Remote-access Guide

nyp remote access

by Lourdes Hoppe Published 3 years ago Updated 2 years ago
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What is ITS working remotely?

To work remotely is to access your agency's network while you are away from your primary workstation. This site contains resources and common troubleshooting tips to support individuals who may be working remotely.

How to change my NY token?

Log in to https://mytoken.ny.gov/ and request a new Token. You must mention that you are replacing your existing Token. You are only allowed one Token at any given time.

What is RSA token?

An activated RSA SecurID authentication token will enable you to access programs such as the Outlook Web Application (OWA), Office 365 (O365) products including SharePoint, and Virtual Desktop Infrastructure (VDI).

What is RSA SecurID?

RSA SecurID is a multi-factor authentication technology that is used to protect network services. The RSA SecurID authentication mechanism consists of an assigned hardware or software "token" that generates a dynamic authentication number code at fixed intervals. Users provide the unique number code when logging into a protected service from any network outside the State network.

What to do if you enter too many passcodes?

After entering too many incorrect passcodes, you may be required to enter a next Token code. If using a Soft Token, wait and then enter the next available passcode shown. If using a Hard Token, wait and then enter the next available Token code shown (random 6 digits). Do NOT enter PIN + Token code.

Can you work remotely with an agency?

Your Agency may or may not provide you with any additional hardware for the sole purpose of working remotely. Subject to your agency's discretion, employees who have been approved to work remotely may be permitted to use their personal devices, such as a personal desktop computer, laptop, tablet, and/or smartphone.

Can I use a VPN to connect to my work computer?

Yes. The connections are encrypted which prevents data from being intercepted. The use of SSL VPN, VDI, or OWA only grants your personal computer limited access to remote connect to your work computer, the VDI system, or Microsoft Office and does not allow your work computer to access your personal computer.

How to install Cisco AnyConnect on iPhone?

iOS: Visit the App Store, download and install the Cisco AnyConnect app. Enter vpn.cc.columbia.edu for the server name.

What is a VPN on CUIT?

VPN is also is used to connect to shared files on the University network from a remote location. If you are a CUIT customer that pays for access to the Columbia Central Server, you can use CUIT Citrix to access certain applications and resources on the server. Before utilizing either remote access service, review the Columbia University Remote ...

Can I use VPN to access off-campus Library resources?

No. The VPN service only provides access to on-campus resources. Off-campus Library resources can be requested via the Libraries website using your UNI and password.

Can I use VPN on campus?

You cannot use the VPN service if your computer is connected via a wired Ethernet connection on campus. However you can use VPN if you're connecting via WiFi, or if you're using off-campus broadband Internet.

Can I use Citrix to access my network files?

Yes, however CUIT strongly suggests that you use VPN to access your shared files. Citrix is not preferred because it is not designed or recommended for connecting to the University servers.

How does CUIT connect to Columbia?

CUIT provides two methods to connect to the Columbia network from a remote location: VPN and Citrix .

Why is Citrix not preferred?

Citrix is not preferred because it is not designed or recommended for connecting to the University servers. For downloading certain Windows applications (only available if your department is eligible for the program): Office 2010 Professional Edition. Access.

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