Remote-access Guide

plex remote access not working unknown ip

by Mrs. Vicky Schamberger MD Published 2 years ago Updated 1 year ago
image

Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port.

Full Answer

Why can’t I connect to Plex remotely?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that’s required for Plex and your server to test whether Remote Access is working correctly for you. This is most likely to occur for users running “advanced” firewalls, such as pfSense or similar.

How do I check the status of remote access on Plex?

Regardless, it’s easy enough to check the status of remote access and enable it if it is currently disabled. While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab. Then, from the left hand navigation pane, select “Remote Access”.

How do I connect my Plex server to my router?

Set the Plex Media Server to use the Port. Once you’ve set up the port forward in your router, you’ll need to tell your Plex Media Server to use it. To do so: Open Plex Web App and make sure you’re signed in to your Plex Account on the server under Settings > Server > General. Go to Settings > Server > Remote Access.

Can I set up remote access with Plex xFi Advanced Security?

Users who have the xFi Advanced Security installed and who wish to set up Remote Access with Plex Media Server have no option but to disable the Advanced Security feature, unfortunately. (At least until such a time as a change is made to the feature, such that a lasting exception/exclusion can be set for Plex Media Server.)

image

Why can't I access my Plex server remotely?

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.

Does Plex require a static IP address?

You stated, that you can only access the Plex system from the Wi-Fi network in the office. Without Static IPs, you can't access it unless you change the Plex servers Wi-Fi network to the BGW, since it is on the TPLink mesh network.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

How do I enable unsecure connection in Plex?

However, if the server you're connecting to is remote, you'll need to change the Plex settings on your TV to allow for insecure connections. To do this, go to settings and find the “Advanced” section. Set “Allow Insecure Connections” to “Always” as seen below.

What IP addresses does Plex use?

NAS Devices Type http://[Plex Media Server IP Address]:32400/web (e.g. http://192.168.1.25:32400/web) The browser will connect to the Plex Media Server and load Plex Web App.

How do I find my Plex server IP address?

Find out the local IP address of the device on which the app is running. You will typically be able to find this in the device's system settings. In your Plex Web App, go to Settings > Server > Network .

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

What port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Why is my Plex connection insecure?

Plex Web App If any of your associated servers don't support secure connections, those insecure servers will not be accessible in the app. You can instead try loading the local/bundled web app that comes with the server install.

Do I need to use a VPN with Plex?

Since Plex can be installed on a plethora of platforms, you'll want a VPN service that supports multiple operating systems.

How do I enable secure connection?

Settings. Tap Privacy and Security. Tap Security. Turn on Always use secure connections.

Does Plex require port forwarding?

To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

How do I assign a static IP address to my computer?

How to Set a Static IP AddressAccess the Control Panel. In the Windows search bar, type in “ncpa. ... Select the Network Adapter. ... Select Properties. ... Select Internet Protocol Version 4 (TCP/IPv4) ... Manually enter IP address and subnet mask. ... Save Settings. ... Revert Back to DHCP.

How do I share my Plex server with friends?

Enter the username or email address of the person you want to share your library with, and click on the user when it pops up. In the next window, choose which libraries you share with others. To share all of them, select your server and click Save. Or select only the libraries you want to share, then click Save.

What is myPlex?

The Plex cloud services – we've called them myPlex – are designed to do three things to help make your lives easier: 1) An incredibly easy way for you to access your media remotely. One of the most common support questions we get involves connecting a mobile device to media stored at home.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

How to find my router's IPv4 address?

Find and note down your router’s External IPv4 address/WAN. You can easily find this in the status page present in your router settings.

How to check IPconfig status?

You can check the status of ipconfig in a Command Prompt, or head to System Preferences > Network on a Mac.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Squid

Do you have a modem with a built in router in front of your main router? If you do then you have disable its built in router function on it for plex to be able to communicate to the outside world

Helmonder

I have plex installed. seems like there is a connection to the internet (I can sign in under 'server' - 'general', I can download subtitles , art, etc no problem) but i can't get remote access to work. under 'server' - 'remote access' it says "not available outside your network".

CHBMB

Unraid-->AppleAirPortExtreme (Bridge Mode)--> D-Link DSR-500 (router, UPnP enabled) --> Netgear (Modem - Bridge mode) (don't remember exact model - its what the provider supplied me with).

CHBMB

It seems that router firmware update fixed the issue! (though the previous FW was from 2014 so not that old...)

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

What happens if you don't set up a static IP address?

If you don’t do this every time your router assigns a new internal address to the media server it will break your port forwarding rule. If you need more information on setting up a static IP address you can search for documentation for your specific router and read up on static IP addresses here.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

Why is Plex Remote Access not working?

In some cases, these firewalls could also block connection to Plex server and cause Plex Remote Access not working.

How to check if plex is enabled?

Step 1: Launch your browser and input the IP address related to your router in the address bar, such as 192.168.8.1. Step 2: Go to your router settings.

How to set up a Plex server?

Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port. Then enter the WAN/External Port which you set up. Step 3: Click APPLY to save the settings.

What is plex application?

Plex is an application with numerous parameters being used at the same time. If any one of them gets into an error state or is misconfigured, you might encounter problems when you use the program. You can try performing a power cycling for both the server and target computer.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9