Remote-access Guide

plex media server remote access not available outside your network

by Dr. Giovanni Zulauf PhD Published 3 years ago Updated 2 years ago
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Fix 1: Update Plex to the Latest Version
Therefore, if you see the error message "not available outside your network" on Plex, the first thing you should try is to update the software to the latest version. Then check whether you can use the Remote Access feature.
Dec 2, 2020

Full Answer

How do I remote access my Plex server?

Remote Access. Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Why is Plex not available outside of my Network?

Therefore, if you see the error message "not available outside your network" on Plex, the first thing you should try is to update the software to the latest version. Then check whether you can use the Remote Access feature.

What port should I Set my Plex Media Server to?

Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000. Also when setting a static IP to your Plex Media Server it is always recommended to restart your device so that everything can propagate on your network!

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How do I fix Plex not available outside my network?

To do so:Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General.Go to Settings > Server > Remote Access.If needed, toggle the Show Advanced button to ensure the appropriate options are visible.Enable the Manually specify public port checkbox.More items...•

How do I access my Plex Media Server from local network?

On the Same Local Network Open a browser window. Type http://server.local.ip.address:32400/web into the address bar (e.g “http://192.168.1.5:32400/web”) The browser will connect to the server and load Plex Web App.

Why is my Plex server not accessible?

Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router. Disable any proxies being used on your computer or router. Make sure you aren't requiring secure connections on the server while using an app that doesn't support them (see below)

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

How do I access Plex from anywhere?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Does Plex support local network?

You can set the maximum number of simultaneous streams each user is allowed to have, when not on the same network as the Plex Media Server (the “local” network).

How do I connect to Plex directly to server?

1:038:09How to access your plex media server on your local network - YouTubeYouTubeStart of suggested clipEnd of suggested clipWithout authentication. So basically what is saying that you need to list out ip addresses on yourMoreWithout authentication. So basically what is saying that you need to list out ip addresses on your network that will have access to plex. So you can go ahead and list individual ip addresses.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

How do I connect to a server without Internet?

A combination of WiFi Router and Wired connections can help you setup and access a Server locally, without having an Internet connection. In this case, if the Server is not too far, you can use direct cables for connections. Similarly, you can setup a Router to access a Server locally.

What port is Plex Media Server on?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I authorize my Plex Media Server?

From your Plex Account If not already signed in, click Sign In and sign in to your Plex account. Once signed-in, click – the Plex Web App loads. Click then choose Authorized Devices.

How do I use Plex Media Server?

Here are seven steps to get Plex up and running in the platform of your choice.Install the app. ... Run the program and start your Plex account. ... Add your libraries. ... Identify your servers and enable remote access. ... Install your channels. ... Go to your next device. ... Customize!

What port is plex media server?

Forward that unique external port number to LAN/internal port 32400 for the local IP address of the corresponding computer running that Plex Media Server – follow the previous instructions

Why is Plex blocking my network connection?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that’s required for Plex and your server to test whether Remote Access is working correctly for you. This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar.

How to use plex port forwarding?

To do so: Open Plex Web App and make sure you’re signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access.

Where to find my router's WAN/Internet/External IPv4 address?

Find your router’s WAN/Internet/External IPv4 address. This is usually found on a “status” page in the router settings.

How to get my internet to bridge mode?

The best solution here is usually to contact your internet service provider and ask them to assist you with setting their modem/router to Bridge Mode.

Does plex.tv work with uPnP?

Enabling Remote Access to connect your server with plex.tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. These allow an application like Plex Media Server to automatically configure a forwarded port on the router without you needing to do anything. Not all routers have these protocols, and some have implementations that don’t work so well. If enabling Remote Access isn’t successful for you automatically:

Can you manually forward plex port?

If you need (or wish) to manually forward the port that Plex Media Server uses in your router, this is typically straightforward and fairly easy to do. This is not an inferior configuration, it just takes a little more work. To configure the manual port-forward:

How to turn off IPv6 on Plex?

Also, turn off IPv6 in Plex settings->server->network and disable IPv6 on the NAS.

Can a reboot of a modem fix DNS issues?

The above could be DNS related. In most cases a reboot of the modem/router is required. It is not guaranteed to fix the problem though and may indicate other DNS related issues.

What port do you forward plex media server to?

If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)

What to do if remote access is disabled?

If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.

How fast can you upload a stream?

For instance, you might decide that you don’t want any individual remote stream to go over 4 Mbps, even if you have a higher total internet upload speed and allow multiple streams.

Does Plex Media Server allow remote access?

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Can you manually specify port forwarding?

If the automatic port configuration for connecting to plex.tv fails (or if you otherwise simply prefer to set up your port forward manually), you can manually specify the port using this setting. Our “Troubleshooting” article (linked below) has more details about how to set up a manual port forward.

Does Plex Media Server require a Plex Pass?

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

How to find my router's IPv4 address?

Find and note down your router’s External IPv4 address/WAN. You can easily find this in the status page present in your router settings.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

What is plex media server?

The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple.

What is a plex meta manager?

Plex Meta Manager is a Python 3 script that can be continuously run using YAML configuration files to update on a schedule the metadata of the movies, shows, and collections in your libraries as well as automatically build collections based on various methods all detailed in the wiki. Some collection examples that the script can automatically build and update daily include Plex Based Searches like actor, genre, or studio collections or Collections based on TMDb, IMDb, Trakt, TVDb, AniDB, or MyAnimeList lists and various other services.

Is 1.35.1 available for Plex?

Version 1.35.1 has been released for Plex for Windows and Plex for Mac.

Does the Xbox app support secure connection?

I found that the Xbox and Playstation apps don't yet support Secure Connections, so I had to change from Required to Preferred to get these working, but everything else will continue to use a Secure Connection.

Does Plex use VPN?

Yes, the Plex server is my main machine and I do use VPN's frequently for connecting to customer sites. I thought of this as well - but it doesn't make any difference whether I have a VPN connected or not. 2. Continue this thread.

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