Remote-access Guide

plex remote access stopped working 2018

by Prof. Kayden Muller Published 2 years ago Updated 2 years ago
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In some cases, these firewalls could also block connection to Plex server and cause Plex Remote Access not working. If you are using any third-party firewalls, you can try disabling it temporarily. Then restart your computer and launch Plex to check whether the problem has been solved.

To do so: Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible.Jan 12, 2022

Full Answer

Why isn’t Plex remote access working?

There are situations where a ‘double’ NAT occurs which causes a lot of issues and causes Plex Remote Access not to work. Outdated Plex Version: Plex Media Server releases frequent updates every now and then to fix bugs or introduce new features into the application.

Why is UPnP not working on my Plex server?

If UPnP is on and its not working check your plex preferences remote access setup. In plex my is automatically using the ports translated in UPnP, no manual settings. and again those line up with the orbi uPNP page.

Why is my Plex Media Server not working?

Outdated Plex Version: Plex Media Server releases frequent updates every now and then to fix bugs or introduce new features into the application. There might be cases where your Plex application is outdated, hence, you should update it to make it work right.

How to fix Plex not working on firewall?

You can open the settings of your firewall and check each of these IP addresses against the ones which are being screened. If you find any, whitelist them and after restarting Plex and your computer, check if the issue is resolved.

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Can't connect to Plex after update?

Ensure you have the current version of Plex Media Server installed. Ensure that Plex Media Server is actually actively running. Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router.

Does Plex require UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

How do I access Plex without port forwarding?

Click on the “CIDR Address” box, choose a Label name for the Resource, enter the private IP address of Plex (it's listed under Plex Settings > Remote Access and is likely 10. x.x.x or 192.168. x.x ), choose 32400 for the Port Restriction, and click “Add Resource”. Congrats!

How do I get Plex to work remotely?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

Why does Plex Remote Access stop working?

IPs Being Blocked In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that's required for Plex and your server to test whether Remote Access is working correctly for you.

Why can't I access my Plex server remotely?

NAT/UPnP Compatibility: Either NAT or UPnP (depending on your router model) need to be enabled in order for port forwarding to work properly. If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Which port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

How do I find my Plex port?

0:5812:15Plex - How to Port Forward - YouTubeYouTubeStart of suggested clipEnd of suggested clipAlways uses an internal port a three to four zero zero. Always. So let's get started to get startedMoreAlways uses an internal port a three to four zero zero. Always. So let's get started to get started you're going to want to load into Plex. Now usually you can load up Plex by going down the far

How do I use my phone as a remote for Plex?

An Android, Windows Phone 8, BlackBerry or Java mobile device....Setup is quick and simple!Step 1: Install Vectir PC Server. ... Step 2: Install Vectir Mobile Client App. ... Step 3: Install Plex Remote Profile. ... Step 4: Connect and control Plex!

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

Does UPnP work with port forwarding?

Universal Plug and Play (UPnP) is a network protocol that allows compliant devices to automatically set port forwarding rules for themselves. These devices can be personal computers, printers, security cameras, game consoles or mobile devices that communicate with each other and share data over your network.

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

How do I add UPnP to my router?

To enable or disable Universal Plug and Play:Launch a web browser from a computer or mobile device that is connected to your router's network.Enter the router user name and password. The user name is admin. ... Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays.Select or clear the Turn UPnP On check box.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does it mean when a server says "Not available outside network"?

If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. Click the large orange button that reads “Enable Remote Access”.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

Squid

Do you have a modem with a built in router in front of your main router? If you do then you have disable its built in router function on it for plex to be able to communicate to the outside world

Helmonder

I have plex installed. seems like there is a connection to the internet (I can sign in under 'server' - 'general', I can download subtitles , art, etc no problem) but i can't get remote access to work. under 'server' - 'remote access' it says "not available outside your network".

CHBMB

Unraid-->AppleAirPortExtreme (Bridge Mode)--> D-Link DSR-500 (router, UPnP enabled) --> Netgear (Modem - Bridge mode) (don't remember exact model - its what the provider supplied me with).

CHBMB

It seems that router firmware update fixed the issue! (though the previous FW was from 2014 so not that old...)

What to do if UPNP is not working?

The router should pick up on the plex server and registered the upnp setting for the ports it is broadcasting with to accomodate. If UPnP is on and its not working check your plex preferences remote access setup. In plex my is automatically using the ports translated in UPnP, no manual settings. and again those line up with the orbi uPNP page.

Can port forwarding break UPnP?

I prefer to let features do what they are supposed to and not artificially insert hardcoding into the mix which will inevitably break as things change and will have long forgotten the specifics. port forwarding can break as your environment evolves. With a properly setup UPnP config plex should request router updates dynically. If that all checks out, there is a chance your "internet "modem" is interfering with UPnP, check that next. and then if all else fails use manual port forwarding.

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