Remote-access Guide

plex remote access not working ubuntu

by Ken Macejkovic Published 2 years ago Updated 1 year ago
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The issue is likely due to the plex user not having the correct permissions. Open this config file: sudo nano /etc/default/plexmediaserver Find this line: PLEX_MEDIA_SERVER_USER = plex Replace plex with your username, and save the file.

To do so: Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible.Jan 12, 2022

Full Answer

How do I enable remote access to my Plex server?

To do so: Open Plex Web App and make sure you’re signed in to your Plex Account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible.

Why can’t I see Plex on my server?

This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar. Whenever you open your server settings or visit your Remote Access settings page, your server makes a HTTP request to our plex.tv service.

How do I connect to Plex from a Windows PC?

You’ve now set up a Connector on your Windows PC, which enables remote access to Plex, or other services that you’re running on your computer (called a “Resource” in Twingate). Go back to your Remote Network and click on the “Add Resource” link. You’ll see a popup like the one below.

How to host Plex on a router?

Every router has its own different options so you can adjust the solutions accordingly. Now we need the MAC address of the server computer (which is hosting Plex). You can easily do that by pressing Windows + S, typing command prompt, right-clicking on it and select Run as administrator.

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Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Does Plex use TCP or UDP?

The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I enable Plex remote?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

Why can't I access my Plex server remotely?

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.

Why can't I access my Plex server?

Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router. Disable any proxies being used on your computer or router. Make sure you aren't requiring secure connections on the server while using an app that doesn't support them (see below)

What is the IP address for Plex?

Open a browser window. Type http://localhost:8888/web into the address bar. The browser will connect to the Server as if it were local and load Plex Web App.

Does Plex need static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

How do I connect to Plex directly to server?

1:038:09How to access your plex media server on your local network - YouTubeYouTubeStart of suggested clipEnd of suggested clipWithout authentication. So basically what is saying that you need to list out ip addresses on yourMoreWithout authentication. So basically what is saying that you need to list out ip addresses on your network that will have access to plex. So you can go ahead and list individual ip addresses.

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

How do I find my Plex port?

0:5812:15Plex - How to Port Forward - YouTubeYouTubeStart of suggested clipEnd of suggested clipAlways uses an internal port a three to four zero zero. Always. So let's get started to get startedMoreAlways uses an internal port a three to four zero zero. Always. So let's get started to get started you're going to want to load into Plex. Now usually you can load up Plex by going down the far

Does Plex work without Internet connection?

The Plex Media Server generally assumes you will have an active internet connection when using it. While most things will still work fine if you temporarily don't have a connection, some things do require an active connection. These include: Adding new library content (retrieving metadata, art, etc.)

Is Plex a DLNA server?

Your Plex Media Server can function as a DLNA (Digital Living Network Alliance) server in addition to its normal Plex functions. This allows regular DLNA clients to be able to access content from the Server. You can access these preferences under Settings > Server > DLNA in Plex Web App.

Does Plex work with VPN?

Does Plex Work with a VPN? Yes, Plex can be used with VPNs. However, you shouldn't settle for any provider as not all of them support Plex. PureVPN, on the other hand, is fully compatible with the media center and empowers you to enjoy a private, throttle-free, and limitless streaming experience!

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

Why is Plex blocking my network connection?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that’s required for Plex and your server to test whether Remote Access is working correctly for you. This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar.

How to use plex port forwarding?

To do so: Open Plex Web App and make sure you’re signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access.

What port is plex media server?

Forward that unique external port number to LAN/internal port 32400 for the local IP address of the corresponding computer running that Plex Media Server – follow the previous instructions

Does plex.tv work with uPnP?

Enabling Remote Access to connect your server with plex.tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. These allow an application like Plex Media Server to automatically configure a forwarded port on the router without you needing to do anything. Not all routers have these protocols, and some have implementations that don’t work so well. If enabling Remote Access isn’t successful for you automatically:

Can you manually forward plex port?

