Remote-access Guide

penn chart remote access

by Rosalinda Zulauf IV Published 2 years ago Updated 2 years ago
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Authorized PennChart users may access PennChart through the Remote Access Portal with the appropriate Citrix Client installed (see next section). Citrix Client Installation Using a Windows or Mac personal device, the instructions below will allow you to connect to the below functions.

Full Answer

What applications are available on the Penn Medicine remote access portal?

Over 70 applicationsare available on the Penn Medicine Remote Access Portal. Accessing applications from the portal is the most efficient method of remote access if you do not have access to a Penn Medicine managed laptop. All attempts should be made to first leverage this portal before requesting any other alternative access.

What is greater than view only access to pennchart?

Greater than View Only Access: If you need to document information you will need to have greater than view only access to PennChart. Recommended is one of these classes: PennChart Ambulatory Training for Nurses & MA's or PennChart EMR Ambulatory for Practice Staff

How do I add or remove study personnel to pennchart?

To add or remove study personnel to the PennChart record, please email psom-ocrfin@pobox.upenn.edu Please note: Study coordinators must have completed the PennChart Research Coordinator course in order to be added to the study team record in PennChart. If you are a BA, your current RBA workflow will not change.

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How do I access PennChart?

Log on https://pennmedaccess.uphs.upenn.edu/ and select “PennChart & Citrix Apps.Select: PennChart.Click: The Citrix .exe file at the bottom of your Google Chrome Browser to launch PennChart.

How do I connect to PennMedicine WiFi?

Connecting to Penn Medicine WiFi in Hospitals and ClinicsTo connect to the hospital's secure WiFi network, go to your phone's Settings page, then select the WiFi section.Make sure that your WiFi is turned on (the switch at the top of the screen should be green).Select to the "PennMedicine" WiFi network to connect.More items...

How do I access my Penn Medicine email?

On the F5 Secure Logon for Penn Medicine Screen, enter your Username and Password. Most IDs and Passwords will be lastname first initial. Example – LASTNAMEF. Enter your password and click Logon.

What is PennChart?

EPIC for Researchers UPHS uses EPIC as the software for the outpatient electronic medical record system. The EPIC clinical system is known as PennChart. More details available here. The specific type of access that you will need in PennChart is contingent upon your role in clinical research study.

How do I connect my phone to my Penn Wi-Fi?

Android manual AirPennNet setupSelect AirPennNet as a network so it takes you to the Connect page in Android.Set the EAP method as TTLS.Under “Identity” put in your PennKey and the password field will be your PennKey password.For the CA certificate, select the AirPennNet certificate with TTLS_PAP as the suffix.

How do I set up myPennMedicine?

To sign up for myPennMedicine, you will first need an 'activation code. ' You may already have an activation code, which was printed on the After Visit Summary from your last appointment. If you do not have an activation code, there are two ways to request one: Request an activation code online.

Is Penn Medicine the same as University of Penn?

UPHS and the Perelman School of Medicine at the University of Pennsylvania together comprise Penn Medicine, a clinical and research entity of the University of Pennsylvania....University of Pennsylvania Health System.Trade namePenn MedicineWebsitepennmedicine.org10 more rows

Does Penn Medicine have an app?

The myPennMedicine app offers Penn Medicine patients easy, secure access to your personal medical records.

How do I set up my Penn email?

To configure PennO365 for Android Email and Calendar:Launch the device's Email app.If this is your first time opening the app, you should be prompted to Set up Email. ... Select Office365.Enter your Email as: yourpennkey@upenn.edu (NOTE: no "sas" or other school/dept prefix) and tap Next.More items...

Does Penn Medicine Use epic?

So Penn Medicine uses Epic's provider efficiency data, which tracks nearly everything a physician does in the EHR.

Can't connect to AirPennNet?

Make sure that the username and password are being entered correctly. The most common culprit for a device being unable to connect to AirPennNet is improperly entered user credentials; trends indicate that the soft-keyboard on iOS devices is particularly prone to accidental mistyping of usernames and passwords.

