Remote-access Guide

plex remote access just stopped working

by Madison Luettgen V Published 1 year ago Updated 1 year ago
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To do so: Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible.Jan 12, 2022

Full Answer

Why can’t I enable remote access on my Plex server?

If a particular runway (port) is closed, it can’t accept any incoming traffic. If you want to enable remote access on Plex, a specific port needs to be opened on your router to allow the traffic to flow correctly. Most people will not run into issues trying to enable Remote Access with their Plex Media Server.

Why is Plex not working on my computer?

Glitch: There might be a network glitch at the server side or the service might be down due to network interference. There is nothing more you can do except power cycling your computer. There are many instances where several bugs are induced into the Plex application which causes it not to work as expected.

Why is UPnP not working on my Plex server?

If UPnP is on and its not working check your plex preferences remote access setup. In plex my is automatically using the ports translated in UPnP, no manual settings. and again those line up with the orbi uPNP page.

What is the best port number for Plex remote access?

The big secret here is proper port forwarding for plex remote access! Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000. Also when setting a static IP to your Plex Media Server it is always recommended to restart your device...

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Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

Is Plex down for maintenance?

No incidents or maintenance related to this downtime. No incidents reported today.

Why is Plex not opening?

This most likely means your server is not claimed by your Plex account. Go to your box's dashboard and press "Actions->Claim Plex server" and run through the menu. After a few minutes your Plex should show up again on app.plex.tv.

Which port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

What happened Plex?

On Friday, Plex will end support for podcasts, a feature it added in 2018. Plex is also removing the dedicated Web Shows section, but most of this content will still appear elsewhere in the app. Plex doesn't explicitly say why it's ending podcast support, only that it's no longer worth the company's time.

Is Plex legal?

Plex is perfectly legal whenever you're streaming from their server or whenever you upload personal media that was acquired and reproduced legally.

How do I check Plex server status?

At the top of the Dashboard, you can see media that's currently being played from the server in the Now Playing area at the top. If the user is signed in to their Plex account, you'll see their name on the Now Playing entry. This includes playback both locally and from shared users.

Why won't Plex work on my smart TV?

If your smart TV app has trouble connecting to a Media Server after September 30th, please ensure that both the app and the server are set to allow insecure connections: On the TV app*, ensure that Settings -> Advanced -> Allow Insecure Connections is set to Always, and on the server, ensure that Settings -> Network -> ...

How do I reset my Plex server?

Plex Media Server Create, organize, and store your collections....Remove Libraries and DataQuit/exit/stop the Plex Media Server to ensure that it is not running.Delete the contents of the folder(s) for your operating system as noted below.Restart the Plex Media Server.

How do I restart Plex Media Server?

Look for the Plex icon in the Windows system tray (or the macOS menu bar). Select “Exit” to safely shut down the server. Relaunch the application as you normally would using a shortcut in your Start Menu, Dock, or the like to fire it up.

What is remote access on Plex?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

What is Plex relay?

What is Relay? In a nutshell, if your app isn't able to make a direct connection to your Plex Media Server when you're away from home, we can act as sort of a middle man and “relay” the stream from your server to your app.

Is Plex remote access secure?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex update itself?

Normally, Plex’s web application updates itself over time as you use it. The case is different in case of Ubuntu or other platforms where Plex is running. Below is the method on how to update Plex on an Ubuntu machine. You can easily google other methods for updating if you have it running on another platform.

Squid

Do you have a modem with a built in router in front of your main router? If you do then you have disable its built in router function on it for plex to be able to communicate to the outside world

Helmonder

I have plex installed. seems like there is a connection to the internet (I can sign in under 'server' - 'general', I can download subtitles , art, etc no problem) but i can't get remote access to work. under 'server' - 'remote access' it says "not available outside your network".

CHBMB

Unraid-->AppleAirPortExtreme (Bridge Mode)--> D-Link DSR-500 (router, UPnP enabled) --> Netgear (Modem - Bridge mode) (don't remember exact model - its what the provider supplied me with).

CHBMB

It seems that router firmware update fixed the issue! (though the previous FW was from 2014 so not that old...)

What to do if UPNP is not working?

The router should pick up on the plex server and registered the upnp setting for the ports it is broadcasting with to accomodate. If UPnP is on and its not working check your plex preferences remote access setup. In plex my is automatically using the ports translated in UPnP, no manual settings. and again those line up with the orbi uPNP page.

Can port forwarding break UPnP?

I prefer to let features do what they are supposed to and not artificially insert hardcoding into the mix which will inevitably break as things change and will have long forgotten the specifics. port forwarding can break as your environment evolves. With a properly setup UPnP config plex should request router updates dynically. If that all checks out, there is a chance your "internet "modem" is interfering with UPnP, check that next. and then if all else fails use manual port forwarding.

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