Remote-access Guide

orca remote access uw

by Deborah Kuhn Published 1 year ago Updated 1 year ago
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How do I get help with UW Medicine applications?

For login problems and account requests click here to go to UW Medicine Accounts and Passwords. For help with applications other than MINDscape: Please contact the ITS Help Desk (email mcsos@uw.edu or call 206-543-7012) Historical records formerly accessed in ORCA, MINDscape, and Soarian are available in the LK archive tool embedded in Epic.

What devices can I use to access UW administrative systems?

You should be able to access many UW administrative systems from your laptop or home computer. If you need to access systems that require two-factor authentication (2FA), be sure to enroll the device you’ll use in the UW’s 2FA to verify it’s you when you sign in.

How do I use Remote Desktop Access to access administrative systems?

If you have a managed workstation computer available at work, you can use Remote Desktop Access with an approved, secure VPN to connect to your work computer, and then you can access UW administrative systems in the usual way. Please see below for more information on Remote Desktop, including options for those who do not have a managed workstation.

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Where is the deactivation form for UW Medicine?

Click on the “UW Medicine Account Deactivation Request Form” link located in the “UW Medicine Account Forms:” section.

Where is the change request form for UW Medicine?

Click on the “UW Medicine Account Change Request Form” link located in the “UW Medicine Account Forms:” section.

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