Remote-access Guide

pbx remote access

by Arnaldo Wolff Published 2 years ago Updated 1 year ago
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Remote Access Service (RAS) for P-Series PBX System

  • Make remote access to your PBX web portal possible and as easy as any website. Your employees can now visit their...
  • Enable employees to stay productive anywhere, on any devices. By enabling a one-click remote connection to Linkus UC...
  • Manage & maintain your phone system remotely. Get complete control of your phone...

Easy and secure remote access to PBX web portal
Easily manage your onsite phone system remotely as if you're in the office. The Remote Access Service provides you with a custom PBX domain name, so you can log into P-Series administrator/user portal anywhere just like any website.

Full Answer

Can I access my PBX system from the Internet?

Anytime you access your PBX using a remote extension, you are exposing your PBX to the public internet. If you can access your system from the internet, so can anyone else. Before you begin, you MUST IMPLEMENT several security measures.

How do I set up remote PBX extensions?

The four key considerations in setting up remote extensions are: 1. Ensure that your PBX is as secure as it can possibly be 2. Configure Asterisk so that it knows which IP addresses are inside your network and which ones are on the public internet 3. Forward the required ports from your firewall to your PBX 4.

How do I set up remote access to FreePBX?

If you need remote access to FreePBX, the FOP, or the recording interface, set-up a VPN. You have been warned! First, select a secure password.

What devices can I use the VirtualPBX Web Phone on?

The VirtualPBX Web Phone can be run in modern web browsers like Chrome and Firefox and uses your plan minutes like any other device on your account. It can be used on any device where you have a compatible browser — mobile and desktop.

What is a PBX phone?

Can a PBX be forwarded to a cell phone?

Can a PBX be on premise?

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Easy and secure remote access to PBX web portal

Easily manage your onsite phone system remotely as if you’re in the office. The Remote Access Service provides you with a custom PBX domain name, so you can log into P-Series administrator/user portal anywhere just like any website.

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Embrace hassle-free remote working in less than a minute. Yeastar Remote Access Service enables secure remote connections in only one click.

How to change port 5060 on FreePBX?

If the field is left blank, the FreePBX should default to port 5060. Click "Submit Changes" at the bottom of the screen, and then click the orange "Apply Configuration Changes" bar at the top of the screen.

What happens if a PBX is hacked?

Even if they don't succeed in obtaining a valid password, they can interfere with legitimate users ( or crash asterisk) and thus cause your PBX to become inoperative.

How to install SIP on FreePBX?

Open your browser and access the FreePBX GUI. Click on "Tools," and then "Asterisk SIP Settings.". If this module is not available on your installation of FreePBX, you can install it using the "Module Admin" module. Under NAT Settings, click "Auto Configure.".

How to change RTP port?

To change the RTP Media Ports, you have to edit an Asterisk file from the command line. Open a command prompt on your machine (either by sitting in front of your machine or by using the FreePBX Java SSH module) and type the following: In the file, you'll see the options for the low and high ports used by Asterisk.

What is fail2ban firewall?

IPTables is a firewall and can be configured to only allow certain traffic into your PBX. Fail2Ban is a program that monitors your PBX logs and temporarily bans people who are attempting to guess the passwords.

What port is used for SIP?

Third, you may wish to consider changing the default SIP Signaling Port from 5060 to an alternative. Port 5060 is widely used for VOIP services, and there are a number of hacking programs in the wild that scan for computers that have port 5060 open, and then attempt hack into any available PBX. If these hacking attacks succeed in obtaining a valid user/extension number and password, the hacker can use your system to place calls at your expense. Even if they don't succeed in obtaining a valid password, they can interfere with legitimate users (or crash asterisk) and thus cause your PBX to become inoperative.

What is the port range of Asterisk?

In the file, you'll see the options for the low and high ports used by Asterisk. Change them to something that is still within the range of 10000 to 20000 (using ports outside this range can lead to call quality issues). At a minimum, change the lower port to start at 10001 if you use webmin.

VirtualPBX Dash Login

All customers now use the VirtualPBX Dash interface, which looks like the image to the right, and your PBX login can be accessed with the Dash Login button below.

VirtualPBX Web Phone

The VirtualPBX Web Phone can be run in modern web browsers like Chrome and Firefox and uses your plan minutes like any other device on your account. It can be used on any device where you have a compatible browser — mobile and desktop. Simply add a Web Phone as a device for your user and log in using the same credentials as your Dash account.

What is a PBX phone?

Your Private Branch Exchange (PBX) is the system that allows your users to have private extensions within the company. Your PBX also manages your phone system voicemail and auto-attendants (the voices that say “Press 1 for Sales, Press 2 for Support,” etc.)

Can a PBX be forwarded to a cell phone?

If your PBX is hosted in the Cloud, your phone system administrator simply needs to forward the applicable phone numbers to the respective employee’s home or cell phone number (with their permission, of course.) This will allow an office number of 609-555-5555, for example, to forward to an employee’s cell phone number of 856-555-5555. The customers will not know that their phone calls have been passed on to a cell phone or home phone.

Can a PBX be on premise?

If your PBX is on-premise and the power or Internet is down, this process becomes more difficult. First, you have to contact your phone carrier and tell them where to forward the phone numbers. If your company has only one or two main numbers and uses internal numbers or extensions for individual employees, there is a limited amount ...

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