What remote access options does Vava support?
VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.
How do I request remote access to the self-service portal?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.
How do I request remote access to CAG or rescue?
Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
Public consultation
Horizon Power has completed the public consultation process as required under the Pilbara Networks Access Code 2021. Please see below some of the documents published during the public consultation process. Please contact us to obtain copies of draft versions of the above documents.
Ringfencing Rules
Please see below Horizon Power's ringfencing rules approved by the ERA.
Metering Code and Customer Transfer Code
Visit here for information and documents relating to Metering Services (including a copy of Metering Service Level Agreement and the Communication Rules).
How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
What devices interfere with WiFi?
Make sure there are no obstructions around the router, and it’s not near items that may interfere with the WiFi signal, including walls, furniture, metal surfaces, Bluetooth devices, other electronic equipment (e.g., TVs and computers), appliances (e.g., refrigerators and microwaves).
What is a rescue GFE?
RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
How to enable TLS 1.1?
To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).
How to stay productive while teleworking?
Take regular breaks throughout the day. Teleworking can tempt you to work through breaks and lunch, but this isn’t a good practice long term. Your mind and your body need to take breaks to stay productive
Is PIV card reader site specific?
Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.
