Remote-access Guide

plex server remote access keeps disconnecting version 1.15.4.994

by Ken Ryan Published 3 years ago Updated 2 years ago

Why can't I connect to my Plex server outside of network?

No remote access If you're able to access the Plex server using a client on the same network but are unable to connect outside, the most likely cause of the problem is the router. Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world.

How to configure Plex remote access on Windows 10?

Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port. Then enter the WAN/External Port which you set up. Step 3: Click APPLY to save the settings.

What is the best port number for Plex remote access?

The big secret here is proper port forwarding for plex remote access! Keep in mind that internal port should always be 32400 and External port is set to the top of the range at 50000. Also when setting a static IP to your Plex Media Server it is always recommended to restart your device...

How to update Plex Media Server to the latest version?

The first step to carry out is a version check. Follow this process: Log into the server web interface (http://SERVER-IP-ADDRESS:32400). Click the settings icon in the top-right corner. Choose the server tab. (The server should automatically check for updates and alert you if one is available.) Install a later version. Restart Plex Media Server.

Why does my Plex remote access keep disconnecting?

In some cases, you may have a firewall or something else on your computer/network that may be blocking a network connection that's required for Plex and your server to test whether Remote Access is working correctly for you.

Does Plex need UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

How do I fix Plex server connection?

Ensure you have the current version of Plex Media Server installed. Ensure that Plex Media Server is actually actively running. Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router.

Does Plex use UDP or TCP?

The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Should I enable DLNA on Plex?

DLNA server timeline reporting Allow playback via DLNA to report timeline activity. This means that the Plex Media Server will track the current progress through the item. This should typically be enabled.

Do you need Plex Pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

What is the latest version of Plex?

Plex (company)Logo used since April 28, 2022.Developer(s)Plex, Inc.Initial release2008Stable releaseServer: 1.26.2.5797 (May 24, 2022) [±]8 more rows

Does Plex require port forwarding?

To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

What is the IP address for Plex?

Open a browser window. Type http://localhost:8888/web into the address bar. The browser will connect to the Server as if it were local and load Plex Web App.

Why can't I access my Plex server?

Verify that your Server is listed on your Devices page. Disable any VPN on your computer or router. Disable any proxies being used on your computer or router. Make sure you aren't requiring secure connections on the server while using an app that doesn't support them (see below)

What ports should I block on my firewall?

Which Ports Should You Block On Your Firewall?ServicePort TypePort NumberNetBIOS/IPTCP, UDP137-139SMB/IPTCP445Trivial File Transfer Protocol (TFTP)UDP69SyslogUDP5143 more rows•Oct 25, 2021

Does UPnP work with port forwarding?

Universal Plug and Play (UPnP) is a network protocol that allows compliant devices to automatically set port forwarding rules for themselves. These devices can be personal computers, printers, security cameras, game consoles or mobile devices that communicate with each other and share data over your network.

Is UPnP safe?

UPnP, therefore, is not inherently dangerous if your router is up to date and has all the latest firmware updates, and your connected devices are free of malware. UPnP becomes an issue if a connected device is infected with malware, as it can spread to your local devices.

What is enable UPnP on router?

UPnP is a convenient way of allowing gadgets to find other devices on your network and if necessary modify your router to allow for device access from outside of your network.

What is UPnP service?

UPnP (Universal Plug and Play) is a networking protocol that enables devices to discover each other and connect without the need for manual configuration or user intervention. The protocol automates all the steps necessary for recognition and communication between devices on the same network.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

Does Plex update itself?

Normally, Plex’s web application updates itself over time as you use it. The case is different in case of Ubuntu or other platforms where Plex is running. Below is the method on how to update Plex on an Ubuntu machine. You can easily google other methods for updating if you have it running on another platform.

Can't access Plex server on LAN?

Cannot access server on LAN. Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit.

What is Plex Media Server?

Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Unfortunately, things can go wrong, so I rounded up some common issues and solutions that can help you get back on track.

What is a Plex plug and play?

Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. Or you can go down the manual route by opening up a port yourself.

Can you ignore Plex updates?

One thing many people seem to sometimes ignore is updates, be it on the smartphone, PC or on a server. The Plex server is something you're likely to set up and forget, but you really do need to remain on top of things, especially if you encounter a problem that has already been fixed in a newer release. The first step to carry out is a version check. Follow this process:

Is it hard to put together a Plex server?

Putting together a Plex server isn't difficult, especially with some killer NAS units that can do all the hard work for you. When it comes to storage, you should always look at picking up one of these hard drives.

Why is Plex Remote Access not working?

In some cases, these firewalls could also block connection to Plex server and cause Plex Remote Access not working.

How to check if plex is enabled?

Step 1: Launch your browser and input the IP address related to your router in the address bar, such as 192.168.8.1. Step 2: Go to your router settings.

How to set up a Plex server?

Step 1: Open Plex from your browser and sign in with your account. Then navigate to Settings > Server > Remote Access. Step 2: Select Show Advanced option and check Manually Specify Public Port. Then enter the WAN/External Port which you set up. Step 3: Click APPLY to save the settings.

What is plex application?

Plex is an application with numerous parameters being used at the same time. If any one of them gets into an error state or is misconfigured, you might encounter problems when you use the program. You can try performing a power cycling for both the server and target computer.

Where is extern_hdd1 mounted?

extern_hdd1 is mounted to the folder nick, go to media to change the permissions of the folder nick, to do this press ctrl+l and paste /media/ in the address bar or browse to media manually.

Can plex access external drive?

Replace plex with your username, and save the file. Once I restarted my computer, Plex was able to access the folders on the external drive.

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