Remote-access Guide

outline for building a remote access for an organization

by Astrid Rogahn Published 2 years ago Updated 1 year ago
image

Let’s look at the first steps of building an effective remote work policy or plan:

  • 1. Establish Clear Rules Though working from home can lead to increased productivity, the chances of employees slacking off at work are high. ...
  • 2. Elaborate on Employee Eligibility Not all employees are eligible to work from home. ...
  • 3. Provide Guidance to Employees Your remote work policy and plan should guide your team to work from home. ...
  • 4. Suggest the Right Tools

Full Answer

What is the key to building a successful remote organization?

Data. The Key to Building a Successful Remote Organization? Data. Think of it as a common language for distributed teams. Summary. Centralized offices have one big advantage — you can get everyone in a room until they solve a problem.

What are the rules of remote work?

The internet is the place where virtual work happens, and it is important that the employee is reachable and can access the tools needed to do the job. Honesty is one of the biggest rules of remote work. Managers expect employees to report time accurately and to complete work in the agreed upon times.

What should be included in a remote access policy?

Even if the employee provides their own equipment, laptop, or mobile device, the policy dictates and enforces the minimum-security requirements necessary. The policy can also provide determinations on who is allowed remote access, the level of access, and penalties for misuse.

What are the different procedures for remote working?

Despite the differences, there are standard procedures for working remotely. Rule number one is to have a stable and dependable internet connection. The internet is the place where virtual work happens, and it is important that the employee is reachable and can access the tools needed to do the job.

image

What should be included in a remote access policy?

What Should You Address in a Remote Access Policy?Standardized hardware and software, including firewalls and antivirus/antimalware programs.Data and network encryption standards.Information security and confidentiality.Email usage.Physical and virtual device security.Network connectivity, e.g., VPN access.More items...•

What do you need to consider when determining your remote access needs?

You should consider these security factors when making your decision:Prompt, automated security updates and patches.Multi-level authentication and authorization steps each time users log in on any device.End-to-end encryption of all connections.More items...

How do I setup a remote access server?

Remote Desktop to Your Server From a Local Windows ComputerClick the Start button.Click Run...Type “mstsc” and press the Enter key.Next to Computer: type in the IP address of your server.Click Connect.If all goes well, you will see the Windows login prompt.

How do companies do remote access?

You have two main options here – a VPN or the cloud. VPN – Virtual Private Network – You can restrict access so that employees must exclusively connect through a VPN, providing a direct, encrypted connection between their remote device and the main office server.

How do I create a secure remote access?

7 Best Practices For Securing Remote Access for EmployeesDevelop a Cybersecurity Policy For Remote Workers. ... Choose a Remote Access Software. ... Use Encryption. ... Implement a Password Management Software. ... Apply Two-factor Authentication. ... Employ the Principle of Least Privilege. ... Create Employee Cybersecurity Training.

Why is remote access important?

Remote access enables remote users to access files and other system resources on any devices or servers that are connected to the network at any time. This increases employee productivity and enables employees to better collaborate with colleagues around the world.

What is remote access management tools?

RSAT enables IT administrators to remotely manage roles and features in Windows Server from a computer that is running Windows 10 and Windows 7 Service Pack 1.

What is the difference between local server and remote server?

A local server is located in the same machine as the one who made the request. A remote server is another machine that can receive and respond to exterior requests. @JayJunior it's whenever you actually do that based on the project you are working on.

How can I remotely access another computer outside my network?

Use a VPN. If you connect to your local area network by using a virtual private network (VPN), you don't have to open your PC to the public internet. Instead, when you connect to the VPN, your RD client acts like it's part of the same network and be able to access your PC.

What is remote access examples?

Accessing, writing to and reading from, files that are not local to a computer can be considered remote access. For example, storing and access files in the cloud grants remote access to a network that stores those files. Examples of include services such as Dropbox, Microsoft One Drive, and Google Drive.

What is the greatest benefit of remote access to an organization?

Flexibility. By allowing your staff to perform tasks outside the office using remote access, you can facilitate more flexible work arrangements and help employees create a better work/life balance.

How do I set up a remote employee?

Best Practices for Onboarding Remote EmployeesStart early.Get employees online ASAP.Provide a digital employee handbook and company culture.Create a sense of belonging.Provide an individualized remote onboarding plan with video check-ins and goals.More items...

What are potential risks associated with remote access?

Five Remote Access Security Risks And How To Protect Against ThemWeak remote access policies. ... A deluge of new devices to protect. ... Lack of visibility into remote user activity. ... Users mixing home and business passwords. ... Opportunistic phishing attempts.

What do you feel is important when selecting remote connection software?

Usability. First and foremost, your future remote support tool should be easy to use and understand. Remember that the remote user is not as tech savvy as you are, and therefore simplicity (in a good sense) is key to delivering fast customer support. The remote connection speed also matters a lot.

Which is the secure standard function for remote access?

MFA is imperative to authenticate users for secure remote access. Many regulations and compliance standards require MFA for privileged remote access.

What does a strong remote work culture look like?

