Remote-access Guide

plex remote access not staying open

by Liam Welch Published 2 years ago Updated 2 years ago
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Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.Jan 12, 2022

Full Answer

How to troubleshoot Plex remote access not working?

If you find your plex remote access not working, follow this guide to troubleshoot your remote access issues. The big secret here is proper port forwarding for plex remote access! Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000.

What is the best port number for Plex remote access?

The big secret here is proper port forwarding for plex remote access! Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000. Also when setting a static IP to your Plex Media Server it is always recommended to restart your device...

Why isn’t the port I want Plex to use automatically?

If the port isn’t being forwarded automatically, we have no option other than manually forwarding the port which Plex will use. Usually, the need for manual port forwarding arises when uPnP or NAT-PMP is not enabled on your router.

How do I connect to Plex from a Windows PC?

You’ve now set up a Connector on your Windows PC, which enables remote access to Plex, or other services that you’re running on your computer (called a “Resource” in Twingate). Go back to your Remote Network and click on the “Add Resource” link. You’ll see a popup like the one below.

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How do I make sure Plex is always running?

To start Plex from AlwaysUp choose Application > Start "Plex Media Server". In a few seconds, the state should change to "Running". If you do need to interact with Plex — to add media or change settings — you should: Stop Plex in AlwaysUp.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

What port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Is it safe to open port for Plex?

Yes, port forwarding Plex is safe. Just make sure your internet connection is secured with AES 256-bit encryption for optimal online privacy and security.

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Can I watch Plex away from home?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

What is Plex relay?

What is Relay? In a nutshell, if your app isn't able to make a direct connection to your Plex Media Server when you're away from home, we can act as sort of a middle man and “relay” the stream from your server to your app.

Does UPnP work with port forwarding?

Universal Plug and Play (UPnP) is a network protocol that allows compliant devices to automatically set port forwarding rules for themselves. These devices can be personal computers, printers, security cameras, game consoles or mobile devices that communicate with each other and share data over your network.

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

How do I add UPnP to my router?

To enable or disable Universal Plug and Play:Launch a web browser from a computer or mobile device that is connected to your router's network.Enter the router user name and password. The user name is admin. ... Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays.Select or clear the Turn UPnP On check box.

What is UPnP service?

UPnP (Universal Plug and Play) is a networking protocol that enables devices to discover each other and connect without the need for manual configuration or user intervention. The protocol automates all the steps necessary for recognition and communication between devices on the same network.

How to find the internal port on a router?

Follow the directions on that site. First go to plex, settings, server, remote access and you’ll see the internal port (prob 32400) and the external port. In your router for the external port beginning and ending should both be the second port shown in that settings page. Uncheck “use the same port range”. Internal start and finish range should be the same as well (32400 for me), and then your ip.

Does Plex change UPNP?

As you can see on here, it seems that the PLEX people changed their UPNP subsystem somewhere, though gods only know why. It appears that if you can get yourself a static ip, and then do manual port forwarding you can force it to work.

What is Plex

When we talk about Plex we refer to an application that we can install on our devices. Its mission is to allow us to centralize multimedia files in one place. For example movies and series and be able to watch them from another device.

How to configure Plex to enter from the Internet

This function will allow us to connect to our Plex server from anywhere , simply by having access to the Internet. We will not have to pay anything additional and it is an option that undoubtedly expands the possibilities of only limiting ourselves to having access from the local network.

Why access Plex remotely

We have explained how we can access Plex remotely and view all the content. However, you may be wondering what this feature is really for or how it improves to, for example, storing videos directly in a memory.

Plex remote access not working?

Plex offers a remote access feature that relies on port forwarding, but the configuration may not always work or there may be other common issues like Double-NAT, resulting in an error like the screenshot below.

Prerequisites

The rest of this guide assumes that you have some components already installed. If you’ve already installed Plex, WSL, and Docker on your Windows PC, skip ahead to “Sign up for Twingate” below. If not, please following these instructions first.

Sign up for Twingate

Twingate Starter is a new free plan that is designed for home and personal use. If you don’t have an account already, please click here and follow the simple steps to sign up for a Starter account and begin the initial setup.

Add a Connector

After completing the steps above, you should now have a Starter account with a Remote Network set up. The next step is to deploy a Twingate Connector, which is a piece of software that allows for secure access to your remote network and the devices connected to it.

Add a Resource

You’ve now set up a Connector on your Windows PC, which enables remote access to Plex, or other services that you’re running on your computer (called a “Resource” in Twingate).

Download the Twingate client

All that’s left to do now is to install Twingate on your devices (we support Windows, Mac, Linux and have apps for iOS and Android) and access your Plex Media Server from anywhere. As an example, let’s walk through setting things up on iOS.

Sharing is Caring

Do you want to share access with a family member? You can easily do this from the Twingate web UI. Just go to the Team tab and click “Invite User” to send an email invitation. The recipient would simply follow the same steps to download the Twingate client, join your network, and get access to Plex, or any other resource you set up!

ThisIsCheez

So I have a SonicWALL on my home network and a newly setup Plex server. Before I had the Plex Server app running on my QNAP NAS but recently moved it to a dedicated host.

Forward the Port in the Router

In order to forward a port for Plex Media Server, you’ll need three main pieces of information:

ThisIsCheez

So the above info is from the Plex website. From what I have gathered you can use any external Port BUT the internal port used on the LAN side has to be the default port. https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

LIGISTX

So I have a SonicWALL on my home network and a newly setup Plex server. Before I had the Plex Server app running on my QNAP NAS but recently moved it to a dedicated host.

ThisIsCheez

I assume your qnap was able to upnp it’s way to victory, although I am not 100% sure of that.

LIGISTX

SonicWall doesn't support UPnP so I'd be highly surprised if that's how the QNAP was working. I do have a SSL VPN with 2FA setup and I have considered using that but that will only be a solution for my laptop and phone. If I was at a friend's place and wanted to use their Xbox or Roku then my SSL VPN wouldn't help me out.

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