Remote-access Guide

plex remote access connects for a second and then disconnects

by Joesph Gaylord Published 2 years ago Updated 1 year ago

Why isn’t Plex remote access working?

There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work. Outdated Plex Version: Plex Media Server releases frequent updates every now and then to fix bugs or introduce new features into the application.

How does Plex handle connection data?

The Plex system automatically handles all the connection data as long as you are logged into the same Plex account on your media server and all your client devices. If you’re having issues, however, don’t worry–in the next section we’ll look at the most common issues and how to solve them.

How to manually change port number in Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial). Check “Manually specify public port”. Unless you have a pressing reason to do so, there’s no need to change the port number here.

Why can't I connect to Plex Media Server?

This usually occurs if your internet connection is either very slow or is having interference. You might need to look into the network to fix this problem. Firewall: There might be instances where your Firewall might be blocking the communication between Plex Media Server.

Does Plex need UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Does Plex need port forwarding?

Plex Media Client: allows you to stream your content to all of your devices, anywhere. To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

Why can't I access my Plex server remotely?

NAT/UPnP Compatibility: Either NAT or UPnP (depending on your router model) need to be enabled in order for port forwarding to work properly. If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Which port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Do you need Plex Pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Can I watch Plex away from home?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

What does double NAT mean?

What is Double NAT? You can connect 2 routers to extend the Wi-Fi coverage in your home. But when you have 2 routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. This scenario is called Double NAT.

How do I port forward a double NAT?

How to port forward through double NATUse DMZ to forward connections. Log into your second router (the one farthest from the Internet/closer to your PC) ... Use double router port forwarding. Log into your first router (use Wi-Fi or plug your PC straight into the WAN port) ... Set up a static IP address on Windows 10.

What is Plex relay?

What is Relay? In a nutshell, if your app isn't able to make a direct connection to your Plex Media Server when you're away from home, we can act as sort of a middle man and “relay” the stream from your server to your app.

Does Plex need TCP or UDP?

In order to forward a port for Plex Media Server, you'll need three main pieces of information: WAN/External Port: Port 32400 (TCP) is default, but you can generally use any available port in the 20,000 to 50,000 range.

Is Plex remote access secure?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Does Plex work without Internet connection?

The Plex Media Server generally assumes you will have an active internet connection when using it. While most things will still work fine if you temporarily don't have a connection, some things do require an active connection. These include: Adding new library content (retrieving metadata, art, etc.)

What ports should I block on my firewall?

Which Ports Should You Block On Your Firewall?ServicePort TypePort NumberNetBIOS/IPTCP, UDP137-139SMB/IPTCP445Trivial File Transfer Protocol (TFTP)UDP69SyslogUDP5143 more rows•Oct 25, 2021

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex update itself?

Normally, Plex’s web application updates itself over time as you use it. The case is different in case of Ubuntu or other platforms where Plex is running. Below is the method on how to update Plex on an Ubuntu machine. You can easily google other methods for updating if you have it running on another platform.

spikes2020

Edit: I solved it by turning on UPnP...... but it now cuts out after 30 second to 1 min unless i am watching a video then it seems to last longer... is there a time out thing i need to disable and how?

mfwade

I at one time had the same issue. Found multiple instances on other forums that stated it was a bug. Even when it was red, it still worked.

spikes2020

I at one time had the same issue. Found multiple instances on other forums that stated it was a bug. Even when it was red, it still worked.

mfwade

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

spikes2020

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

spikes2020

By chance, do you have geolocation filtering on? If so, allow Ireland through. Plex remote/proxy servers are located there and for whatever reason it needs to be able to communicate with them.

mfwade

Just following up on this thread. Were you able to get your issue sorted out? Turn off GEOIP FILTERING and see if the problem persisits. I had similar issues even though I was allowing US and Irelend.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

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