If remote access is dropping out, please make sure you run with debug logging enabled on the server - see https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/ Restart the server to get fresh logs created When the problem arises, note down the time and get screenshot of any connection issues from plex apps.
Full Answer
How do I remote access my Plex server?
Remote Access. Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.
Why is my Plex Media Server not working?
Outdated Plex Version: Plex Media Server releases frequent updates every now and then to fix bugs or introduce new features into the application. There might be cases where your Plex application is outdated, hence, you should update it to make it work right.
How does Plex handle connection data?
The Plex system automatically handles all the connection data as long as you are logged into the same Plex account on your media server and all your client devices. If you’re having issues, however, don’t worry–in the next section we’ll look at the most common issues and how to solve them.
How to setup Plex on a Mac?
Now we need the MAC address of the server computer (which is hosting Plex). You can easily do that by pressing Windows + S, typing command prompt, right-clicking on it and select Run as administrator. Now type in ipconfig in the dialogue box and press Enter.
Why do I keep losing remote access on Plex?
Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.
Does Plex need a static IP?
A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.
Does Plex need port forwarding?
Plex Media Client: allows you to stream your content to all of your devices, anywhere. To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.
Can you access your Plex server remotely?
Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.
Which port should I use for Plex?
TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]
What IP addresses does Plex use?
NAS Devices Type http://[Plex Media Server IP Address]:32400/web (e.g. http://192.168.1.25:32400/web) The browser will connect to the Plex Media Server and load Plex Web App.
Do you need Plex Pass for remote access?
It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.
Why can't I access my Plex server?
Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router. Disable any proxies being used on your computer or router. Make sure you aren't requiring secure connections on the server while using an app that doesn't support them (see below)
Should you run Plex through VPN?
If you're experiencing slow speeds when trying to stream your Plex videos, you could be a victim of ISP throttling. This can be avoided with a VPN for Plex as it safeguards all the data you send across the Internet using AES 256-bit encryption.
Is it safe to expose Plex to Internet?
Things like 32400 for Plex are just a way for traffic to flow directly between the servers. Since Plex isn't providing any general access to your server on that port (like a login) it's generally considered safe.
How do I assign a static IP address to my computer?
How to Set a Static IP AddressAccess the Control Panel. In the Windows search bar, type in “ncpa. ... Select the Network Adapter. ... Select Properties. ... Select Internet Protocol Version 4 (TCP/IPv4) ... Manually enter IP address and subnet mask. ... Save Settings. ... Revert Back to DHCP.
How do I share my Plex server with friends?
Enter the username or email address of the person you want to share your library with, and click on the user when it pops up. In the next window, choose which libraries you share with others. To share all of them, select your server and click Save. Or select only the libraries you want to share, then click Save.
What is myPlex?
The Plex cloud services – we've called them myPlex – are designed to do three things to help make your lives easier: 1) An incredibly easy way for you to access your media remotely. One of the most common support questions we get involves connecting a mobile device to media stored at home.
Why is Plex server error?
This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.
Why is Plex not working?
There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.
Why does Plex Media Server buffer?
This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.
What is plex media?
Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.
What happens if you don't have a stable internet connection?
The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).
How to run ncpa.cpl?
Press Windows + R, type “ ncpa.cpl ” in the dialogue box and press Enter.
Does a plex router need NAT?
If these are not enabled or have different configurations set than required, Plex Remote Access will not work.
What port do you forward plex media server to?
If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)
What to do if remote access is disabled?
If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.
How fast can you upload a stream?
For instance, you might decide that you don’t want any individual remote stream to go over 4 Mbps, even if you have a higher total internet upload speed and allow multiple streams.
Does Plex Media Server allow remote access?
The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.
Does Plex Media Server require a Plex Pass?
Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.
How to check if Plex is disabled?
While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.
What does the control panel indicate on Plex?
In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.
What happens when you double up a NAT system?
When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.
How to set up static IP address on Plex?
You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.
How to port forward on Plex?
First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).
Can you use Plex Media Server on a TV?
If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)
Can you watch Plex on your phone?
One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.
Can't access Plex server on LAN?
Cannot access server on LAN. Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit.
What is Plex Media Server?
Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Unfortunately, things can go wrong, so I rounded up some common issues and solutions that can help you get back on track.
What is a Plex plug and play?
Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. Or you can go down the manual route by opening up a port yourself.
Can you ignore Plex updates?
One thing many people seem to sometimes ignore is updates, be it on the smartphone, PC or on a server. The Plex server is something you're likely to set up and forget, but you really do need to remain on top of things, especially if you encounter a problem that has already been fixed in a newer release. The first step to carry out is a version check. Follow this process:
Is it hard to put together a Plex server?
Putting together a Plex server isn't difficult, especially with some killer NAS units that can do all the hard work for you. When it comes to storage, you should always look at picking up one of these hard drives.