Access all of the files and resources on your ODU-managed computer using Microsoft's Remote Desktop Protocol (RDP) or VNC Viewer. (You must be connected to the campus VPN.) Submit a request for remote access to ITS Help Online. Include your supervisor's name in the description field. Your TSP will contact you to set up remote access.
Full Answer
What is the ODU telecommuting standard?
The intent of this standard is to augment the established Telecommuting Policy and minimize the potential exposure to information technology provide a clear understanding of technology requirements of remote access. Remote access includes VPN, SSH, and any other technology that may be used to access ODU's network remotely on or off campus.
Do I need a VPN account at ODU?
ODU provides VPN access for general use by faculty and staff. A VPN account is needed for: You should disconnect from the VPN once you no longer need special access to these services. There is no need to connect to the VPN for access to ODU online file services (OneDrive) or communication services (Zoom, Outlook).
What is the ODU VPN tunnel?
This tunnel encrypts data and authenticates user credentials, providing a secure connection through which users can interact with University IT systems as if they were on campus. ODU provides VPN access for general use by faculty and staff. A VPN account is needed for:
What is remote access to the its?
Remote access includes VPN, SSH, and any other technology that may be used to access ODU's network remotely on or off campus. ITS is the acronym for the official name of Information Technology Services.
Remote Access Policy
Inbound RDP and SSH access are restricted to all resources with the following exceptions:
Connecting Printers (MacOS)
Below is a guide for setting up connection to printers once connected through a VPN connection.
What is remote access ODU?
Remote Access is any access to ODU's network from a non-campus network through ITS managed devices as well as self-administered or personally owned devices.
Who is a user in Old Dominion University?
User includes anyone who accesses and uses the Old Dominion University information technology resources.
What is the purpose of the ODU compliance standard?
The purpose of this compliance standard is to define the tools and practices used for connecting to the University's information technology resources from any host remote to the University. The intent of this standard is to augment the established Telecommuting Policy and minimize the potential exposure to information technology provide a clear understanding of technology requirements of remote access. Remote access includes VPN, SSH, and any other technology that may be used to access ODU's network remotely on or off campus.
What is telecommuting in the workplace?
Telecommuting is working in a location other than the traditional office setting, which may include a telecommuter's home. Telecommuting utilizes communication technology (telephone, computer, fax machine, remote access to a data processing network, etc.) to transport information, but may be accomplished with as little as a telephone.
How long does it take for Old Dominion University to disconnect from VPN?
VPN users will be automatically disconnected from Old Dominion University network after one hundred twenty (120) minutes of inactivity.
How is secure remote access controlled?
Secure remote access must be strictly controlled. Access will be controlled via account ID and password. Users working with sensitive or confidential data must use an approved VPN. The University may provide state-owned equipment and materials or authorize the use of personal equipment.
Why are communications on the University's computer systems monitored and/or recorded?
Communications on the University's computer systems may be monitored and/or recorded to ensure the effective operation of these systems and for other legal purposes.
How much storage does Old Dominion University have?
Every Old Dominion University student has 5 GB of ODU network storage. When you are on campus and logged in to any ODU computer, your home directory (H: drive) and all of the files in it are available automatically.
Does ITS back up student H?
Important: The student H: drive is meant for short-term storage. ITS does not back up these drives, so make sure you copy your files somewhere else in order to back them up.
Does ODU have a H drive?
Both of these services have larger storage capacity than the H: drive . You can get to your files using a browser on any campus computer, or through dedicated apps on your personal computer or mobile device. These services are available for as long as you are a student at ODU.
Blackboard
Blackboard enhances the classroom experience by enabling collaboration, feedback, and access to documents, assignments and other materials.
Zoom
Need to host or attend a meeting from off-campus? Zoom is a cloud-based web conferencing service that allows users to meet and share content online. Start or join a meeting from anywhere with an internet connection.
Using Zoom in Blackboard
With Zoom's Blackboard integration, instructors can schedule, start and manage meetings directly from Blackboard. Students can join meetings and access cloud recordings from within the course as well.
Access Course Collaboration Tools
When faculty use ODU's Course Collaboration Tool to set up Zoom meetings, Microsoft Teams or shared Google Drives for their courses, students enrolled in those courses can access the collaboration tools from within the myODU portal or from within the course in Blackboard.
Monarch Virtual Environment
Access virtual workstations with the same configuration and standard software as the standard ITS computer labs at move.odu.edu.
Microsoft Office 365
Download Microsoft Office software, and get your school work done from anywhere.
Access your student email from a mobile device or online at monarchs.odu.edu.
Student Computing
Computing is at the core of the modern education and Old Dominion University offers students a vast array of powerful computing resources.
Faculty & Staff Computing
ITS provides services and support for the technology and academic computing resources at ODU.
Virtual Computer Portal
Description: VCPortal allows access to virtual Windows 10 lab machines over the network. These virtual machines can be accessed via web browser or by downloading and running an RDP file. Additional instructions on connecting to the virtual desktops can be found in the PDF attachment.
Multi-user Linux Servers
Description: Our department hosts two public Linux servers to assist students in completing their classwork, accessible over SSH.
Access to other resources over the VPN
Description: All other resources, such as remote connections to research workstations and servers, will require a connection to our VPN. Please note that the VPN is not required to connect to VCPortal or our public Linux servers.
Microsoft Teams
Description: Microsoft Teams is a communication platform that is available to all ODU students and faculty through the Office 365 Suite. Teams can be used both with the browser, desktop application and on mobile devices. Furthermore, you can contact root via instant message and voice chat.
Windows
For best results, use Firefox or Chrome (not IE or Edge) to download the VPN software for Windows.
Overview
Old Dominion University's Virtual Private Network (VPN) provides an encrypted tunnel between a PC or computing device and the VPN device here at the University. This tunnel encrypts data and authenticates user credentials, providing a secure connection through which users can interact with University IT systems as if they were on campus.
Where To Get It
Click on the buttons above to download GlobalProtect for your operating system (on personal, non-managed devices). Click the GUIDE buttons to learn more about installing and using GlobalProtect.
Minimum Requirements
Operating System updates should be enabled and not missing critical system updates
FAQs
Do I need to load GlobalProtect on my ODU managed desktop? No - You only need a VPN to log in to certain ODU network services from outside the ODU network. Use GlobalProtect and the ODU VPN on ODU laptops or personal devices to log in from home, while traveling, on a wireless network (including MonarchODU) or off campus.
