How do I access the OHSU website?
To access this site externally you must have an OHSU account and use either Citrix Remote Access or a VPN connection. For help with Citrix Remote Access or VPN, see this page or call the IT Service Desk at 503-494-2222 or 1-800-328-2422.
What tools can I use to access OHSU remotely?
OHSU has numerous tools that can be accessed remotely. Some do not require purchase or installation but some do. Accessing some systems outside of OHSU's secure network will require registering your devices with Duo Mobile . Log telework days. Earn rewards. Email and calendar.
How do I request remote access to the self-service portal?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.
What is OHSU's teleworking policy?
From OHSU's teleworking policy: OHSU recognizes teleworking as a work arrangement that may be used to enhance productivity, recruit and retain a diverse and talented workforce, reduce costs, and address traffic congestion, parking constrictions and broader environmental interests.
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Equipment
Equipment needs vary according to the work being performed. Essential equipment typically includes internet service, a computer, phone and software that meet IT requirements.
Staying engaged
You can interact with the OHSU community and stay up to date on your workplace through Now.OHSU.edu
Digital tools
OHSU has numerous tools that can be accessed remotely. Some do not require purchase or installation but some do. Accessing some systems outside of OHSU's secure network will require registering your devices with Duo Mobile .
Welcome
Welcome to our online remote support and collaboration portal. The following options allow you to connect to a session.
Join with a code
No sessions are currently publicly listed or have invitation codes. You may have an invitation in your email that you can use to join your session.
How to request remote access VA?
You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
What is a rescue GFE?
RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.
How to disable automatic server selection in VPN?
In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.
Is PIV card reader site specific?
Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.
Does RESCUE GFE support Windows 10?
This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.
