Remote-access Guide

plex remote access slow

by Sabryna Weber Published 2 years ago Updated 1 year ago
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What causes Plex Remote Access not to Work?

  • Solution 1: Updating to the Latest Version. There are many instances where several bugs are induced into the Plex...
  • Solution 2: Power cycling for Glitch Resolution. Another interesting scenario which occurs quite frequently is where the...
  • Solution 3: Fixing Slow Internet Connection. We came across the issue where the media...

Full Answer

How do I remote access my Plex server?

Remote Access. Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Why is my Plex server not available outside my network?

If you enable remote access to your Plex Media Server and see an error message like “Not available outside your network”, then you have a little trouble shooting to do. It’s important to note that the Plex Media Server can still reach the internet (the server is signed in), but the Plex system can’t access your Plex server from the outside.

How does Plex handle connection data?

The Plex system automatically handles all the connection data as long as you are logged into the same Plex account on your media server and all your client devices. If you’re having issues, however, don’t worry–in the next section we’ll look at the most common issues and how to solve them.

Why isn’t my port being forwarded automatically for Plex?

If the port isn’t being forwarded automatically, we have no option other than manually forwarding the port which Plex will use. Usually, the need for manual port forwarding arises when uPnP or NAT-PMP is not enabled on your router. This method is quite straightforward and isn’t as intimidating as it seems.

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Why is my Plex app so slow?

Other internet speed issues that can affect Plex streaming include bugs, a problem with the network devices, internet speed lagging on the ISP side, congested traffic due to too many devices and high usage, and more.

Why does my Plex server keep losing remote access?

Check whether your router supports UPnP or NAT-PMP. If they do, you may need to switch the feature on in the router's software. If the services are enabled, try toggling them off and then back on again and try to connect the server once more.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Does Plex use UDP or TCP?

The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Does Plex need port forwarding?

Plex Media Client: allows you to stream your content to all of your devices, anywhere. To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

Do you need Plex Pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Is Plex remote access secure?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

What IP addresses does Plex use?

NAS Devices Type http://[Plex Media Server IP Address]:32400/web (e.g. http://192.168.1.25:32400/web) The browser will connect to the Plex Media Server and load Plex Web App.

How do I fix double NAT Plex?

1:252:08Plex Double NAT error fixed - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge theMoreBut principally it's the same thing. So we had them deactivate the wi-fi router in here bridge the internet signal from the modem. To our wi-fi router. So that our wi-fi router does all of the network

Do you need Plex Pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Can I watch Plex away from home?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

How do I secure my Plex remote?

Editing Secure Connections Setting By default the Secure Connections on your Plex Media Server is set to preferred. Meaning there isn't even anything special you need to do unless you want it required at all times. Sign in to your Plex account in the server. Under Settings > Server > Network in the Plex Web App.

What is Plex relay?

What is Relay? In a nutshell, if your app isn't able to make a direct connection to your Plex Media Server when you're away from home, we can act as sort of a middle man and “relay” the stream from your server to your app.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex update itself?

Normally, Plex’s web application updates itself over time as you use it. The case is different in case of Ubuntu or other platforms where Plex is running. Below is the method on how to update Plex on an Ubuntu machine. You can easily google other methods for updating if you have it running on another platform.

What port do you forward plex media server to?

If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)

What to do if remote access is disabled?

If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.

What happens if you manually forward a port in your router?

Note: If you manually forward a port in your router then you MUST enable this setting or else your server will continue to try and automatically map the port and will almost certainly fail.

How fast can you upload a stream?

For instance, you might decide that you don’t want any individual remote stream to go over 4 Mbps, even if you have a higher total internet upload speed and allow multiple streams.

Does Plex Media Server allow remote access?

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Does Plex Media Server require a Plex Pass?

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What happens if you don't set up a static IP address?

If you don’t do this every time your router assigns a new internal address to the media server it will break your port forwarding rule. If you need more information on setting up a static IP address you can search for documentation for your specific router and read up on static IP addresses here.

What happens when you double up a NAT system?

When a NAT system is doubled up with another NAT system, however, it can create issues for apps (like the Plex Media Server) that rely on UPnP to create automatic port forwarding rules. This occurs commonly when you have a router/modem combo supplied by your ISP and your own router plugged into that unit.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Why does the Amazon fire interface suck?

I have both Roku and Fire Stick and while I'm finding that Roku seems to be improving, the Fire Stick interface is getting worse. Libraries sometimes won't load, deleting always puts you to a screen that says this media isn't available. Roku would just bring you back out of that item.

Plex Media Server: Server hangs or deadlocks every morning for the past few weeks

UPDATE 9/14/21: Following /u/rmac2006 suggesting of repairing my database, I found the documentation here: https://support.plex.tv/articles/repair-a-corrupted-database/. I followed the instructions and so far so good. It has been 2 days since my last deadlock.

What is plex media server?

The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple.

What is the port number for plex?

When you setup your port forwarding on your router, simply select a different, unused port number that isn't 32400 ( Take you pick) and the local IP address will be your Windows server hosting plex and the local port of 32400 . Go into Plex setting and test out your Remote Access which should be green checkmark goodness.

What is Plex over WAN?

This is the key to the whole thing. This tells OpenVPN to simply route traffic from those IP subnets directly to my router (as in "ignore" the VPN). These IP subnets should be Plex's servers in the US since that's where I'm located. It may be different outside of the US so if this whole guide doesn't work you may want to go back and check these IP subnets against the IP address value that comes back from pinging one (or all) of the below hostnames:

What port number do I use for external access?

For external access you should use a different port number than your local port number (the default 32400). So when you configure your router port forward rule you make the custom port (whatever you want to use that isn't reserved, I used 32322) then in the plex remote access manual port settings you would enter that 32322 number

Does OpenVPN use 32400?

I didn't use the 32400 port number for my external access. Although, keep in my you will still access your server on you LAN via this port (i.e. localhost:32400/web).

Does Plex authenticate users?

Pretty sure its to authenticate users and your plex account just stores information on how to establish that remote connection from whatever device is trying to access it. But I could be wrong.

Can you change the port 32400?

The internal port can never be changed from 32400 but you can specify any (valid) external port to be used which you set in the Plex server settings).

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