Remote-access Guide

penn state hershey careconnect remote access

by Patsy Vandervort Published 2 years ago Updated 1 year ago
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How do I get remote access to my Pa state health portal?

Open an internet browser (Internet Explorer, Chrome, Firefox). Go to access.pennstatehealth.net. Call the IT Service Desk at 833-577-4357 to obtain temporary login information. Enter this information in the fields on the remote access portal page. This is how the remote access login screen should appear.

How do I log into my Penn State work computer?

First, you need to establish something called a Virtual Private Network, or VPN. What the VPN software does is create a secure connection from your device to the Penn State network. You log into the VPN software using your Penn State Access ID; this authenticates you. Second, you use Remote Desktop software to log into your work computer.

How do external reviewers access powerchart at Penn State Health?

External reviewers should follow these directions the first time they need to access PowerChart on site at Penn State Health Milton S. Hershey Medical Center after their account has been created. Double-click the CareConnect desktop icon. On the applications page that opens, double-click PowerChart.

What is MyMy Penn State Health?

My Penn State Health is a secure website where you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill. For questions about your copay or the billing process, our registration team can assist you.

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Access the Patient Portal

A convenient, secure website that makes it easy to communicate with your physicians, pay bills, and make appointments.

Find Care Close to Me

Penn State Health provides a full range of outpatient and inpatient diagnostic, medical and surgical services throughout our health system.

Make an Appointment

Penn State Health provides various options for scheduling, cancelling or changing an appointment.

What is Penn State Health?

My Penn State Health is a secure website where you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill.

What are discharged home patients given?

Patients who are discharged home are given complete after-care instructions and prescriptions, as needed.

Is Penn State Health allowing family support?

Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per the visitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time. View additional visitation information.

How to remotely access desktop?

Windows: Click on the Windows icon on the left of the taskbar, type “Remote Desktop” and press “Enter”.

What is VPN in tandem with RD?

A VPN in tandem with RD provides a secure, private communication channel which provides the capability for someone to work on their office computer from off-site, while protecting the data flowing back and forth.

What is VPN on campus?

Virtual Private Network is an application that connects a computer to the campus network with a secure, private path for data to move from locations off-campus to systems on-campus. The VPN connection encrypts data in transit which makes the data unreadable to personnel not authorized to view the data, such as hackers. A VPN is a general connection to the campus network which requires valid access credentials. Performing transaction campus systems such as CCure may require the entry of valid credentials for that system, which would be entered after the VPN connection is established.

What is VPN in CCure?

A VPN is a general connection to the campus network which requires valid access credentials. Performing transaction campus systems such as CCure may require the entry of valid credentials for that system, which would be entered after the VPN connection is established. Use and functions.

How to get to VPN on Windows 10?

Windows: Click on the Windows icon on the left of the taskbar, type “VPN” and press “Enter”.

How to get RD for Mac?

RD for Mac is obtained through the Mac app store by going HERE, however, installation on a University device requires assistance. Please contact ISS at 865-INFO or iss-helpdesk@psu.edu for installation assistance.

How to get remote desktop on Mac?

Mac: Use the Spotlight function (magnifying glass in top right) to search for “Microsoft Remote Desktop”. Microsoft Remote Desktop Connection should appear.

How to download VPN for Penn State?

To download the VPN software, open a web browser and go to http://downloads.its.psu.edu. (You may be prompted to enter your Penn State username and password.) Once you reach the site, click on the top choice, Connecting to Penn State, and then look for GlobalProtect VPN in the list. To the right of this heading are three operating systems: Windows, Macintosh, and Unix/Linux. Click on yours.

How to contact Penn State Wilkes Barre?

For more information or assistance, contact the Penn State Wilkes-Barre Helpdesk at (570) 675-9140 or email us at wbitsupport@psu.edu. Or create a ticket at https://pennstate.service-now.com and we will get back to you.

How to disconnect from VPN when remote desktop?

To do this, open the GlobalProtect client again from the taskbar. When the application opens, simply click Disconnect, then close out of the application.

Where is Remote Desktop Connection?

Remote Desktop Connection is already installed on your Windows computer. You will find it in the Windows Accessories folder in your Start menu. Alternatively, you can click the magnifying glass in the bottom left corner of your screen and type “remote desktop” to find it. (Mac, Android, and iOS devices: Remote Desktop is available for free from the Mac App Store, Google Play, and the iOS App Store, respectively.)

Can you use Penn State technology remotely?

Devices that are connected to the Internet via a home network or cellular service, for example, are not permitted to use these services remotely because there is the risk of hackers breaking into Penn State systems.

External Reviewers: How to Work in PowerChart

External reviewers should follow these directions the first time they need to access PowerChart on site at Penn State Health Milton S. Hershey Medical Center after their account has been created.

Troubleshooting

For help logging in to PowerChart and accessing the patient list for the first time, or for other PowerChart questions, call Barb Twigger at 717-531-0003, ext. 287486.

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