Remote-access Guide

plex remote access is unavailable upnp is enable

by Tristian Renner Published 2 years ago Updated 1 year ago
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Regardless, it’s easy enough to check the status of remote access and enable it if it is currently disabled. While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab. Then, from the left hand navigation pane, select “Remote Access”.

To do so:
  • Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General.
  • Go to Settings > Server > Remote Access.
  • If needed, toggle the Show Advanced button to ensure the appropriate options are visible.
  • Enable the Manually specify public port checkbox.
Jan 12, 2022

Full Answer

Why is UPnP not working on my Plex server?

If UPnP is on and its not working check your plex preferences remote access setup. In plex my is automatically using the ports translated in UPnP, no manual settings. and again those line up with the orbi uPNP page.

How do I enable remote access to my Plex server?

To do so: Open Plex Web App and make sure you’re signed in to your Plex Account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible.

Why can’t I see Plex on my server?

This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar. Whenever you open your server settings or visit your Remote Access settings page, your server makes a HTTP request to our plex.tv service.

Why isn’t my port being forwarded automatically for Plex?

If the port isn’t being forwarded automatically, we have no option other than manually forwarding the port which Plex will use. Usually, the need for manual port forwarding arises when uPnP or NAT-PMP is not enabled on your router. This method is quite straightforward and isn’t as intimidating as it seems.

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How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

How do I fix Plex server connection?

Ensure you have the current version of Plex Media Server installed. Ensure that Plex Media Server is actually actively running. Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router.

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

How do I enable Plex remote?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Why can't I access my Plex server remotely?

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.

How do I reset my Plex server?

Plex Media Server Create, organize, and store your collections....Remove Libraries and DataQuit/exit/stop the Plex Media Server to ensure that it is not running.Delete the contents of the folder(s) for your operating system as noted below.Restart the Plex Media Server.

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

What is enable UPnP on router?

UPnP is a convenient way of allowing gadgets to find other devices on your network and if necessary modify your router to allow for device access from outside of your network.

What is UPnP service?

UPnP (Universal Plug and Play) is a networking protocol that enables devices to discover each other and connect without the need for manual configuration or user intervention. The protocol automates all the steps necessary for recognition and communication between devices on the same network.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

What port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I enable port forwarding for Plex?

1:0312:15Plex - How to Port Forward - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo let's get started to get started you're going to want to load into Plex. Now usually you can loadMoreSo let's get started to get started you're going to want to load into Plex. Now usually you can load up Plex by going down the far bottom right hand corner of your screen and double-clicking the plex

How do I manually update my Plex server?

1:064:07HOW TO Update Plex Media Server on a Synology NAS - YouTubeYouTubeStart of suggested clipEnd of suggested clipAvailable you can click this to see what's new what you want to do is download it here so clickMoreAvailable you can click this to see what's new what you want to do is download it here so click please install manually that'll pop a window open it'll go to download i've already done it.

What port is Plex Media Server on?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I connect to my server?

Windows InstructionsOpen the Start menu and click "Computer."Click the "Map network drive" button in the toolbar.Click the "Drive" menu and choose the letter to assign to the server.Fill in the Folder field with the IP address or hostname of the server you want to access.More items...

Will Plex Ever Get A Fully Dedicated Audiobook Player?

It seems like this is the glaring feature that Plex is missing. And yes I know there is a feature to remember the position in the audiotrack which is necessary for audiobooks already present but when you're 90%+ through the audio content Plex treats the it as completed.

Plex offline - it sucks

So today i had my first internet outage for 7 hours and i have read/prepared enough to know what i can do when this happens.

Issues connecting to plex. Down again?

Loading is very sloowwwwwwwwwwwwwwww. Anyone else experiencing this. Rarely loads.

Vote for this Plex feature request that will make 3rd party applications more efficient

Many 3rd party applications ( Tautulli, Ombi, Overseerr, Petio, and many others) that integrate with Plex rely on external metadata IDs such as IMDB, TMDB, and TVDB IDs.

What to do if UPNP is not working?

The router should pick up on the plex server and registered the upnp setting for the ports it is broadcasting with to accomodate. If UPnP is on and its not working check your plex preferences remote access setup. In plex my is automatically using the ports translated in UPnP, no manual settings. and again those line up with the orbi uPNP page.

Can port forwarding break UPnP?

I prefer to let features do what they are supposed to and not artificially insert hardcoding into the mix which will inevitably break as things change and will have long forgotten the specifics. port forwarding can break as your environment evolves. With a properly setup UPnP config plex should request router updates dynically. If that all checks out, there is a chance your "internet "modem" is interfering with UPnP, check that next. and then if all else fails use manual port forwarding.

Why is Plex blocking my network connection?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that’s required for Plex and your server to test whether Remote Access is working correctly for you. This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar.

How to use plex port forwarding?

To do so: Open Plex Web App and make sure you’re signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access.

What port is plex media server?

Forward that unique external port number to LAN/internal port 32400 for the local IP address of the corresponding computer running that Plex Media Server – follow the previous instructions

Where to find my router's WAN/Internet/External IPv4 address?

Find your router’s WAN/Internet/External IPv4 address. This is usually found on a “status” page in the router settings.

Does plex.tv work with uPnP?

Enabling Remote Access to connect your server with plex.tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. These allow an application like Plex Media Server to automatically configure a forwarded port on the router without you needing to do anything. Not all routers have these protocols, and some have implementations that don’t work so well. If enabling Remote Access isn’t successful for you automatically:

Can you manually forward plex port?

If you need (or wish) to manually forward the port that Plex Media Server uses in your router, this is typically straightforward and fairly easy to do. This is not an inferior configuration, it just takes a little more work. To configure the manual port-forward:

Where to set up port forwarding?

You can try to set up a port forward in the service provider’s modem/router (in addition to your own). The process is similar to what was outlined earlier, except that you’re using your router’s WAN/Internet/External IP address where you would otherwise enter the local IP address. (See above for information about port forwarding.)

Squid

Do you have a modem with a built in router in front of your main router? If you do then you have disable its built in router function on it for plex to be able to communicate to the outside world

Helmonder

I have plex installed. seems like there is a connection to the internet (I can sign in under 'server' - 'general', I can download subtitles , art, etc no problem) but i can't get remote access to work. under 'server' - 'remote access' it says "not available outside your network".

CHBMB

Unraid-->AppleAirPortExtreme (Bridge Mode)--> D-Link DSR-500 (router, UPnP enabled) --> Netgear (Modem - Bridge mode) (don't remember exact model - its what the provider supplied me with).

CHBMB

It seems that router firmware update fixed the issue! (though the previous FW was from 2014 so not that old...)

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