Remote-access Guide

ohsu va remote access

by Rod Farrell Published 2 years ago Updated 2 years ago
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What is Vava remote access information?

VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

What can I do remotely at OHSU?

OHSU has numerous tools that can be accessed remotely. Some do not require purchase or installation but some do. Accessing some systems outside of OHSU's secure network will require registering your devices with Duo Mobile . Log telework days.

How do I request remote access to the self-service portal?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

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How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

How do I open epic in Citrix Receiver?

You should see Citrix receiver and Citrix connection manager. Choose the Citrix connection manager and click the box at the bottom that says “always use this app to open . ica files” 10. This should open Epic whether you use Window Edge or Chrome now.

How do I access the epic on my laptop?

Epic accessClick on Windows Start Menu Programs, All Programs, Workspace Favorites Folders, then select EPIC -or-Use My Citrix / Workspace Apps: link on the Partners Applications menu, launch Epic Hyperspace.

Why is Citrix not downloading?

Turn off firewalls, antivirus software, and third-party security software. ​Make sure user has administrative privileges for account being used to download software. Try downloading over a wired, not wireless, connection.

What is epic Citrix?

Epic has standardized on Citrix Virtual Apps and Citrix networking technology to support its hosting capabilities. Epic provides the 'Epic Cloud Considerations' document, which lists Citrix Cloud as a supported method for cloud-based deployments.

How do I log into my epic from home?

After opening your browser, go to the command line and enter: https://apps.providence.org The following page will appear. Enter your Providence user name and password. Use your Epic login and password.

Can I use epic from home?

This section indicates that individuals can access YNHH owned or managed applications or systems from a personal computer if YNHH allows it. Epic is allowed under YNHH policy when accessed via Citrix from a personal computer.

Does Epic allow remote work?

Judith Faulkner, CEO of healthcare IT giant Epic Systems. Bowing to public pressure, health tech company Epic Systems has now notified its employees that they can work from home until the end of the year.

What is Epic Hyperspace?

The Epic Hyperspace App is a collection of log parsing rules, AI Engine rules, reports and dashboards designed to provide visibility into potential unusual activity within and related to Epic Electronic Healthcare Records systems.

How do I connect to Citrix?

How users connect with the Citrix Secure Access agent.Full VPN setup on a Citrix Gateway appliance.Select the user access method.Deploy Citrix Secure Access agent for user access.Select the Citrix Secure Access agent for users. ... Integrate the Citrix Secure Access agent with Citrix Workspace app.More items...•

Why is Citrix not connecting?

Ensure that the latest version of Workspace is installed. Ensure that the Secure Ticket Authority (STA) on the Storefront and Citrix Gateway match and also ensure that the sequence of STA matches. Ensure that there is no certificate trust issues. Ensure that the certificate chain is complete.

Why won't Citrix work on my computer?

If you have an outdated version of Citrix Workspace or Citrix Receiver, you may encounter this issue of the app not failing to launch a desktop or applications. It is always good practice to update to the latest supported version of the app. When using Citrix Workspace, sometimes an upgrade itself does not work.

How do I access my Yale epic?

To access Epic: Open your web browser and navigate to MyApps, where you will be greeted with the login screen. Enter your YNHHS username and password and click “Log On”. If you do not have Citrix installed on your personally owned computer already, you will be prompted to install the Citrix client.

How do I install an epic on my computer?

How to download the Epic Games launcherVisit the Epic Games website.Click Download in the upper right corner.The installer file for the Launcher should start downloading automatically. If it doesn't, click the button that corresponds with your platform to manually begin the download.

How do I access epic on Mac?

0:002:22Epic Remote Access - Mac - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst go to the web page apps HSCs Virginia etu this is also the webpage you will return to in theMoreFirst go to the web page apps HSCs Virginia etu this is also the webpage you will return to in the future when accessing epic on that page type in your user ID. Your Health System password.

What is Citrix StoreFront?

Citrix StoreFront is an enterprise app store for users that aggregates and presents virtual app and desktop resources from on-premises and hybrid deployments—delivering a near-native user experience across Citrix Workspace app (formerly Citrix Receiver) on any platform.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

Equipment

Equipment needs vary according to the work being performed. Essential equipment typically includes internet service, a computer, phone and software that meet IT requirements.

Staying engaged

You can interact with the OHSU community and stay up to date on your workplace through Now.OHSU.edu

Digital tools

OHSU has numerous tools that can be accessed remotely. Some do not require purchase or installation but some do. Accessing some systems outside of OHSU's secure network will require registering your devices with Duo Mobile .

Updated Single Sign-On (SSO) Logon Option (PIV Card)

VA has chosen to use VA's internal SSO solution (SSOi) to improve the TMS 2.0 login experience. For those wishing to log on using SSOi, you will need to be logged on to the VA network so you can access this URL -

Take a Tour of TMS 2.0

Click on this link to the video tutorial, Navigating TMS 2.0, to take a quick tour.

Need TMS Assistance?

If you need assistance with the VA Talent Management System (TMS 2.0) contact the Enterprise Service Desk by going to the yourIT Services website or via phone at 1 (855) 673-4357. Minimum screen resolution for optimal use is 1024 x 768. Access information on the new Help Desk phone tree here

Welcome

Welcome to our online remote support and collaboration portal. The following options allow you to connect to a session.

Join with a code

No sessions are currently publicly listed or have invitation codes. You may have an invitation in your email that you can use to join your session.

A service orientation

Kathleen Carlson, Ph.D., M.S., associate professor of epidemiology, OHSU-PSU School of Public Health, and core investigator at the VA Portland Health Care System, Health Services Research & Development Center of Innovation, examines the spectrum of injury prevention and control in her research, from the epidemiology of intentional and unintentional injuries to the rehabilitation of military veterans with traumatic brain injury and other combat injuries..

Benefitting veterans and beyond

The U.S. Department of Veterans Affairs carefully stewards the VA research portfolio, noted David M.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

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