How can I get remote access to my partners system?
If you are a researcher who is collaborating with a user (s) outside the Partners Network, or working with a vendor and they need access to internal Partners system, they will need to use the new Enterprise-wide remote access solution called SecureLink . Read about SecureLink. Request an access via SecureLink.
Is there access to the partners network via VPN?
There is access to the Partners Network via VPN available for the Mac, Windows and Linux operating systems for Partners and affiliate employees. Temporarily, manager approval and this formal request process is not required for new employees. As of 3/16/2020, existing employees were automatically granted VPN access.
How do I use password self service to access my email?
Users who have a phone or text-enabled phone set up in Password Self Service can authenticate via text message or phone call. After going through second factor authentication, users will be able to access their email.
How do I log into my MGH email?
Accessing via Web BrowserNavigate to www.partners.org/email or Outlook.Office.com.Log in with your email address.It will redirect to a login page. Enter your Mass General Brigham username and password.If prompted, verify your identify via text or phone call.
How do I access my partners epic from home?
Partners PC:Partners Network or VPN connection: Click on Windows Start Menu Programs, All Programs, Workspace Favorites Folders, then select EPIC -or- ... Off Network (no VPN): In a web browser, navigate to Partners Workspace and select Epic.
How do you get to Kronos from home Mass General Brigham?
Login with your Mass General Brigham username and password.Select Apps.Search for Kronos in the top right.Click on the Kronos icon.
How do I log into my Outlook email account?
Go to the Microsoft 365 sign-in page or to Outlook.com. Enter the email address and password for your account. Select Sign in.
Does Epic use Citrix?
Epic has standardized on Citrix Virtual Apps and Citrix networking technology to support its hosting capabilities. Epic provides the 'Epic Cloud Considerations' document, which lists Citrix Cloud as a supported method for cloud-based deployments.
Can I use epic on my laptop?
Use Epic on iPhone, iPad, and Android apps or any computer or laptop.
Can you access Kronos from home?
Wherever you are, whenever you need to, you can access your organization's Kronos Workforce Central® system through your smart phone or other mobile device.
How do I get MGH access epic?
How Do I Access Epic? First, please be sure you have completed the required Epic training courses on HealthStream. Upon completion, a Mass General Brigham administrator will then grant you access to Epic. NOTE: VPN is no longer required to access patient information.
How do I open Kronos with Citrix?
You should now see the Citrix web site. Search for the Kronos app....To install Citrix on your system and access Kronos follow the directions below.Open a web browser and go to https://workspace.partners.org/ and sign in using your Partners/MGB account credentials.Click on 'Detect Receiver'.More items...
How can I check my Outlook email from another computer?
With the app open, select Mail from the menu and then Add Account. Exchange is an option on the main screen, but for Outlook or Hotmail just select Other Mail Account and click Continue. You will then be prompted for your name, email address, and password for the account you wish to add.
Why can't I access my Outlook email?
Outlook profiles can become corrupted, causing all sorts of problems, including Outlook not opening. Select File > Account Settings > Account Settings. Go to the Email tab. Choose Repair to open the Repair wizard (this option is not available for Outlook Exchange accounts).
Why can't I log into my Outlook email?
If you're having trouble signing in to your Outlook account, check what version of Outlook you've installed on your desktop. If you have an older version of Outlook, uninstall the outdated version. Read how to uninstall Office on a PC or how to uninstall Office on a Mac for additional info.
How do you get to epic from home Ochsner?
You will need your Ochsner ID and password for log in to the Ochsner network. Read these Accessing Epic Instructions (after page loads, select the "Use external login" option at bottom) found in the HUB Knowledge Base. If you still have issues accessing Epic, contact the IS Service Desk at 504-842-3610.
Is Service Desk a MGH?
How can I get help with a computer problem or a problem with accessing my e-mail account? If you are connected to the network, please go to the IS Service Desk intranet page or call 617-726-5085.
Where is the Partners Workspace?
Partners Applications are available to users via Mac, Windows or Mobile device via the Partners Workspace available at https://workspace.partners.org from either in-hospital, or remotely (Partners Username and Password required).
What is SecureLink?
SecureLink. If you are a researcher who is collaborating with a user (s) outside the Partners Network, or working with a vendor and they need access to internal Partners system, they will need to use the new Enterprise-wide remote access solution called SecureLink . Read about SecureLink.
What is a read additional system-wide change?
Read Additional system-wide changes made to broaden timely access to these resources ​ (Login with Partners username and password required.)
Do partners need to be encrypted?
All Partners and non-Partners laptop computers connecting to the Partners network through OWA , VPN, GoToMyPC, or by other channels must be encrypted. Instructions can be found at: https://rc.partners.org/kb/information-security/encryption
Can you remote SSH to a Linux server?
For advanced users and those unable to use the VPN software you may request remote SSH access to the clusters or Linux servers.
Topics
Outlook for the web was previously named Outlook Web Express and Outlook Web Access (OWA). No matter what you call it, you can access your Mass General Brigham outlook content via a web browser.
Authentication Options for External Users
Users who have a phone or text-enabled phone set up in Password Self Service can authenticate via text message or phone call.
Microsoft Outlook for the web
Tipsheet: Microsoft Outlook Web Express - This guide provides helpful information for anyone who accesses Outlook email on different computers during their workday or on shared workstations.
How to Use Remote Access
Watch a video on How to Use Remote Access (Although this video indicates you must have a Trinity Issued PC/device, this will now work with a home PC.)
Connecting to SPHP Remotely
Once you have Remote Access and Multi-Factor Authentication set up, go to https://connect.trinity-health.org/. You will be asked to run a scan. Accept this.
