yourself in the network. Make the device available over the internet.

What is dynamic DNS?

Look at using dynamic DNS. Most routers/gateways support some form of dynamic DNS, enabling your hardware to advise a 3 rd party service (like DYN DNS) about a change in IP. In turn, that 3 rd party updates your special record (e.g. mydomain.dyndns.org) and enables you to keep connecting to your home network.

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