Does Chester County Hospital have Wi-Fi?

Overview. As a service to our patients and visitors, Chester County Hospital provides free wireless Internet access (Wi-Fi).

What is my PennKey?

A PennKey is an individual's username and an associated password within the PennKey authentication system. A PennKey is required to authenticate your identity for access to many of Penn's online resources.

How do I use eduroam Upenn?

To configure your device to connect to eduroam, please go to eduroam.upenn.edu and use the wizard available there. You will need to log in with your PennKey and password first. If you have ever used AirPennNet-Help before, the process is nearly identical.

How to request MRN in PennChart?

In order to request a patient MRN, please fill out this form and email the form to the EMPI (Epic) team at EMPITeam@uphs.upenn.edu .

How long does it take for PennChart to be locked out?

Requests will be processed on a first-come-first-serve basis. Once PennChart access is obtained, if the user does not log into PennChart for 90 days , the account is locked out or inactivated. A helpdesk ticket may be submitted to request that your access is reinstated (link requires UPHS remote login)

What is a Penn sponsor?

The “sponsor” is a Penn Medicine employee responsible for maintenance of the user’s access (i.e. renewal requests, assigning start and end dates for access) and would be the primary contact for the Office of Clinical Research and Penn Medicine IS in case of issues.

What is PHI in Penn Medicine?

Penn Medicine physicians and faculty collaborate often with non- Penn Medicine institutions in conducting clinical research studies and clinical trials. Access to patient protected health information (PHI) at times is crucial for the regular conduct of these trials (including but not limited to maintaining safety of patients in trials, recruitment of Penn Medicine patients into trials).

Does PennChart have PHI?

Access to clinical systems like PennChart that contain PHI, for such non-Penn collaborators has been challenging in the absence of clear guidelines and process. The following process has been developed in collaboration with various Penn Medicine stakeholders (Office of Audit, Compliance and Privacy), Penn Medicine Information Systems (IS), Office of Clinical Research and the Institutional Review Board (IRB), with the goal of easing operational workflow for Penn Medicine clinical research teams and their collaborators.

Do study coordinators need to complete PennChart?

Please note: Study coordinators must have completed the PennChart Research Coordinator course in order to be added to the study team record in PennChart.

Who sends the condition for system access form to complete and return?

Coordinator sends the External monitor/auditor/inspector the Condition for System Access form to complete and return.

What is research studies access?

Research Studies Access: To have access to perform research functions (associating patients to studies, linking encounters to studies, manage My Studies) you need to take the Research Coordinator Class:

Can you log into Knowledgelink with PennKey?

We recommend you log into Knowledgelink (KL), with your PennKey before clicking on any of the links. Completion of the training will be recorded in your LMS.

Which browser is best for remote access?

A note about Internet Explorer (IE), Chrome, and other web browsers: While the Remote Access Portal will work with most browsers on most devices, the Chrome web browser is generally recommended for the best user experience remotely. One exception, however, is E-Star. Users attempting to access E- Star remotely should begin by starting a new IE or MS Edge browser session for best results.

Where is the VPN shortcut on my laptop?

If there is no shortcut type in “Big- IP Edge Client” into the search bar (located at the bottom, on the task bar).

What is Penn PhysicianLink?

If your patient is being treated at Penn, we encourage you to sign up for Penn PhysicianLink — a secure online portal offering access to your patient's electronic medical records.

Who needs a PhysicianLink account?

Who in your practice needs a PhysicianLink account? Anyone who intends to retrieve medical records and/or billing information must have their own PhysicianLink account. Both practitioners and administrative staff can request an account .

What is the number to contact PhysicianLink?

Technical issues: If you are unable to log in, have lost your password or need assistance with a PhysicianLink feature or function, please contact the Help Desk at 215-662-7474.

Can PhysicianLink access patient records?

PhysicianLink users are permitted to exclusively access records of patients with whom they've had a direct treatment relationship.

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