Remote-access Guide

plex remote access connected for a second then disconnects

by Mr. Darrel Schneider Published 2 years ago Updated 1 year ago

Why isn’t Plex remote access working?

There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work. Outdated Plex Version: Plex Media Server releases frequent updates every now and then to fix bugs or introduce new features into the application.

How to manually change port number in Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial). Check “Manually specify public port”. Unless you have a pressing reason to do so, there’s no need to change the port number here.

How does Plex handle connection data?

The Plex system automatically handles all the connection data as long as you are logged into the same Plex account on your media server and all your client devices. If you’re having issues, however, don’t worry–in the next section we’ll look at the most common issues and how to solve them.

How do I fix Plex not connecting to the Internet?

If UPnP is off, turning it on will allow Plex to automatically forward itself to the greater internet. If your router doesn’t support NAT-PMP or UPnP (or you have a pressing reason not to use it) then you’ll want to jump to the section below “Manually Forward Your Ports” Far and away the UPnP fix should remedy nearly everyone’s connectivity issues.

Does Plex need UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Does Plex need port forwarding?

Plex Media Client: allows you to stream your content to all of your devices, anywhere. To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

Why can't I access my Plex server remotely?

NAT/UPnP Compatibility: Either NAT or UPnP (depending on your router model) need to be enabled in order for port forwarding to work properly. If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Which port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Do you need Plex Pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Can I watch Plex away from home?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

What does double NAT mean?

What is Double NAT? You can connect 2 routers to extend the Wi-Fi coverage in your home. But when you have 2 routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. This scenario is called Double NAT.

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

How do I fix double NAT on one router?

This once again disables its NAT and routing functions, eliminating one of two NAT devices....Fix double NAT via your routerNavigate to your router login page. ... Log in to your router using the required credentials.Navigate to the wireless options on your router. ... Enable Access Point (AP) Mode.Save your changes.

Does Plex need TCP or UDP?

In order to forward a port for Plex Media Server, you'll need three main pieces of information: WAN/External Port: Port 32400 (TCP) is default, but you can generally use any available port in the 20,000 to 50,000 range.

Is Plex remote access secure?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Does Plex work without Internet connection?

The Plex Media Server generally assumes you will have an active internet connection when using it. While most things will still work fine if you temporarily don't have a connection, some things do require an active connection. These include: Adding new library content (retrieving metadata, art, etc.)

What ports should I block on my firewall?

Which Ports Should You Block On Your Firewall?ServicePort TypePort NumberNetBIOS/IPTCP, UDP137-139SMB/IPTCP445Trivial File Transfer Protocol (TFTP)UDP69SyslogUDP5143 more rows•Oct 25, 2021

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

What is double NAT?

Double NAT: NAT (Network address translation) handles the task of managing all network requests coming into your public IP against all the internal IPs. There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

spikes2020

Edit: I solved it by turning on UPnP...... but it now cuts out after 30 second to 1 min unless i am watching a video then it seems to last longer... is there a time out thing i need to disable and how?

mfwade

I at one time had the same issue. Found multiple instances on other forums that stated it was a bug. Even when it was red, it still worked.

spikes2020

I at one time had the same issue. Found multiple instances on other forums that stated it was a bug. Even when it was red, it still worked.

mfwade

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

spikes2020

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

spikes2020

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

mfwade

Just following up on this thread. Were you able to get your issue sorted out? Turn off GEOIP FILTERING and see if the problem persisits. I had similar issues even though I was allowing US and Irelend.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

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