The surest sign of a strong remote work culture is a sense of belonging. Employees will feel a sense of connection to coworkers and the company mis...

How do you create a strong remote work culture?

To create a strong remote work culture, first model good behaviors as a manager. Regularly check in with your team, and encourage employees to bond...

Why is it important to cultivate a work culture in remote offices?

In traditional offices, there are more organic opportunities for coworkers to interact and bond. In-office colleagues can chat over coffee in the b...

Why do teams send home?

For many traditional organizations, sending teams home was a direct response to emergency “stay at home” orders — not an organizational design choice. When your entire head office decamps to “WFH,” the hardest part to manage is not the technology or connectivity, but the culture shock.

Why are central offices important?

Centralized offices have one big advantage — you can get everyone in a room until they solve a problem. But when you work virtually, you have to plan every part of the decision-making process — especially when it is asynchronous. Small things that we take for... The Covid-19 crisis forced many businesses to suddenly adapt to having an entirely ...

What is Zapier's decision log called?

Transparency is critical at both of these organizations. Major decisions at Zapier are documented in a decision log called Async, which is an internal tool that they built. The purpose of Async is to surface important conversations that might get lost in fast-paced Slack forums.

What does autonomy mean in leadership?

“Autonomy means getting to make your own decisions, and being trusted to make your own decisions, ” argues Elzinga.

What are the advantages of centralized offices?

Centralized offices have one big advantage : you can get everyone in a room until they solve a problem. But when you work virtually, you have to plan every part of the decision-making process, especially when it is asynchronous. Small things that we take for granted in physical meetings — such as body language, non-verbal agreement, ...

What does Foster say about data power users?

Foster says, “You don’t need everyone to be an expert, but the real benefit starts to happen when every team has a data power user in it, which can help the team respond to new questions and challenges faster. And that increases the decision-making velocity that’s happening inside the organization.”.

Is there such a thing as remote work?

The coronavirus crisis didn’t force the company to manage a complex transformation in work style. For them, there is no such thing as “remote work” — only work.

Why Is a Remote Access Policy Necessary?

The numerous types of mobile devices and the different ways to connect pose challenges for the IT department. Devices can include cell phones, tablets, laptops, and any other device a remote worker relies on to conduct business. They can be company owned and secured, personally owned and authorized by a Bring Your Own Device (BYOD) policy, or a combination. Each class of device has its own set of security challenges. According to the National Institute for Standards and Technology’s Guidelines for Managing the Security of Mobile Devices in the Enterprise, “…Security controls available for laptops today are quite different than those available for smartphones, tablets, and other mobile device types.” Since different devices demand different controls, the policy has to detail what is allowed, compliant, and secure. The policy should answer the following questions:

What Is Remote Access?

Remote access is any connection made to an organization's internal network and systems from an external source by a device or host. Remote locations can be almost anywhere in the world, from the employee’s home to an off-site office, hotels, transportation hubs, and cafes.

What Problems Arise Without a Remote Access Policy?

Therefore, consequences for misuse can also be clearly outlined to compel compliance and appropriate precautions for data use and access. Elements such as firewalls, connectivity guidelines, personal use restrictions, and antivirus updates can help IT prevent both malicious and accidental loss and disruption of corporate information assets. The remote access control policies also provide protections for confidentiality, intellectual property, and information compliance.

What is VPN policy?

Policies for VPN remote access can be standardized. These policies “shore up” and prevent the use of rogue devices and access by non-authorized users , including the worker's family members or housemates. The policy also enforces proper email protocols to protect information from being sent through unsecured or untrusted sources, and also provides rules that limit or prohibit split tunnel configurations that allow mobile users to access both secure and unsecure networks simultaneously.

What is telecommuting?

“Telecommuting,” a term coined in the 1970s, has experienced explosive growth in today’s era of mobile connectivity. Now called distributed offices, remote work, telework, mobile work, smart work, and work shifting, many people are finding flexibility and increased productivity conducting business away from a centralized office environment. Researchers have long studied the benefits of remote work - from the successes that remote work had on traffic reduction during the 1984 Los Angeles Olympics to the 2016 findings by a Gallup survey on the increased hours for remote work.

What percentage of people work remotely?

According to research conducted by Gallup, 43 percent of workers in the U.S. worked remotely at least some of the time in 2016. Remote workers report higher job satisfaction and flexibility, experience fewer distractions and interruptions, and are more productive. Companies experience less absenteeism, less stress on office accommodations, and realize greater employee retention. A recent New York Times article found that finance, insurance, real estate, and transportation were most likely to have and support remote work (retail and education were least likely candidates). The trend is only increasing: the 2016 Gallup poll also found that those who work remotely log more hours away from the office than was reported in their 2012 findings. Not only are people logging more hours, but remote workers are saving money when it comes to commuting costs and businesses are saving on office space expenses.

Why is remote access important?

Software organizations where development engineers need to connect across multiple locations, small organizations lacking office-space, and large, enterprise organizations all want to offer the most flexible work options in order to attract high-ranking candidates and reap the rewards of having such a policy.

Why is it important to hire a remote employee?

