Remote-access Guide

ny ag remote access

by Prof. Natalia Lemke Published 2 years ago Updated 2 years ago
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Remote access is a way to access New York State IT systems from home or other off-site locations. A description of the remote access solutions is available at https://its.ny.gov/working-remotely.

What is the purpose of the remote access standard?

The purpose of this standard is to establish authorized methods for remotely accessing State resources and services securely.

How do I access my agency's network and necessary applications remotely?

To access your agency's network and necessary applications remotely you will need to request and activate an RSA SecurID token. An activated RSA SecurID authentication token will enable you to access programs such as the Outlook Web Application (OWA), Office 365 (O365) products including SharePoint, and Virtual Desktop Infrastructure (VDI).

How do I sign in to access my NYS applications?

Sign in with your my.ny.gov username and password and select the application you need to access. "I need access to my full desktop I use in the office, including my agency-specific applications." What equipment do I have or need?

Can I access my NYS mapped V drive from another computer?

This would create a security risk to NYS systems and data. Instead, you may access your V drive or other mapped NYS drives within your remote connection to your work computer from an SSL VPN connection, from within a VDI session, or from a NYS issued laptop computer using VPN. OWA will not grant access to the V drive or other NYS mapped drives.

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What is ITS working remotely?

To work remotely is to access your agency's network while you are away from your primary workstation. This site contains resources and common troubleshooting tips to support individuals who may be working remotely.

What is RSA token?

An activated RSA SecurID authentication token will enable you to access programs such as the Outlook Web Application (OWA), Office 365 (O365) products including SharePoint, and Virtual Desktop Infrastructure (VDI).

What is RSA SecurID?

RSA SecurID is a multi-factor authentication technology that is used to protect network services. The RSA SecurID authentication mechanism consists of an assigned hardware or software "token" that generates a dynamic authentication number code at fixed intervals. Users provide the unique number code when logging into a protected service from any network outside the State network.

How to change my NY token?

Log in to https://mytoken.ny.gov/ and request a new Token. You must mention that you are replacing your existing Token. You are only allowed one Token at any given time.

Can you work remotely with an agency?

Your Agency may or may not provide you with any additional hardware for the sole purpose of working remotely. Subject to your agency's discretion, employees who have been approved to work remotely may be permitted to use their personal devices, such as a personal desktop computer, laptop, tablet, and/or smartphone.

What is VPN remote desktop access?

SSL VPN remote desktop access, which is available through the use of Non-State owned equipment, allows the user to access their assigned workstation remotely as if they were sitting at their desk.

What is Outlook Web Access?

Outlook Web Access (OWA) is a web based tool to access your email from any PC.

When accessing email through the Internet, do you need to log in?

When accessing email through the Internet, you will need to log in.

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