Remote-access Guide

plex remote access issues 1.14.1.5

by Abdul Reichel Published 2 years ago Updated 1 year ago
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Full Answer

Why is my Plex remote access not working?

Plex remote access not working? Plex offers a remote access feature that relies on port forwarding, but the configuration may not always work or there may be other common issues like Double-NAT, resulting in an error like the screenshot below. Using port forwarding also exposes an open port to your home network that can potentially be exploited.

How do I set up remote access for multiple Plex servers?

If you have more than one Plex Media Server to connect on your local network, you can set up Remote Access for all of them. Things work basically exactly as outlined above, except that you will need to choose a unique external port number for each server. To do this: Choose a different unique port number for each of your Plex Media Servers

What is the best port number for Plex remote access?

The big secret here is proper port forwarding for plex remote access! Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000. Also when setting a static IP to your Plex Media Server it is always recommended to restart your device...

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Why is remote access not working Plex?

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.

Does Plex use UDP or TCP?

The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I get Plex to work remotely?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Do I need port forwarding for Plex?

To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

Do you need Plex pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

What is the IP address for Plex?

Open a browser window. Type http://localhost:8888/web into the address bar. The browser will connect to the Server as if it were local and load Plex Web App.

How do I get Plex direct connection?

Enable Remote Access That direct connection will allow the apps to stream at higher qualities and the connection will be more efficient. You can find the Remote Access area under Settings > Server > Remote Access in the Plex Web App. In many cases, everything will work automatically.

Is Plex a DLNA server?

Your Plex Media Server can function as a DLNA (Digital Living Network Alliance) server in addition to its normal Plex functions. This allows regular DLNA clients to be able to access content from the Server. You can access these preferences under Settings > Server > DLNA in Plex Web App.

How do I setup port forwarding for Plex?

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Does Plex work without Internet connection?

The Plex Media Server generally assumes you will have an active internet connection when using it. While most things will still work fine if you temporarily don't have a connection, some things do require an active connection. These include: Adding new library content (retrieving metadata, art, etc.)

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

Why is Plex blocking my network connection?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that’s required for Plex and your server to test whether Remote Access is working correctly for you. This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar.

What port is plex media server?

Forward that unique external port number to LAN/internal port 32400 for the local IP address of the corresponding computer running that Plex Media Server – follow the previous instructions

How to use plex port forwarding?

To do so: Open Plex Web App and make sure you’re signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access.

Does plex.tv work with uPnP?

Enabling Remote Access to connect your server with plex.tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. These allow an application like Plex Media Server to automatically configure a forwarded port on the router without you needing to do anything. Not all routers have these protocols, and some have implementations that don’t work so well. If enabling Remote Access isn’t successful for you automatically:

Can you manually forward plex port?

If you need (or wish) to manually forward the port that Plex Media Server uses in your router, this is typically straightforward and fairly easy to do. This is not an inferior configuration, it just takes a little more work. To configure the manual port-forward:

Do all routers have remote access?

Not all routers have these protocols, and some have implementations that don’t work so well. If enabling Remote Access isn’t successful for you automatically: Find your router’s user manual or on-line documentation. If they do, you may need to switch the feature on in the router’s software.

Can you connect to Plex Media Server from remote?

If you have more than one Plex Media Server to connect on your local network, you can set up Remote Access for all of them. Things work basically exactly as outlined above, except that you will need to choose a unique external port number for each server. To do this:

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex update itself?

Normally, Plex’s web application updates itself over time as you use it. The case is different in case of Ubuntu or other platforms where Plex is running. Below is the method on how to update Plex on an Ubuntu machine. You can easily google other methods for updating if you have it running on another platform.

Can Plex server be used from other devices?

There are also network related issues which might prevent you from accessing your Plex server from other devices. Now there are two ways we go about this; either you can power cycle your server machine and the target machine or you can wait the issue out for the network to return to its normal state. For power cycling, follow the steps below:

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

Can't access Plex server on LAN?

Cannot access server on LAN. Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit.

What is Plex Media Server?

Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Unfortunately, things can go wrong, so I rounded up some common issues and solutions that can help you get back on track.

What is a Plex plug and play?

Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. Or you can go down the manual route by opening up a port yourself.

Can you ignore Plex updates?

One thing many people seem to sometimes ignore is updates, be it on the smartphone, PC or on a server. The Plex server is something you're likely to set up and forget, but you really do need to remain on top of things, especially if you encounter a problem that has already been fixed in a newer release. The first step to carry out is a version check. Follow this process:

Is it hard to put together a Plex server?

Putting together a Plex server isn't difficult, especially with some killer NAS units that can do all the hard work for you. When it comes to storage, you should always look at picking up one of these hard drives.

Why is Plex Remote Access not working?

In some cases, these firewalls could also block connection to Plex server and cause Plex Remote Access not working.

How to check if plex is enabled?

Step 1: Launch your browser and input the IP address related to your router in the address bar, such as 192.168.8.1. Step 2: Go to your router settings.

What is plex application?

Plex is an application with numerous parameters being used at the same time. If any one of them gets into an error state or is misconfigured, you might encounter problems when you use the program. You can try performing a power cycling for both the server and target computer.

How to set up a Plex server?

Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port. Then enter the WAN/External Port which you set up. Step 3: Click APPLY to save the settings.

Plex remote access not working?

Plex offers a remote access feature that relies on port forwarding, but the configuration may not always work or there may be other common issues like Double-NAT, resulting in an error like the screenshot below.

Prerequisites

The rest of this guide assumes that you have some components already installed. If you’ve already installed Plex, WSL, and Docker on your Windows PC, skip ahead to “Sign up for Twingate” below. If not, please following these instructions first.

Sign up for Twingate

Twingate Starter is a new free plan that is designed for home and personal use. If you don’t have an account already, please click here and follow the simple steps to sign up for a Starter account and begin the initial setup.

Add a Connector

After completing the steps above, you should now have a Starter account with a Remote Network set up. The next step is to deploy a Twingate Connector, which is a piece of software that allows for secure access to your remote network and the devices connected to it.

Add a Resource

You’ve now set up a Connector on your Windows PC, which enables remote access to Plex, or other services that you’re running on your computer (called a “Resource” in Twingate).

Download the Twingate client

All that’s left to do now is to install Twingate on your devices (we support Windows, Mac, Linux and have apps for iOS and Android) and access your Plex Media Server from anywhere. As an example, let’s walk through setting things up on iOS.

Sharing is Caring

Do you want to share access with a family member? You can easily do this from the Twingate web UI. Just go to the Team tab and click “Invite User” to send an email invitation. The recipient would simply follow the same steps to download the Twingate client, join your network, and get access to Plex, or any other resource you set up!

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