This is because off-site employees need to be much more autonomous since they are not under direct supervision and may not have quite the same level of support system that they would if they were in an office environment.

Why is setting performance and establishing guidelines for workflow important?

Setting performance and establishing guidelines for workflow is essential to optimizing the productivity of your team and holding them accountable. Some examples of how you can set expectations and guidelines for your off-site employees include: Who should be the point of contact for certain projects/issues.

Can a company have a remote team?

For example, your business can be fully remote, have specific teams that work remotely, or have certain individuals who work off-site. Whether you’re a new business beginning the hiring process for the first time, or you’ve made the decision to start allowing employees to work off-site, you need to figure out which approach you’re going to take.

How do you do team building remotely?

There are various ways to build teams virtually. If your staff lives and works in the same geographical area, then you could plan occasional in-person outings such as team dinners, museum tours, or sports games.

How do you manage remotely?

Managing remotely means having much more trust in staff. Leaders cannot directly observe reports, and must have faith that employees will stay on task. In virtual offices, managers judge employees based on the result more than the process.

Why is remote work important?

Remote work is important because it is not always feasible for teammates to work together in person. As the world becomes more global, it is increasingly common for workers to have collaborators in other countries. These partnerships give teams access to different perspectives, ideas, and resources. Travelling to meet is costly, and remote work enables professionals to cooperate with folks across the globe inexpensively in real time.

What are the benefits of remote work?

Remote work offers many benefits to employees, including more flexible hours, the ability to work from any location with an internet connection, reduced commuter costs, and control over the working environment. Many telecommuters can also enjoy extra time with pets and family members.

How do you find remote work?

As virtual work becomes more common, more employers offer remote work opportunities. When searching on online job boards like Indeed and CareerBuilder, tweak the search settings to show only remote results. Typically, these sites have options for temporarily remote and fully remote postings. You can also scan specialized remote job boards like Flexjobs and WeWorkRemotely to view work from home jobs.

How do you focus while working remotely?

The first rule of focus while working remotely is to set up a structured workspace. This guideline means it is best to work from a desk instead of the couch or bed. Separating the living space from work space also helps. If you only work in a particular area of the house and do not attend to any home matters when at your desk, then keeping your mind on work will be much easier.

How do you onboard remote employees?

Onboarding employees is a critical step in the remote hiring process. Remote employees can often feel disconnected from company culture and coworkers. So, virtual employee orientations are opportunities to meaningfully connect team members with teammates and the digital environment. Prior to the employee’s first day, give the new hire a rundown of what to expect and let them know what documents, equipment, or other materials to bring to orientation.

How to achieve maximum remote access security?

To achieve maximum remote access security, you should use and encourage your end users to employ a robust password manager. A password manager can help you keep track of your passwords, ensure they are strong, and enforce password updates when necessary.

Why is remote access important for MSPs?

By limiting access to only those who absolutely need it, MSPs can boost their overall security and help prevent loss of sensitive data.

What is remote desktop access?

Remote access is regularly used by managed services providers (MSPs) to assist customers experiencing IT issues without actually having to be present at a specific machine or device. However, it is important to remember that support via remote desktop access isn’t just about rectifying or troubleshooting issues—the experience needs to be quick ...

Why is it important to have a strong connection with remote workers?

Having a strong connection between your company and the remote workers you employ is important because it ensures that all of your team members feel recognized and appreciated. It also allows for clearer lines of communication and more team collaboration.

How to help remote employees feel connected?

Scheduling regular team meetings is a great way to help your remote members feel connected with your company. Getting a little face time here and there ensures that everyone does, in fact, feel part of a team. To keep things productive, make sure to establish a clear agenda before each meeting.

What are the characteristics of a remote worker?

When hiring a new remote worker, here are some character traits to look for: 1 Open and friendly communication style 2 Self-discipline 3 Determination and drive 4 A team player 5 Creative and innovative 6 Detail oriented

How many remote workers feel left out?

On the other hand, 70% of remote workers report feeling “left out” of the workplace and company culture.

What are the problems with remote teams?

One of the most common issues companies face when it comes to having a remote team is miscommunication. Relying on email and the occasional video call leaves much room for misunderstandings and missed details.

Why do you need a virtual file cabinet?

With a remote workforce, you need a virtual file cabinet (so to speak) to ensure that all team members have access to the information they need.

Why is it important to assign clear roles?

Assigning clear roles from the beginning helps ensure that everyone knows who to turn to when they have a particular problem. It also helps prevent objections like “I didn’t think that was my job!” or “I thought Karen was taking care of it”.

What protocols are supported for remote data collection, control and management?

BACnet, ModBus and Ethernet/IP protocols supported for remote data collection, control and management

How many remote locations can you connect to M2M Cloud Cluster?

Using M2M Cloud Cluster you set up a permanent VPN connection up to 4.000 remote locations.

Can you grant access to a maintenance engineer?

Grant access to your (internal or external) technicians and maintenance engineers without a hassle. You gain full control of who has access using the advanced user control feature. Set their permission and the integrated audit trail delivers insights into who accessed the device to make any changes.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9