Remote-access Guide

penn state college of medicine remote access

by Prof. Reilly Beier MD Published 2 years ago Updated 2 years ago
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Can I install VPN on my Penn State device?

The VPN application Global Protect is available for download through Penn State downloads (Windows users can click HERE and Mac users can click HERE) however, installation on a University device requires assistance. Please contact ISS at 865-INFO or iss-helpdesk@psu.edu for installation assistance. Can I install VPN on my personal device? Yes.

Why work at Penn State College of Medicine?

The root of Penn State College of Medicine’s success is founded upon the ambition and determination of our talented and diverse faculty, staff and students. Come work at Penn State College of Medicine, we are a community driven to make a difference. To learn more about Penn State College of Medicine please visit: med.psu.edu

What are Penn State’s policies for computer virus protection?

All Penn State policies are in effect, including: Lock the computer when stepping away. Must have full antivirus\anti-malware software running, with up to date definitions and real-time scanning. Penn State offers Virus Detection/Spyware Tools: Install Symantec AntiVirus on your personal device.

Is JavaScript enabled in the UPHS remote access portal?

pennmedaccess.uphs.upenn.edu JavaScript is not enabled. Please enable JavaScript in your browser or contact your system administrator for assistance. To open a new session, please click here. Secure Logon for Remote Access Portal

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One community. Impacting many. We are Penn State

At Penn State College of Medicine, we think ideas and solutions come from bringing in a multitude of perspectives. The root of Penn State College of Medicine’s success is founded upon the ambition and determination of our talented and diverse faculty, staff and students.

Interested in a career with Penn State College of Medicine? Explore our opportunities below

Click here for current job opportunities, hr.psu.edu/careers (please be sure to select College of Medicine under the Locations section)

How to access PSHMC resources?

Access to PSHMC resources is via a Remote Access Portal (RAP). To access the RAP type the following in your browser’s address field: https://access.pennstatehealth.net

How to connect to the internet in Manor East?

Manor East — Wired internet connections can only be established by connecting to the network jack located in each bedroom. Connect a network cable (Note: The network cable is not provided and must be supplied by the Tenant) to your device and the appropriate jack labeled “B” (upper left hand corner of junction box). The jack labeled “A” is for connecting a telephone. The jack labeled “C” is not used. The common area will no longer support a wired Internet connection, except in three bedroom apartments.

How long does it take to respond to multiple internet connections?

The response to this higher service level requires 4 business hours to respond and 1 business day to resolve the problem.

Where is the gazebo in Penn State?

A picture of a gazebo in front of the apartments at one of the University Manor complexes on the Penn State College of Medicine campus in Hershey. The sun can be seen glinting against the side of the gutters along the roofs as it begins to settle in for the night.

Does Penn State require antivirus?

Appropriate virus protection is required before accessing the internet. If you need antivirus software, it can be downloaded at no charge via the Penn State ITS Downloads page.

Is the Rap per user?

Applications accessible on the RAP on a per-user basis. Access to the RAP is limited to valid ePass account owners.

What email address does PSU send?

Many University systems used across the College of Medicine will automatically send emails to @psu.edu email addresses.

How to connect with IS?

You can also connect with IS via the IS Service Portal (see icon on your desktop), email at help@pennstatehealth.psu.edu or phone at 833-577-HELP.

What is the project of the Viral Imaginations?

The Viral Imaginations: COVID-19 project is an interdisciplinary initiative focused on collecting, displaying, and archiving Pennsylvanians’ first-person, imaginative and artistic expressions made in response to their lived experience of the coronavirus pandemic.

Does Penn State require quarantine?

Penn State College of Medicine and Penn State Health have issued specific guidance on travel, as well as on quarantine requirements for employees who travel, who live with someone who is COVID-19 positive, or who test positive for CO VID-19 themselves.

Is Penn State a bias or aggression?

Penn State Health and the College of Medicine are aware of media reports of bias or aggression against the Asian Pacific Islander community, predominantly those of Chinese descent, following the COVID-19 outbreak. The organization does not tolerate nor support any biased, discriminatory or hateful statements, behaviors or interactions toward any individual or group based on their aspect of diversity.

Does the College of Medicine have travel guidelines?

In addition, College of Medicine faculty, staff and students who are not practicing physicians must abide by the University's travel guidelines.

Can you conduct classes in small spaces in college of medicine?

As College of Medicine students return to campus, conducting classes and activities in small spaces cannot be permitted in order to maintain appropriate social distancing.

How to remotely access desktop?

Windows: Click on the Windows icon on the left of the taskbar, type “Remote Desktop” and press “Enter”.

How to get remote desktop on Mac?

Mac: Use the Spotlight function (magnifying glass in top right) to search for “Microsoft Remote Desktop”. Microsoft Remote Desktop Connection should appear.

What is VPN on campus?

Virtual Private Network is an application that connects a computer to the campus network with a secure, private path for data to move from locations off-campus to systems on-campus. The VPN connection encrypts data in transit which makes the data unreadable to personnel not authorized to view the data, such as hackers. A VPN is a general connection to the campus network which requires valid access credentials. Performing transaction campus systems such as CCure may require the entry of valid credentials for that system, which would be entered after the VPN connection is established.

What is VPN in tandem with RD?

A VPN in tandem with RD provides a secure, private communication channel which provides the capability for someone to work on their office computer from off-site, while protecting the data flowing back and forth.

How to get to VPN on Windows 10?

Windows: Click on the Windows icon on the left of the taskbar, type “VPN” and press “Enter”.

How to get RD for Mac?

RD for Mac is obtained through the Mac app store by going HERE, however, installation on a University device requires assistance. Please contact ISS at 865-INFO or iss-helpdesk@psu.edu for installation assistance.

What is a remote desktop?

Remote Desktop is a software application that enables direct access to a specific computer for an authorized user.

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