How can I get remote access to my partners system?
If you are a researcher who is collaborating with a user (s) outside the Partners Network, or working with a vendor and they need access to internal Partners system, they will need to use the new Enterprise-wide remote access solution called SecureLink . Read about SecureLink. Request an access via SecureLink.
Is there access to the partners network via VPN?
There is access to the Partners Network via VPN available for the Mac, Windows and Linux operating systems for Partners and affiliate employees. Temporarily, manager approval and this formal request process is not required for new employees. As of 3/16/2020, existing employees were automatically granted VPN access.
What do I do if I do not have remote access?
If you do not have Remote Access, please contact your agency IT staff. If your agency uses Microsoft Office 365 (O365) email, you must use Internet Explorer or Microsoft Edge in the InPrivate Browsing setting or Google Chrome in the Incognito Mode Setting. SSO (Service Management Portal)
How many lines can a partner processor support?
The PARTNER® Advanced Communications System processor module supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. The processor module can operate on its own or can be used with a 2- or 5-slot carrier and additional expansion modules. Expansion modules can be used to add lines and extensions to the system, or additional capabilities such as voice messaging and fractional T1 support.
What is Avaya Diagnostics and Tools tab?
The product-based Avaya Diagnostics & Tools tab will link you to both product-diagnostic tools and Web Site administration tools#N#You will also find tools specifically designed for the product you selected
Where is the Partners Workspace?
Partners Applications are available to users via Mac, Windows or Mobile device via the Partners Workspace available at https://workspace.partners.org from either in-hospital, or remotely (Partners Username and Password required).
What is a read additional system-wide change?
Read Additional system-wide changes made to broaden timely access to these resources (Login with Partners username and password required.)
What is SecureLink?
SecureLink. If you are a researcher who is collaborating with a user (s) outside the Partners Network, or working with a vendor and they need access to internal Partners system, they will need to use the new Enterprise-wide remote access solution called SecureLink . Read about SecureLink.
Do I need an account to purchase PHS?
You must have an account to purchase online from the PHS-EGI (Ergonomic Group) web site; visit the KnowledgeBase article, How to place an order with PHS Ergonomics (EGI).
Do partners need to be encrypted?
All Partners and non-Partners laptop computers connecting to the Partners network through OWA , VPN, GoToMyPC, or by other channels must be encrypted. Instructions can be found at: https://rc.partners.org/kb/information-security/encryption