If you need (or wish) to manually forward the port that Plex Media Server uses in your router, this is typically straightforward and fairly easy to do. This is not an inferior configuration, it just takes a little more work. To configure the manual port-forward:

Do all routers have remote access?

Not all routers have these protocols, and some have implementations that don’t work so well. If enabling Remote Access isn’t successful for you automatically: Find your router’s user manual or on-line documentation. If they do, you may need to switch the feature on in the router’s software.

Can you connect to Plex Media Server from remote?

If you have more than one Plex Media Server to connect on your local network, you can set up Remote Access for all of them. Things work basically exactly as outlined above, except that you will need to choose a unique external port number for each server. To do this:

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex update itself?

Normally, Plex’s web application updates itself over time as you use it. The case is different in case of Ubuntu or other platforms where Plex is running. Below is the method on how to update Plex on an Ubuntu machine. You can easily google other methods for updating if you have it running on another platform.

Can Plex server be used from other devices?

There are also network related issues which might prevent you from accessing your Plex server from other devices. Now there are two ways we go about this; either you can power cycle your server machine and the target machine or you can wait the issue out for the network to return to its normal state. For power cycling, follow the steps below:

Plex remote access not working?

Plex offers a remote access feature that relies on port forwarding, but the configuration may not always work or there may be other common issues like Double-NAT, resulting in an error like the screenshot below.

Prerequisites

The rest of this guide assumes that you have some components already installed. If you’ve already installed Plex, WSL, and Docker on your Windows PC, skip ahead to “Sign up for Twingate” below. If not, please following these instructions first.

Sign up for Twingate

Twingate Starter is a new free plan that is designed for home and personal use. If you don’t have an account already, please click here and follow the simple steps to sign up for a Starter account and begin the initial setup.

Add a Connector

After completing the steps above, you should now have a Starter account with a Remote Network set up. The next step is to deploy a Twingate Connector, which is a piece of software that allows for secure access to your remote network and the devices connected to it.

Add a Resource

You’ve now set up a Connector on your Windows PC, which enables remote access to Plex, or other services that you’re running on your computer (called a “Resource” in Twingate).

Download the Twingate client

All that’s left to do now is to install Twingate on your devices (we support Windows, Mac, Linux and have apps for iOS and Android) and access your Plex Media Server from anywhere. As an example, let’s walk through setting things up on iOS.

Sharing is Caring

Do you want to share access with a family member? You can easily do this from the Twingate web UI. Just go to the Team tab and click “Invite User” to send an email invitation. The recipient would simply follow the same steps to download the Twingate client, join your network, and get access to Plex, or any other resource you set up!

Squid

Do you have a modem with a built in router in front of your main router? If you do then you have disable its built in router function on it for plex to be able to communicate to the outside world

Helmonder

I have plex installed. seems like there is a connection to the internet (I can sign in under 'server' - 'general', I can download subtitles , art, etc no problem) but i can't get remote access to work. under 'server' - 'remote access' it says "not available outside your network".

CHBMB

Unraid-->AppleAirPortExtreme (Bridge Mode)--> D-Link DSR-500 (router, UPnP enabled) --> Netgear (Modem - Bridge mode) (don't remember exact model - its what the provider supplied me with).

CHBMB

It seems that router firmware update fixed the issue! (though the previous FW was from 2014 so not that old...)

Why is Plex Remote Access not working?

In some cases, these firewalls could also block connection to Plex server and cause Plex Remote Access not working.

How to check if plex is enabled?

Step 1: Launch your browser and input the IP address related to your router in the address bar, such as 192.168.8.1. Step 2: Go to your router settings.

How to set up a Plex server?

Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port. Then enter the WAN/External Port which you set up. Step 3: Click APPLY to save the settings.

What is plex application?

Plex is an application with numerous parameters being used at the same time. If any one of them gets into an error state or is misconfigured, you might encounter problems when you use the program. You can try performing a power cycling for both the server and target computer.

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