How to Fix HP OfficeJet pro 8500 printer touchscreen does not respond?
HP Officejet Pro 8500 Printers - The Touchscreen Does Not Respond 1 Turn the printer off and then on again 2 Connect the printer directly to a wall outlet 3 Reset the printer 4 Get product updates from the printer control panel 5 Update the firmware 6 Service the printer
Why is my HP OfficeJet/Officejet Pro not connecting to the Internet?
Make sure the wireless version of the HP Officejet/ Officejet Pro device is set as the default printer driver (Windows only) (page 9) 6. Make sure the HP Network Devices Support service is running (Windows only) (page 9)
How do I connect my HP OfficeJet/Officejet Pro over a network?
HP Officejet/Officejet Pro device over a network, try the following suggestions in the order listed: 1. Make sure the wireless (802.11) light is turned on If the blue light near the HP device’s control panel is not lit, wireless capabilities might not have been turned on. To turn on wireless, press the wireless button
When can I Change my HP OfficeJet/Officejet Pro to a wireless connection?
If you have installed the software and connected your HP Officejet/Officejet Pro device using a USB or Ethernet cable, you can change to a wireless connection any time you want. Change from a USB connection
Why is my HP printer connected but not printing?
If you still can't print, check the drivers are up-to-date. Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available.
Why is my Officejet printer not printing?
Make sure the correct ink or toner cartridges are installed and the printer has sufficient ink or toner for your print job. Make sure no error messages or blinking lights display on the printer control panel. Resolve any errors before you use the printer. Restart the printer to clear any error states.
How do I fix my HP printer not opening?
0:092:13Fix Your HP Printer When It Does Not Turn On - YouTubeYouTubeStart of suggested clipEnd of suggested clipAlso disconnect the power cord from the block. Wait 30 seconds and then reconnect the power cord toMoreAlso disconnect the power cord from the block. Wait 30 seconds and then reconnect the power cord to the block reconnect the other end of the power cord to the rear of the printer.
Why is my printer not opening?
Unplug the power cable from the socket, then remove and reseat the power cable from the printer's power cable port. Plug the printer back in at the mains and ensure the socket is switched on. Hold down the power button firmly for five seconds. For laser and dot matrix printers, press the power switch to turn it on.
Why is printer connected but not printing?
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn't work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Why is my wireless printer connected but not printing?
First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. On many printers pressing the Wireless button allows direct access to printing this report.
Is there a reset button on a HP printer?
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
How do I get my HP printer back online?
Verify that your printer is not in Use Printer Offline mode. Select Start > Settings > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.
Why won't my laptop connect to my printer?
Move your cursor to the top-right corner of your screen, click "Settings," and then enter "Windows Update" in the Search box. Click "Check for Updates," accept all updates, and then reboot your computer again. When the laptop has fully rebooted, connect your printer's USB cable and see if you can print.
What to do if printer is not responding?
How do I fix my printer, not responding? (Windows)Make your printer the default option. Click on the Start button and then go to Settings > Devices > Printers & scanners. ... Clear Print queue. ... Restart Print Spooler Service. ... Re-Add your printer to your PC. ... Restart your Windows PC.
How do you get a printer back online?
0:000:43How to Get Your Printer Online - YouTubeYouTubeStart of suggested clipEnd of suggested clipOn your printer. And click on the see what's printing option as a result the printer status windowMoreOn your printer. And click on the see what's printing option as a result the printer status window will open up over here move to the printer tab.
How do I reset my HP printer?
With your printer on, press and hold the Wi-Fi button and the cancel button simultaneously. This will put your HP printer into setup mode. Download the HP Smart app onto your Android device or iPhone to complete the password change procedure. Within the HP Smart app, choose “Printer Setup. ”
Why is my printer printing blank pages when it has ink?
Several factors may cause the product to print blank pages, such as print settings, low ink, or the product itself. Check the following: Make sure the product is placed on a flat, stable surface that extends beyond the base in all directions. The product won't operate properly if it's tilted or at an angle.
Why is my HP printer printing blank pages when it has ink?
There are numerous possible causes for a printer that's randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.
Why is my HP Deskjet printer printing blank pages?
Check the ink levels on your printer. Low or empty cartridges can also cause the printer to print blank pages. So, check the ink/toner levels on your printer and replace cartridges if necessary.
How to make sure my printer is connected to a power source?
Follow these steps to make sure that the printer is properly connected to a suitable power source. Unplug the power cord from any power strips or surge protectors. Plug the power cord directly into a grounded electrical outlet. Try again to use the touchscreen menu.
How to remove USB printer from printer?
Right-click the USB printer device that matches your printer model, and then select Remove Device.
How to update printer firmware?
When the serial number displays, select the checkbox next to it, and then click Update. If you are prompted to select the printer model to update the firmware, select your printer model, and then click Send Firmware. When the update completes, click OK.
How to change the firmware on my printer?
If you need to change the version of Windows, click Change, select your version, and then click Change. Click Firmware, and then click Download . If a Firmware section is not listed, an update is not currently available for your printer. Save the file to your computer.
What type of network does an HP printer need?
The HP printer must connect to a wired (Ethernet) or wireless network with an active Internet connection to receive updates. The printer must also be connected to a computer.
Does the touchscreen respond to a printer?
The touchscreen does not respond when you try to use the printer.
Can you check firmware updates on a printer?
You can also check for and install firmware updates from the printer Embedded Web Server (EWS).