Remote-access Guide

plex remote access pops up and disappear

by Savanah Mayer II Published 2 years ago Updated 1 year ago
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If remote access is dropping out, please make sure you run with debug logging enabled on the server - see https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/ Restart the server to get fresh logs created When the problem arises, note down the time and get screenshot of any connection issues from plex apps.

Full Answer

How to configure Plex server port for remote access?

Now you can set your Plex server to use the port. Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port. Then enter the WAN/External Port which you set up. Step 3: Click APPLY to save the settings.

Why is my Plex server not available outside my network?

If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

How do I connect to Plex from a Windows PC?

You’ve now set up a Connector on your Windows PC, which enables remote access to Plex, or other services that you’re running on your computer (called a “Resource” in Twingate). Go back to your Remote Network and click on the “Add Resource” link. You’ll see a popup like the one below.

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Why do I keep losing remote access on Plex?

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.

Does Plex need UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

What does Plex remote access do?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

What does double NAT mean?

What is Double NAT? You can connect 2 routers to extend the Wi-Fi coverage in your home. But when you have 2 routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. This scenario is called Double NAT.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Is it safe to open port for Plex?

Yes, port forwarding Plex is safe. Just make sure your internet connection is secured with AES 256-bit encryption for optimal online privacy and security.

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

Which port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Does UPnP work with port forwarding?

Universal Plug and Play (UPnP) is a network protocol that allows compliant devices to automatically set port forwarding rules for themselves. These devices can be personal computers, printers, security cameras, game consoles or mobile devices that communicate with each other and share data over your network.

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

What is enable UPnP on router?

UPnP is a convenient way of allowing gadgets to find other devices on your network and if necessary modify your router to allow for device access from outside of your network.

What is UPnP service?

UPnP (Universal Plug and Play) is a networking protocol that enables devices to discover each other and connect without the need for manual configuration or user intervention. The protocol automates all the steps necessary for recognition and communication between devices on the same network.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

Why is Plex Remote Access not working?

In some cases, these firewalls could also block connection to Plex server and cause Plex Remote Access not working.

How to check if plex is enabled?

Step 1: Launch your browser and input the IP address related to your router in the address bar, such as 192.168.8.1. Step 2: Go to your router settings.

How to set up a Plex server?

Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port. Then enter the WAN/External Port which you set up. Step 3: Click APPLY to save the settings.

What is plex application?

Plex is an application with numerous parameters being used at the same time. If any one of them gets into an error state or is misconfigured, you might encounter problems when you use the program. You can try performing a power cycling for both the server and target computer.

What is Plex

When we talk about Plex we refer to an application that we can install on our devices. Its mission is to allow us to centralize multimedia files in one place. For example movies and series and be able to watch them from another device.

How to configure Plex to enter from the Internet

This function will allow us to connect to our Plex server from anywhere , simply by having access to the Internet. We will not have to pay anything additional and it is an option that undoubtedly expands the possibilities of only limiting ourselves to having access from the local network.

Why access Plex remotely

We have explained how we can access Plex remotely and view all the content. However, you may be wondering what this feature is really for or how it improves to, for example, storing videos directly in a memory.

Plex remote access not working?

Plex offers a remote access feature that relies on port forwarding, but the configuration may not always work or there may be other common issues like Double-NAT, resulting in an error like the screenshot below.

Prerequisites

The rest of this guide assumes that you have some components already installed. If you’ve already installed Plex, WSL, and Docker on your Windows PC, skip ahead to “Sign up for Twingate” below. If not, please following these instructions first.

Sign up for Twingate

Twingate Starter is a new free plan that is designed for home and personal use. If you don’t have an account already, please click here and follow the simple steps to sign up for a Starter account and begin the initial setup.

Add a Connector

After completing the steps above, you should now have a Starter account with a Remote Network set up. The next step is to deploy a Twingate Connector, which is a piece of software that allows for secure access to your remote network and the devices connected to it.

Add a Resource

You’ve now set up a Connector on your Windows PC, which enables remote access to Plex, or other services that you’re running on your computer (called a “Resource” in Twingate).

Download the Twingate client

All that’s left to do now is to install Twingate on your devices (we support Windows, Mac, Linux and have apps for iOS and Android) and access your Plex Media Server from anywhere. As an example, let’s walk through setting things up on iOS.

Sharing is Caring

Do you want to share access with a family member? You can easily do this from the Twingate web UI. Just go to the Team tab and click “Invite User” to send an email invitation. The recipient would simply follow the same steps to download the Twingate client, join your network, and get access to Plex, or any other resource you set up!

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