Remote-access Guide

plex remote access settings unavailable message

by Miss Joanne Schamberger Published 2 years ago Updated 2 years ago
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If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

Make Sure Your Plex is Updated
First, find your setting tag to make sure if your Plex server has updated to the newest version (also adaptable with your client version), if the App tells that you may need to install manually, then we have to re-install by visiting Plex's official home page.
Sep 15, 2020

Full Answer

How do I remote access my Plex server?

Remote Access. Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Why can’t I connect my Plex Media Server to my router?

Ensure your Plex Media Server is signed in to your Plex account (Remote Access requires signing in) For automatic configuration, make sure your router supports the “UPnP” or “NAT-PMP” feature

How do I view advanced settings on Plex Media Server?

This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account. Click on the Show Advanced button in the settings area to toggle display of advanced settings. Be careful when adjusting or using advanced settings. The information displayed by default will depend on the current state of the Plex Media Server.

How do I remove Plex Media Server from the registry?

Click on Cortana or do the "windows +R" or whatever you use to type in regedit and get into the registry. We are going to "Computer\HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server" and delete the values for

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Why does my Plex server say unavailable?

Occasionally, when you try to play content or look at details for a media item, your Plex Media Server may tell you that the content is unavailable. Basically, this means that your Plex Media Server couldn't find the content at the expected location.

How do I fix Plex settings?

Log into the server web interface (http://SERVER-IP-ADDRESS:32400).Click the settings icon in the top-right corner.Choose the server tab. (The server should automatically check for updates and alert you if one is available.)Install a later version.Restart Plex Media Server.

How do I enable Plex remote?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

How do I remove unavailable items from Plex?

If you only wish to empty the trash for a particular Library, you can do so from within the Library.Open Plex Web App.Go to Settings.Select the desired Plex Media Server.Open the Libraries menu.Hover over the desired library and press the `…` button and select Empty Trash…Confirm the action.

Do you need Plex pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Why won't Plex work on my smart TV?

If your smart TV app has trouble connecting to a Media Server after September 30th, please ensure that both the app and the server are set to allow insecure connections: On the TV app*, ensure that Settings -> Advanced -> Allow Insecure Connections is set to Always, and on the server, ensure that Settings -> Network -> ...

How do I connect to Plex directly to server?

1:038:09How to access your plex media server on your local network - YouTubeYouTubeStart of suggested clipEnd of suggested clipWithout authentication. So basically what is saying that you need to list out ip addresses on yourMoreWithout authentication. So basically what is saying that you need to list out ip addresses on your network that will have access to plex. So you can go ahead and list individual ip addresses.

How do I use my phone as a remote for Plex?

An Android, Windows Phone 8, BlackBerry or Java mobile device....Setup is quick and simple!Step 1: Install Vectir PC Server. ... Step 2: Install Vectir Mobile Client App. ... Step 3: Install Plex Remote Profile. ... Step 4: Connect and control Plex!

How do I connect my Plex server to my TV?

21:1132:31PLEX MEDIA SERVER COMPLETE 2022 SETUP - YouTubeYouTubeStart of suggested clipEnd of suggested clipMembers house real easy so all you need to do is go to flex. TV. Then go to sign in and I just putMoreMembers house real easy so all you need to do is go to flex. TV. Then go to sign in and I just put in the email that you use to create the account. With. Now once you signed in go ahead.

How do I reset my Plex Media Server?

If you get into trouble, you can reset the server to default by deleting the preferences file or Plex entries in the Windows Registry. If you delete the preference file, you will need to reset any changes you've made and you will also lose any server shares or Mobile Sync items you may have.

Does deleting Plex library delete files?

Delete Item with a Plex App Warning!: Deleting an item this way will immediately remove it from your library and will also delete the corresponding media file.

Why does Plex not play some movies?

It's because you don't have enough temp space to transcode the entire file. It's a check that was just added a couple of updates ago. In the settings, you can point the temp transcode folder to a drive with more space (I pointed mine to a new share on my NAS) and everything should be fine again.

How do I get to my Plex settings?

To open the Plex Web App settings page.Click the Settings button at the top right of the Plex Web App screen.In the Settings screen, select the General option within the Web Client section.To reveal Advanced Settings for a category, click Show Advanced.

How do I reset Plex to default settings?

If you get into trouble, you can reset the server to default by deleting the preferences file or Plex entries in the Windows Registry. If you delete the preference file, you will need to reset any changes you've made and you will also lose any server shares or Mobile Sync items you may have.

Can't access server settings Plex?

Ensure that Plex Media Server is actually actively running. Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router. Disable any proxies being used on your computer or router.

Why did Plex stop working?

2:414:11Why Did Plex Stop Working? - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe issue may be with the USB port the hard drive is connected to try connecting the external hardMoreThe issue may be with the USB port the hard drive is connected to try connecting the external hard drive to a different USB port to see if that solves the issue.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

How to find my router's IPv4 address?

Find and note down your router’s External IPv4 address/WAN. You can easily find this in the status page present in your router settings.

How to check IPconfig status?

You can check the status of ipconfig in a Command Prompt, or head to System Preferences > Network on a Mac.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

What port do you forward plex media server to?

If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)

What to do if remote access is disabled?

If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.

What happens if you manually forward a port in your router?

Note: If you manually forward a port in your router then you MUST enable this setting or else your server will continue to try and automatically map the port and will almost certainly fail.

Does Plex Media Server allow remote access?

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Can you manually specify port forwarding?

If the automatic port configuration for connecting to plex.tv fails (or if you otherwise simply prefer to set up your port forward manually), you can manually specify the port using this setting. Our “Troubleshooting” article (linked below) has more details about how to set up a manual port forward.

Does Plex Media Server require a Plex Pass?

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

Can plex play software?

Plex can be thought of as an off the shelf install and get it to play software. I find it very easy to use especially with a simple TV like remote. It just works out of the box.

Is Plex more customizable than Emby?

I would say Plex is more of a “set it and forget it” software, and Emby is more customizable if you don’t mind tinkering with the settings. Emby gives you options under the hood that Plex prefers to keep locked down, such as where you can store the configurations and databases that feed the server. And if you go all-out for the interfaces and search providers and the polished look, those files and directories can get pretty big, and quickly.

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