Remote-access Guide

plex remote access keeps conking oiut

by Miss Shanny Schumm Published 3 years ago Updated 2 years ago
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If remote access is dropping out, please make sure you run with debug logging enabled on the server - see https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/ Restart the server to get fresh logs created When the problem arises, note down the time and get screenshot of any connection issues from plex apps.

Full Answer

How do I enable remote access to my Plex Media Server?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab. Then, from the left hand navigation pane, select “Remote Access”.

Why is my Plex server not available outside my network?

If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

Does Plex for remote access make your WiFi faster?

I noticed that it made our wifi faster but for some reasons when I start setting up the Plex for Remote Access, most of the IP address of our local hardwares went from 192.168.X.X to 10.0.X.X. Just to note that my videos for Plex is in a ReadyNAS which is connected to the Orbi Router. Thus the remote access for the Plex is not working anymore.

What is the best port number for Plex remote access?

The big secret here is proper port forwarding for plex remote access! Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000. Also when setting a static IP to your Plex Media Server it is always recommended to restart your device...

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Why do I keep losing remote access on Plex?

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.

How do I secure Plex remote access?

By default the Secure Connections on your Plex Media Server is set to preferred. Meaning there isn't even anything special you need to do unless you want it required at all times. Sign in to your Plex account in the server. Under Settings > Server > Network in the Plex Web App.

How do I fix Plex server connection?

Ensure you have the current version of Plex Media Server installed. Ensure that Plex Media Server is actually actively running. Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router.

How does the remote access to Plex work?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Should I use a VPN for Plex?

If you're experiencing slow speeds when trying to stream your Plex videos, you could be a victim of ISP throttling. This can be avoided with a VPN for Plex as it safeguards all the data you send across the Internet using AES 256-bit encryption.

Is using Plex illegal?

Plex is perfectly legal whenever you're streaming from their server or whenever you upload personal media that was acquired and reproduced legally. On the other hand, the user can put illegally obtained content on their personal media server.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Do you need Plex pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Does Plex need port forwarding?

Plex Media Client: allows you to stream your content to all of your devices, anywhere. To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

What port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I access Plex server from another computer?

To open the Plex Web App from a different device than the server computer while still on the same network: Open a browser window. Type http://server.local.ip.address:32400/web into the address bar (e.g “http://192.168.1.5:32400/web”) The browser will connect to the server and load Plex Web App.

How do I secure Plex remote access Reddit?

Don't port forward plex.Get a domain.Setup a webserver (nginx) and certbot for SSL certificates.Setup cloudflare for proxy and use their firewall rules to block non US based IPs and know bots.Setup your firewall to open port 443, but only allow incoming requests from a cloudflare IP.Disable remote access in Plex.More items...•

Is Plex a security risk?

UPDATED Security researchers uncovered vulnerabilities in Plex that created a means for attackers to compromise devices or access private video or picture files on a vulnerable server.

How do I secure my connection to the server?

Secure Server ConnectivityEstablish and Use a Secure Connection. ... Use SSH Keys Authentication. ... Secure File Transfer Protocol. ... Secure Sockets Layer Certificates. ... Use Private Networks and VPNs. ... Monitor Login Attempts. ... Manage Users. ... Establish Password Requirements.More items...•

How do I make Plex direct connection?

Enable Remote Access That direct connection will allow the apps to stream at higher qualities and the connection will be more efficient. You can find the Remote Access area under Settings > Server > Remote Access in the Plex Web App. In many cases, everything will work automatically.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

How to check IPconfig status?

You can check the status of ipconfig in a Command Prompt, or head to System Preferences > Network on a Mac.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

How to run ncpa.cpl?

Press Windows + R, type “ ncpa.cpl ” in the dialogue box and press Enter.

The new "Downloads" feature: have they taken more away from users without a Plex pass? Bait and switch?

EDIT: /u/bauerknight brought it to my attention that this issue is mostly addressed in the final question of the FAQ. It appears that they will be "grandfathering" in Plex users who were using the old "sync" feature.

Can we Auto skip intro?

I was wondering if there is a setting to auto skip intro and not have to keep hitting the skip button.

How are you Running your Plex Server?

Curious what most people’s setups look like, I’m running from desktop but looking to switch.

What to do if UPNP is not working?

The router should pick up on the plex server and registered the upnp setting for the ports it is broadcasting with to accomodate. If UPnP is on and its not working check your plex preferences remote access setup. In plex my is automatically using the ports translated in UPnP, no manual settings. and again those line up with the orbi uPNP page.

Can port forwarding break UPnP?

I prefer to let features do what they are supposed to and not artificially insert hardcoding into the mix which will inevitably break as things change and will have long forgotten the specifics. port forwarding can break as your environment evolves. With a properly setup UPnP config plex should request router updates dynically. If that all checks out, there is a chance your "internet "modem" is interfering with UPnP, check that next. and then if all else fails use manual port forwarding.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

What happens if you don't set up a static IP address?

If you don’t do this every time your router assigns a new internal address to the media server it will break your port forwarding rule. If you need more information on setting up a static IP address you can search for documentation for your specific router and read up on static IP addresses here.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

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