Remote-access Guide

plex pass remote access problems

by Tara Bogan Published 2 years ago Updated 2 years ago
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Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.Jan 12, 2022

How do I remote access my Plex server?

Remote Access. Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Why is my Plex server not available outside my network?

If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

How to manually open a port on a router using Plex?

Click “Apply”. If you don’t see the manual port option in your settings, you need to click on the “Show Advanced” button in the upper right navigation bar. Once you’ve turned on the option in Plex, it’s time to access your router’s admin page.

How does Plex handle connection data?

The Plex system automatically handles all the connection data as long as you are logged into the same Plex account on your media server and all your client devices. If you’re having issues, however, don’t worry–in the next section we’ll look at the most common issues and how to solve them.

See 7 key topics from this page & related content

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Does remote access require Plex pass?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

How do I get Plex to work remotely?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

How do I access Plex server from another computer?

To open the Plex Web App from a different device than the server computer while still on the same network: Open a browser window. Type http://server.local.ip.address:32400/web into the address bar (e.g “http://192.168.1.5:32400/web”) The browser will connect to the server and load Plex Web App.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

How do I access someone else's Plex server?

Granting AccessUsername or Email. Enter the username or email address for the Plex account you wish to grant access and click continue. ... Select the Server. Plex Media Servers associated with your Plex account will be available. ... Set Restrictions and Inviting to Home (Plex Pass required) ... Pending Access.

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

What port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Does Plex require a static IP address?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

How do I use my phone as a remote for Plex?

An Android, Windows Phone 8, BlackBerry or Java mobile device....Setup is quick and simple!Step 1: Install Vectir PC Server. ... Step 2: Install Vectir Mobile Client App. ... Step 3: Install Plex Remote Profile. ... Step 4: Connect and control Plex!

How do I get my Plex to work with VPN?

It's a simple process. Once you've successfully configured your Plex server, go to Settings, click Remote Access, and then hit the Enable Remote Access button. The server will use NAT-PMP or UPnP to automatically configure a connection via your router.

How do I connect to Plex directly to server?

1:038:09How to access your plex media server on your local network - YouTubeYouTubeStart of suggested clipEnd of suggested clipWithout authentication. So basically what is saying that you need to list out ip addresses on yourMoreWithout authentication. So basically what is saying that you need to list out ip addresses on your network that will have access to plex. So you can go ahead and list individual ip addresses.

How do I direct connect to Plex?

Enable Remote Access That direct connection will allow the apps to stream at higher qualities and the connection will be more efficient. You can find the Remote Access area under Settings > Server > Remote Access in the Plex Web App. In many cases, everything will work automatically.

What port do you forward plex media server to?

If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)

What to do if remote access is disabled?

If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.

What happens if you manually forward a port in your router?

Note: If you manually forward a port in your router then you MUST enable this setting or else your server will continue to try and automatically map the port and will almost certainly fail.

How fast can you upload a stream?

For instance, you might decide that you don’t want any individual remote stream to go over 4 Mbps, even if you have a higher total internet upload speed and allow multiple streams.

Does Plex Media Server allow remote access?

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Does Plex Media Server require a Plex Pass?

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

A Lifetime Plex Pass costs less than 10 months of Netflix. Ensure Plex's longevity. Buy one

Server hosts especially, but even users, should really look at the value of that. This is a software that has freed me from the constraints of streaming services and effectively removed me as a pawn in the streaming wars - a fight that is solely based on intellectual property.

The new "Downloads" feature: have they taken more away from users without a Plex pass? Bait and switch?

EDIT: /u/bauerknight brought it to my attention that this issue is mostly addressed in the final question of the FAQ. It appears that they will be "grandfathering" in Plex users who were using the old "sync" feature.

Plex remote access problems

i cant get remote access to my plex server, not sure what forwarding settings should be. i have restarted the router and my qnap.

Re: Plex remote access problems

On my port forward, I have both TCP and UDP forwarded, i'm not sure which one plex uses.

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